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November 2023 by Lattie Allen
Friendly staff, pretty good selection of styles and sizes. My son who wears a 14 was able to find what he needed.
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October 2023 by Kristina R.
Walked in and was immediately greeted by Doug. It was my first timeBuying boots... so many options and so many choices. I was truly overwhelmed. This man pulled my size an so many options. He made the entire process easy and so much fun. I had my toddler with me and Doug was incredibly kind and patient. He is the true representation of great customer service.
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October 2023 by Joseph Jones
The customer service and sales staff is a joke. The young girls and young man at the register were too busy flirting with each other to note the customers waiting for a dressing room. I mean come on, it’s still hot outside and they’re acting like they’re in full rut!!!
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September 2023 by Karen S.
If you can go to Granbury, just do. Every time we come in, it's a crappy experience. Nobody seems to care if you buy anything or if you even exist. Employees wander around doing who knows what. There's never anyone to wait on you at the registers. If you're lucky you get someone to at least say hello. You get a better experience on Amazon,..
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September 2023 by Alyssa Chandler
Purchased a pair of Twisted X. Shout out to Sales rep Jenna! She was patient and helped me find the exact pair I wanted. As a bonus she provided some valuable information about how to repair loose stitching in the case they come loose.To top it off, they gave us an amazing first responder discount. Thank you Weatherford, TX Boot Barn and specifically Jenna!
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May 2023 by Perry Drannon
Staff is rude. Very rude, They speak to people as if they are beneath them. I'm sure they aren't all this way, but the 4 times I've been in the last 6-8 months they have been very unprofessional. If my job did not use them for the boots they provide the employees I would not do business there. Co workers and myself are actually trying to talk corporate into using other places. I've got 3 pairs of boots from them in the past year. Ariat once and 2 pairs of Cody James boots. All three of them were almost not wearable after 3-4 months, poor quality boots. I would not recommend this place to anyone.
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May 2023 by Joe VanZandt
My kid and I came into Boot Barn today to kill time. Neither of us have ever had a pair of boots before. Within a minute of getting to the section an employee named Cody showed up. This was apparently his first week on the job. I informed him we were just browsing and not buying today but when I also said we were first time boot buyers he took it upon himself to educate us in everything we needed to know about finding proper fit, differences in the different soles and anything else he felt was useful for us to know. The guy knows his boots!My kid went from not even wanting a pair of boots to NEEDING some. Good job Cody!
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March 2023 by Marlani H.
My husband and I went to the Weatherford Boot Barn to get him a pair of Ariat work boots. A lady who was at the counter when we walked in walked past us while we were looking at the boots, she overheard me tell my husband we need to find someone that works there. Instead of her helping us she gets on her com and tells someone else to come help us. The other person never showed up. After waiting for 15 minutes no one ever came to help us!! I WILL NEVER STEP FOOT IN THAT STORE AGAIN!!!! Pitiful customer service!!! I DO NOT RECOMMEND THIS STORE TO ANY ONE!!!!! If I could give them no star I would!!!!!!
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January 2023 by Redneck Republikin
Hitting Pets Mart next door and wondered in after loading up for animal Christmas. What a surprise, have had it in my mind to replace my well used 6 year old Ariat Boots, found a similar cousin to my dusty pair, bingo, pretty sure that I paid less than my old pair I bought at Tractor Supply in Mineral. Great store nice offering, topped it off with a Christmas gift card for my son in law. I’ll be back… from Lake Palo Pinto.
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November 2022 by Austin
Everyone is always friendly! Got a new pair of twisted x chuckkas and absolutely love them! Thanks for helping me find the right ones for me!
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November 2022 by Katelyn Galbreaith
Absolutely terrible service! This place is 100% a joke and the customer service is even worse! I will NEVER spend my money at the Weatherford location again!
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October 2022 by Brandi B.
I love this location. I used to live in a city where you were ignored the whole time, it was super cluttered and never clean. Everyone here has been extremely nice and the store is bright and inviting.
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September 2022 by Janet Wright
The selection was limited for a girl with a size 9.5-10 foot. I did find a few pairs of boots I liked in my size, though a bit more than I really wanted to spend. While I was pondering which pair I like and IF I really wanted to spend that much more than I anticipated, a sales girl came over asking if we needed help. My husband and I talked to her for a few minutes and thought she would move along while we shopped, but no! She hung around and hovered for so long. We finally said, we were gonna look around over there for a bit and think about it, just to get her to go away. A few minutes later, I made my way back to the 2 pair I was somewhat interested in, and here she came again. I just cannot stand feeling pressured to purchase anything. I eventually said, "I'm just too indecisive today." and put the boots back on the shelf and we left. We went to another store down the street, and while their selection is a bit smaller, they have some of the same boots for less! AND the staff is eager to help, but will also let you shop without hovering. I didn't buy any boots there either, but I would be willing to return to that store and skip Boot Barn in the future.
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September 2022 by Jeff Hansen
No greeting, no acknowledgment at all from the three employees that were in there. Walked past me several times without saying a word. I was looking to buy three pairs of jeans I’ll go to NRS and spend more rather than give this place my money.
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September 2022 by Jeremy Tevis
I love Boot Barn. The only thing it's hard shopping for a guy like me. I wear xxl and another of there xxl will not fit, and didn't find much that would. But I got what I got. Hopefully they will start getting in more my size. I also wanted to buy a new hat today, but no one help so, I guess I'll head to another location on that one.
