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August 2024 by Dawn E.
Too bad it's gone! it was a great store with fair prices. What happened?? The staff was so nice and helpful.
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August 2023 by Eric J.
Had an amazing experience with Bicycle World Texas! Not only do they have the best bikes and parts from the top brands, but the service and support they give is on the next level! Worked with Austin on a special purchase of a new race bike for my MTB XC racer daughter and he went way above and beyond to make sure that everything was right and that the experience was the best it could be. 5 Stars forever for Bicycle World Texas Waco!
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July 2023 by EJ G.
Bicycle World was more than helpful when I brought my bike in. They were very honest & did not try to perform any maintenance that was not needed. I think they are very reputable & I support this business whole heartedly.
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October 2022 by Brianna M.
Great bike shop! Very knowledgeable guys about the bikes. I love both of my bikes purchased from bicycle world.
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September 2022 by Ryan C.
Just came in a second time to get my tire replaced and a week later my tire was flat only to learn that they never even replaced the tire. All they did was fill the tire up with air make me pay $27 for their services. Came back to share my experience and wanted me to pay again. Been here 3 times and disappointed with the service each every time. STAY AWAY
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September 2022 by Mark A.
Received a bike as a present but it was too small. returned it on the 7th day after purchase, with receipt. They charged over $300 in restocking fees, 10% of total including tax! When I contested I was told it was a used bike because I "rode it" to see if it fit me. They said they couldn't sell it as a new bike because it was used and had scuffs on it. There were no scuffs unless the tire had a mark from being loaded in my truck. I should have demanded to see the so called scuffs.
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July 2022 by Darris J.
Great shop a jewel in Waco. Ridiculous amount and varieties of nutrition. A team of folk on the floor to help and a team of mechanics to get you in and out extremely quickly. Fair selection of bikes on the floor albeit the lean towards the shorter side lot of 52-56...58 and above you're sol.
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May 2022 by Tena E.
This store offers great service for everything you might need for your bike. They have a great selection of high end bikes for every need.
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January 2022 by Adrian L.
Guys at the shop really took care of me when I was on the road and needed service and a part ASAP. Couldn't be more appreciative of the courteous help and expertise they provided!
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May 2021 by Doug B.
Remember the Miracle on 34th St. Movie? When the Santa at Macy's sought other stores to help the customer get what they need. I spent 45 minutes with Jasmine getting a perfect fit seat to try and be more comfortable on my "sitbones" and soft tissue when I ride. She was so awesome at this science and found the perfect seat, but we had to try a size larger on the bike since my size was not in stock. Then we found they had one, but it was a bright red and I wanted black. When we realized it would take 6 weeks to get one my size, she suggested I look around. I found one and felt a little guilty since she had helped to get the right one. She jumped right in and said "buy it", I'd buy it right now if they have it in stock. I also had bought my bike there. Extremely knowledgeable and helpful people throughout the shop. This is a place I'd send my best friend. They give 2tune-ups per year with any bike purchase too. Really great people and have Rocky Mountain, Giant, Pivot, and Cannondale brands as well as a few more. Great experience multiple times. Enjoyed it!
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May 2021 by Rachel V.
Went to take care of my sons flat tire and unaligned break on his bike. They got it done for us in no time!
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May 2021 by Bryan B.
I live several hours away and this is my "home" bike shop. I can't say enough about this place! I love stopping in while traveling for work. Lastly, the entire staff is amazing. Keep up the great work and you will always get my money.
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April 2021 by Ted R.
Nice guys--gave us some great tips for biking at the park. Rentals are all day, so they are a good value. We took the road bikes, which were good quality but a little sparse on features--no gears and only one hand brake. All in all, highly recommended.
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February 2021 by John M.
Austin, Dallas, and other out-of-towners. If you're reading this and you are in the market for a new bicycle, stop. Take a look at their website and see their inventory. First of all, having updated inventory is incredibly important. People coming in from out of town should know what's available. From top to bottom this is a perfect bike shop. They have an incredible amount of inventory, knowledgeable staff, and very fast turnaround on any service you need. Jared assisted us and he was terrific. You have a customer for life.
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September 2020 by Rhonda P.
It's a nice bike shop with a good assortment of nice bikes. My fiancé and I are beginners so we got some nice beginner hybrids. He got a Giant Escape 3 and I got a Cannondale Quick 6. I purchased mine from a different dealer. The only thing that turned me off was how the salesman said "Well those are okay bikes, but you're gonna wanna come back and buy the 5-6K bikes later." Dude, I'm happy with my purchase and did a lot of research and spoke to a lot of bike shop owners before I made my decision. Thanks for your opinion though. I must add that everyone else in the store was very friendly and helpful. Nice bikes. Reasonably priced. The time and money spent there was worth it.