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February 2024 by Jesus Barajas
I have lived in Waxahachie for 2 years and I am never satisfied honestly, and I've shopped all over DFW for over 10 years. The dry dog food shelves are never stocked. I asked for the truck day and started coming that day and its 6pm and they still are working on stocking or has not been scanned so are not able to sell me the product yet. I've switched dog food 3 times for the brands I do see stocked. I asked the manager if they can order more of a certain brand since they are always out, but says they cannot order more because they do not sell enough, but yet are always sold out. Employees say it is because of the manager. There is never a staff member to help and today I walked into the back of the store to find someone.
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January 2024 by Christy Parker
Amending my initial review from 2 stars to 4 stars after receiving TS feedback which I appreciate and will sign up for. Can’t give 5 stars since store could have shared same information with me.* I really have to scratch my head when it comes to this reserved “Veteran and Military” parking sign. It baffles me on every level that a “military discount” is “NOT” offered in store. If you’re going to “walk the walk, then make sure you talk the talk”. If you’ve ever been in this store on a regular basis, you can see they’re pinching pennies. There’s only three people ever working. A cashier, one person on the floor, and one feed loader. So what does the store have going for it? It’s a small store sitting in a prime location which makes for a convenient stop.
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January 2024 by Sarah K Dorsey
They are alway helpful in this store. It seems that they really care about making this store great
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November 2023 by Devon's Distraction
Poor customer service and faulty products I ordered a kayak online for pickup when I arrived to retrieve the item it's broken and missing the seat now I have to wait a week for the refund to return to my bank causing me to miss all the Black Friday sales.
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October 2023 by Ray Lanier
Two people in the whole store on a Saturday.....line out the door , nobody to help load and unload fencing, horrible service, feel sorry for the two here. Waiting at back gate for hours and already paid.
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September 2023 by Patricia Ramzy
Waited 15 minutes for help, no one showed up to assist then all of a sudden 5 associates come from the back not to help me but go to checkout counter. No accountability when I said I had waited so long.
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May 2023 by Elise Engebretsen
manager was extremely rude. purchased live plants- when home, opened it to find out that they were in fact, not alive. went back the next day and the manager wouldn’t even give the time of day. no refunds for live plants. okay. but the way the manager spoke so rudely.. I’ve worked in customer service many years and I can’t imagine treating a customer that way. went to lowe’s and bought healthy LIVE plants instead. spent a lot of money here in the past, won’t be coming back. thanks
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May 2023 by Kay G
Took a picture of some chicks to show my mother in law what they had for sale. A worker yelled at me that photos weren’t allowed. I looked around and didn’t see any sign saying so. If I had seen one I wouldn’t have taken pictures. I apologized and she didn’t even say anything, very rude. Not coming back
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April 2023 by Rhonda Patterson
Went to get a gate opener. Found everything we needed and more. Great price for wild bird seed, too. Great customer service.
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March 2023 by Clayton Thompson
Tried to buy chickens and they required us to sign up for their reward program stating “the state of Texas requires we collect your information to sell live birds”. Bought birds plenty and never been lied to like that before.
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February 2023 by Edward Mcmahon
Good place. Has good deals, and quite a bit of options for food and treats for farm animals.
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February 2023 by Dina S.
My husband went to tractor supply and tried to utilize the attached coupon for a free 5lb bag of dog food. The manager on the evening of 2/11/2023 was not able to 'understand' the coupon. When my husband tried help explain it to her, she was extremely rude. She accused him of arguing with her because he was trying to clear up the confusion. The interaction was extremely unprofessional and she exhibited poor customer service. We have shopped at tractor supply for many years. Will not be back.
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October 2022 by Lauren Quinones
Bought 4 house stall mats an employee loaded them and then drove 30 minutes home the mats had broke in two by the time we went to unload themSo I drove 30 mintues backRed headed Manager was rude accused us of loading the mats incorrectly and proceeded to tell us that’s what happens when they are loaded incorrectly (folded instead of like a taco)I told her her employees loaded themAnd she never said another wordDidn’t get an apology or anythingI wasted gas driving all the way back and got lectured about loading mats incorrectly when I didn’t load them
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October 2022 by Phillip Todd
Visited on Sunday 10/23/2022. Melody was a rock star, whatever you do please make sure you keep her.
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September 2022 by Lili Escobedo
wish I could rate it 0 stars the way y’all’s employees ignore the costumers after calling them twice and then telling another employee ab it and also ignoring me make me never wanna go back thanks lol
