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February 2024 by Wendy Huff
This has to be the worst most unprofessional CVS store I’ve ever had the displeasure of using. The employees are not trained properly on how to enter new prescriptions. There have been several errors with multiple prescriptions. When you have an issue, they don’t care. They treat you like you’re wasting their time. When you archive a prescription in the app it does not archive on their end they will continue to ask doctors for refills on medication you no longer use. And request refills from providers that you no longer use. They are rude, unprofessional and untrained. Please take your business elsewhere. If I could give zero stars, I would!
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December 2023 by Amy Kramer
Very friendly staff and incredibly helpful checkout people.
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December 2023 by Ginger MacMicking
I called to ask Pharmacy if there was a specific over the counter product in stock at this store. I was told "Not that I know of", no offer to have someone check for me. I then ask if I could speak with someone who could check for me. She put me on hold and then hung the phone up. When I called again to ask someone at the front of the house to check, they did have it in stock. NOT A CUSTOMER FRIENDLY PHARMACY!!!
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November 2023 by Vicki Lendl
Pharmacy manager Refused to to help me transfer my prescription - I was confused. Walgreens was telling me one thing and Cvs is telling me another. Kept asking her to help she refused. Ask her to call Walgreens and help me. She refused. She actually told her staff to walk away from me when I was standing at the register and not to help me. Pharmacy manager called the police to make me leave. She’s very unprofessional and very very mean. Left without getting my prescriptions. Transferred. Unbelievable to treat a senior citizen that way that’s been a customer for 20+ years. All she needed to do is call Walgreens to help me and she called the police instead. Even the officer said her behavior was uncalled for. Very mean lady.
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November 2023 by Hue Painter
The tiny gentlemen, Hayden is so lovely to customers and is always helpful, kind, and i love using his register! Logan is always very real and nice with customers. Wanda is rude and unprofessional, def need to avoid her.
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November 2023 by Kaylee Wilson
Absolutely terrible customer service. We ran in after work just to grab bandaids, the lady at the front literally YELLED at us and told us we had 7 mins to get what we needed. We rushed to grabbed them and used self checkout, because she was clearly too busy to check us out, considering she was playing games on her phone. Don’t waste your time. Go to Walgreens.
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October 2023 by Retired Cowboy
Went in for scheduled flu shots on Oct.12- - 6:30 and 7:00. At 6:55, we noticed the blond pharmacist (no name tag and did not introduce herself) giving us the evil eye. She was the rudest! She was abrupt and acted like we were putting her out. I will never use CVS again!
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September 2023 by George Bradshaw
Have always appreciated this CVS, but lately service has gone downhill.....In the past when there were 3 or more people waiting to pick up prescriptions, the pharmacy would open a second checker, here lately it doesn't matter how long the line is or how many and how long people have been waiting there will be only one register open.....worse is that there are 8 to 10 pharmacists behind the counter doing not much but laughing and cutting up.....also, my doctor called in a very needed prescription for me 4 days ago......had heard nothing from CVS about this so I called the pharmacy yesterday, tech told me the prescription was ' in line ' to be filled, still no word about it being filled today.....Over 4 days to fill a common prescription ????? That is terrible service.....
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September 2023 by Lori Martin
Worst CVS ever. Customer service is horrible. Was told they could not transfer prescriptions from another CVS that you have to contact and have reversed and then call them back. Other pharmacy told me that was incorrect and they just don’t want to do their job. I honestly don’t see how they stay in business.
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September 2023 by John Martin
The employees in the pharmacy, including the pharmacist and pharmacy Techs, are the rudest and most disrespectful. I waited for 10 mins in consultation line without 1 person asking if they could help me. Once I asked for help they were just rude. It was like they didn't want to be there.
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September 2023 by Bonita Ortega
The pharmacy is poorly managed. The lines to pick up/drop off are just insane. To expect anyone to wait as long as it takes is insane. Either get more help or move faster. The employees lack customer service and CVS corporate needs to come in and do an overhaul of this place.
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September 2023 by Kenny Owens
They don't answer the phone waited on phone 47 minutes still no answer. Went through the automated menu wanted to speak with store manager again 31 minutes phone ringing and ringing no one answered. Again called the pharmacy another 15 minutes no answer. Taking our business to Wal-Mart or Walgreens. Going to reach out to district manager and corporate office. They need a store manager and employees that care about customers.. I believe that they need better training about customer service and strive for 100% customers satisfaction, this starts with leadershipSave yourself the agony and misery and headache take your business elsewhere..
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July 2023 by Vega Alpha
You need to know a good way to explain what you want when you arrive or call. Don't be asleep when you go as I did.$ Embarrassing... I don't really want to explain it further. But CVS was kind and helped me on my way.
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July 2023 by Shelby-lyn Scarlett
CVS is a great place to go for medicine and pain relief creams . They also have a bigger selection (of everything) than Walgreens. They’ve got toys, candy, food, drinks , hair stuff , makeup , diapers and other baby stuff , they also have a pharmacy with a drive thru.
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May 2023 by Deb
I’ve used CVS on Main St in Weatherford Tx for about 7 years now with no problems or issues. The staff has been exceptional. Last week I dealt with a Manager on Monday named Carly and was talked down to and she refused to check my insurance to see if they had the right one on file because I had lost my insurance in November and then added to my husband’s insurance and the my old insurance was reinstated due to a mistake the insurance company had made. I finally was able to change it on Thursday with another staff member because they did have the wrong insurance file. Not sure if she was having a bad day but I also work with people every day and would never treat someone the way she treated me. I still have not received my prescription because she would refuse from the beginning to check my insurance. i loved this CVS but will never return again due her lack of disrespect and non caring attitude.