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December 2023 by Rachel Perez
Scott Tuggle is by far the best Relationship Banker I have ever worked with. His is not only professional and knowledgeable in his work but his also very Personable. He took Carr of me and helped me keep these Holidays as merry as can be right now. Scott I hope you and your family have a blessed Christmas and Happy new years.
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October 2023 by Sunnysunflower girl2221
I called this morning to ask if they had any notaries available and the guy said they had three available all day long but when I got there, a lady that worked there was walking around and completely ignored me and helped the other people that were behind me and then she told us that they had no notaries available for the rest of the day and this was around 2 o’clock and the teller advised me to go to the place next door to Albertsons. Please don’t go to Chase in Watagua to get anything notarized. Waste of time!!
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October 2023 by Nabin Ghimire
Not friendly staff. Waited for 25 mins long and nobody helped when I had an appointment so left their premises telling thank you l.?pathetic people
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October 2023 by Usmi Kusmi
Not friendly staffs. I don't know who hired them but need to kicked out from them. Learn some respect.
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September 2023 by Jessica Urbanczyk
Called this branch when I was 3 minutes away needing a last minute notary in hopes I didn't need an appointment. I got someone on the phone and he said they had 3 available with no appointment needed. Walked in to find out their 1 notary was leaving in 10 minutes and couldn't see me. To whoever answered the phone, please don't tell someone something if you aren't positive on your answer.
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July 2023 by Queen Realestaté
They never pick up the phone.Also if you go there and you need to talk to someone the will ask you to go online and make an appointment at least a week out.Go to a different branch or bank.
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May 2022 by Moe
Not professional worker and seems they are doesn’t know how to help someoneDon’t go there it’s a waste of your time
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September 2021 by LIA FAMILY
Great experience here, compared to other chase banks at different locations.
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August 2021 by Dallas Jordan
Went to cash a check my moymther gave me. I don't have a bank account. But since the check was over a certain amount they would not cash it because i don't have an account here. That us the dumbest thing I have ever heard. I have a legal check that is correct and they snip their nose at me because I don't want a bank account at their freaking terrible bank.
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August 2021 by Tim Mace
Horrible bank , they hold everyone's money hostage refuse to cash checks ..... literally they are broke and have no money I don't know why people use this joke of an institution
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August 2021 by Alejandro T.
10 mins before closing and her drive through lines were swamped. Yet greeted everyone with a smile and handled transactions quickly. Receipt says " Stephanie". Hopefully she gets some recognition from this post. She deserves a shout out in the morning huddle.
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June 2021 by Road Service1
I ues chase bank for long time for my business and trying to stop check the 1800 phone# the give me i being call the keep hang up after 5 pm on 6/15/2021 i talk one guy and i explain to him him what happens and he put me on hold over 1 hour and 20 mins ending hang up on me so the check his being cash because too late to stop it because mr chase .. Im going to close my account and never ues them and i lost 1,022.96
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March 2021 by Debbie Thomaston-Milburn
We've used this facility for 6 years and have found everyone inside the lobby and the drive thru friendly and very informative. Will use this facility as long as we live in this area.
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September 2020 by Bill Klozik
My wife and I recently needed to do a transaction at this Chase Bank Watauga location. I talked first with Jolene on the phone, went there and she was just as nice and enthusiastic about helping me in person as she was on the phone! WHAT A PLEASURE!!! I've been with Chase Bank for a very long time -- 20 years PLUS? Thank you very much to Jolene and all the friendly staff there like Scott Tuggle and more!
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April 2020 by Sandra El
I love Chase bank. All associates at this location are wonderful, friendly and helpful.
