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October 2023 by Ratana Berg
Great experience with Geek Squad from the customer service call to the actual in person support. Robert at the Best Buy in Waxahachie was very quick to identify the issue with my laptop. Less than 5 minutes figured out the problem. I was in and out in under 10 minutes. ?
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January 2023 by N Hemmen1
Yeah, if you have an issue, don't even try this place. You must make an appointment online, and even when you show up for your appointment, no one is there!!! It's the worst customer service I've ever experienced
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July 2022 by Larry McKelvy
Called about computer. Needed a price for some work and their prices are determined on the original cost of your computer even if it is ten years old.
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January 2022 by Uz.i.e.l
I went to get my PS4 fixed because I broke the power button and I know nothing else was messed with but the guy gave it back in saying the motherboard is FRIED? Like dude I know that thing ain’t fried because earlier I took it apart to clean it and safely put it back together knowing I broke just the power button and the looked at the difference between a good motherboard and a bad one and mine is no where near fried
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December 2021 by Yvonne Brent
Call before going out there and I was told they was open yet once I drove out there nothing.
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November 2021 by Pamela Brent
Call before going out there and I was told they was open yet once I drove out there nothing.
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September 2021 by Marilyn Greer
You can not get through on the phone. They say they will call you back but the phone never rings and leaves a message that you can't respond to.
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April 2021 by Jedediah Orullian
Wanted to get my projector fixed, so I submitted a ticket and showed up at my time only for them to tell me they don't fix projectors. What a joke.
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March 2019 by spirit fox
It was a nice visit
