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January 2024 by MOSES Walker
Mike and Norm are awesome. Helped my brother in law load a heavy saw in the back of his suv. Great service.
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January 2024 by Rick D
I’ve always had really good help and advice here since they opened. They are dedicated craftsman that are there for you. Most all are very experienced. I was concerned about my spindle turning. The associate asks some good questions to understand what I wanted to accomplish vs to do.I had his full attention. He took me to the training area to explain my problem. Answered every question. I could go on but this is a great store.
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December 2023 by Aaron&Liz Menke
First time visitor with my 2 boys (both under 5yrs old)Both associates answered my questions eagerly and also interacted with my kids. Felt like a local store and not a chain.I give a 5 star because I had a great experience with my boys at the store as we were looking around.Mike was very helpful as well as all of the other staff members and manager who has dealt with my complicated orders.
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December 2023 by Gary johnson
The staff at the Spring, Tx are incredible! Knowledge, personal and orofessional
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March 2023 by Erin Wilhite (Realtor)
Helpful, extremely knowledgeable staffJay & I took a Saturday drive to Rockler for a woodworking router demo. The staff was extremely knowledgeable and helpful, low pressure and chill. We look forward to many more trips and building up our woodworking skills and collection.
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November 2022 by JO ANN BENNETT
personnel very helpful finding what i was looking for. explained different between 3 wide belt sanders BUT did not receive my 20% discount at check out not much only $4.00 dollars but!
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November 2022 by Ray Watson
The staff is knowledgeable, friendly, and willing to offer advice. The equipment and supplies offered are top of the line.
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October 2022 by Robbie James
Seems like I’m not alone in giving this place a low review with a similar experience to others. Corporate should look at their employees and processes rather than responding to me with the same “copy and pasted” response on all the other low reviews.I have had 2 experiences there. One with a younger employee who was very helpful. I’d give that a 5 start review.The second with with 2 older employees. I was wanting some help looking for lumber and choosing the right kind. Neither of them wanted to go back to help me out, they just pointed out the place I should go look on my own. After spending a few minutes back there I went back up to the front to ask for help again and the employee who I spoke to just gave me some vague unhelpful general answer that made me leave without buying anything because I felt like he did not really care to help.
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October 2022 by rick Holman
Love going here. Staff is pleasant and knowledgeable.
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August 2022 by brett huber
Everyone there is nice and as helpful as they can be except (mike?) The older guy with the long beard. I don't think, in the last dozen or so interactions I've had with him, he has been anything other than rude and arrogant. This last trip he told me he uses a flush trim bit to make rabbets and acted like I was an idiot for not understanding how that would even work. After asking some of my fellow local woodworkers about this it's been brought to light that not only was he wrong but several others have had the same experiences dealing with him. Would have been a 4 star review if not for him.
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July 2022 by Darrell Johnson
I go into this location far too often, they have everything I never knew I needed. Rockler is not the lowest price in town but always have what you won't find in a box store and are staffed with people that know their products. They give you the confidence that you can take on any project and if you don't think so, they have classes in house.
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July 2022 by Charles Smith
Always great quality American made products here. The staff is also very eager to explain to newbies how things work I love this place. Not a cheap place but we all know Good stuff is not cheap, cheap stuff is not good!
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July 2022 by Shelby Louise
I’ve been shopping at Rockler for years now and the staff is always super helpful. When their lumber is on sale you can’t beat their prices in my area, and I always buy a truck load of it. Highly recommended!
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May 2022 by Larry Charles
They were very helpful helping me to load the tablesaw in my truck.wish they would of took more time to go over the saw with me.felt like I was rush to get out of the door.the employee was having a bad day.was standing by the saw felt like no one really took the effort to help me.did not won't to assemble one out of the box.have a bad hand where I cut off my finger off on a tablesaw. Sold me the display model.havent tried the saw right now.
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May 2022 by Patricia Anderson
Great!! My husband got his new table saw and he is so excited! Very good wood store.
