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August 2023 by juan pujols
Very professional with my suv and my trans issue.They simply stated to have car looked into prior to changing trans liquid.I highly recommend this dealer.
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August 2023 by A. Harrington
Fantastic service and friendly staff! I was in and out in about 45 minutes! This is my favorite dealership for oil changes and other car maintenance/repairs. Highly recommend!!!
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July 2023 by ALEX S
I am very pleased with Tomball Ford's service dept. I took my Ford EcoSport to them to get a repair and general maintenance check. The Porters were very courteous and helpful, so I didn't have to wait long at all. And my Service agent (Mr. ******) was terrific: He checked my vehicle and told me what to expect from the Technician's diagnostics, and he sent me text updates on the progress. Tomball Ford is highly recommended. Thank you!
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July 2023 by Ryan Buschur
Great service. Great work. I was in and out in less than an hour for a tire rotation and synthetic oil change. They didn't try to sell me a bunch of stuff I didn't need. Great job guys, keep it up. I look forward to the added comfort of the new building being built next door.
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July 2023 by Roberto Diaz
I enjoy going here every time. Even when it is busy they work hard to get you in and out. I believe they have decent prices. The counter attendants are great and very honest with repair options. They do not get offended or bothered if you say I just want an oil change. The lobby needs a little update. From what I know they are investing in the building. They are moving to a bigger facility on the same property and will have more bays to help get you in and out quicker.
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June 2023 by Bryan Stansberry
Honestly, the service is fine, they change your oil like you want them to, but I’ve never been hounded so hard for a review for anything in my life. I’ve been texted, called, emailed, you name it multiple times. They caught me on the phone yesterday and I told them to stop and now I get ANOTHER email today. You want to know my thoughts so bad? Jeez, here they are. I’ve now wasted my time to leave multiple bad reviews. LERAN TO TAKE NO FOR AN ANSWER!
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June 2023 by Medic Rob
I enjoy going here every time. Even when it is busy they work hard to get you in and out. I believe they have decent prices. The counter attendants are great and very honest with repair options. They do not get offended or bothered if you say I just want an oil change. The lobby needs a little update. From what I know they are investing in the building. They are moving to a bigger facility on the same property and will have more bays to help get you in and out quicker.
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May 2023 by denise graupman-myers
Julie was fantastic. I took my Fusion in for service and she handled the ticket. I let her know I was preparing for a road trip and I wanted the car inspected bumper to bumper. Problems were found but, nothing I wasn't expecting. When a mistake was made by the mechanic and a part wasn't included in the original price, I was NOT charged for their mistake. Excellent service and follow through.
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May 2023 by David Cano
I went in for an oil change without an appointment just after opening. It was done in about 45 minutes. Looks like they will have new building later this year.
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May 2023 by James Fuller
Julie did a fantastic service to get me fitted in on Saturday on a very busy Saturday everybody did a very fabulous job
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April 2023 by Rosalind Sanders
The customer service was phenomenal.But the tech to replace drivers side CV Axle was 2 hrs late. I waited in waiting room for over 5 hours for a 2 hour jobService: General repairs & maintenance
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February 2023 by Megan Bruney Realtor
Great service set my appointment time they had me in and out no problem. Great customer service.
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February 2023 by Bonnie Pulsipher
Made an appointment. Got my oil changed. I was very satisfied
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January 2023 by LaRhonda Skye
Let me just say this…. I’ve been here for at least 3 hrs and I’m the only black person to walk through the doors…. I’m the only black person period…. Anyway, been sitting here waiting on battery replacement to my company vehicle. Several caucasians have been in and out with more work done then me…. He made a comment about it being appointments but I listen and pay close attention when I’m in line for something…. Only one appointment showed up and the rest were brought in just like me…. Anyway, if you are Caucasian then this is the place for you to get great service…. I won’t be back!!!Service: Battery
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January 2023 by Chris Barnes
First time here. I like in tomball but always go to planet Ford in spring. Today I stopped by this location because it's a lot closer to me, just to try it out. Their prices are higher than planet Ford. The waiting area is not as nice and needs updating. Was going to pay cash but they didn't have cash for change. I waiting 10 mins for them to get a cash bag and Victoria shorted me on my change. Told me that they only give dollars. They keep the change. So I paid south my card. Not going back to this location.