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March 2024 by M Sandoval
Ugh i used to love this store, there used to be 2 guys that worked there that was always ready to help.Me and my husband recently visited this store and it’s so awkward always walking in, no one helps you or greats you.You have to find them, or you’ll get no help.My husband even made a joke to an employee just for him to hurry back to the check out to gossip with another coworker about him, it was embarrassing and the employee had 0 care in the world about what he did and getting caught that he just kept arguing with me instead of taking accountability for gossiping about a customer with his coworker.
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March 2024 by Amy Renfro
Went in to the Weatherford store in desperate need of boys soccer cleats after Academy sold out. The staff was super helpful and got us our shoes, at sale price, and out the door in no time!
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January 2024 by DjO
I went to the Weatherford location ready to buy 8 pair of shoes for my grankids. The 2 young kids didn't even acknowledge me nor greeted me. As I am looking at some shoes, I asked if I could get a specific size, the young guy didn't even look at the shoe I was referring to and stated we don't have it. I go ok what size do you have? He said only 12 but had his back to me. So I went to another sale guy and he went grabbed 2 pair of shoes I was looking for. I rather spend my money at another store and get acknowledged and helped.
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December 2023 by Michael Vaughn
Pretty good store. They have a little bit of everything sports related and a decent selection of shoes. The staff is young and it shows in their interactions. The customer service was lacking but I guess that's to be expected with young people these days. That's the only reason for the 3 star rating instead of something higher.
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November 2023 by Eric Robinson
Since the remodel this place has gone down in customer service. Idk if it’s different owners or not but you walk in and they are all talking or on the phone. You have to go ask for help and they seem annoyed. Used to love this place.
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October 2023 by Madi Gibson
i walked in not a word was said to me ask a question and they shook their heads no. it was a red head boy, a girl with short hair and a taller blonde guy. i’m literally around the same age as them too so it was just awkward. also there was no music and i just wanted to leave as soon as i walked in. very disappointing, i miss the old hibbets.
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October 2023 by Blanca Laboy
Love my sneakers. Employees were sweet and fast service
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August 2023 by Rob Chazarreta
Terrible service. Was brought the wrong shoe size multiple times and when I needed help they were just all piled up hanging out at the register. Got tired of having to chase them down so left.
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August 2023 by D. Miller
Good store in a small town. The lady was very helpful when I picked up my online order
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April 2023 by Arthur Daley
Website stated it had certain products, but when we arrived, they do not carry them.
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October 2022 by Jaclyn P.
Unfriendly. It was like nobody was working. We had to find the one and only employee to get us a pair of shoes. When we were ready a few minutes later to check out, she was nowhere to be found. We left. The one employee never smiled. She was unhappy to have to help us. If I was the owner, I would be embarrassed and angry that my employee cost me a sale.
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October 2022 by Eric Densmore
Friendly and helpful staff. Poor selection of kids shoes
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September 2022 by Leslie Densmore
Good place to shop
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September 2022 by Char Rader
Not disliked, it was k
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August 2022 by Audra McCrory Garrett
I purchased a Nike football mouthguard from this location. When I took it home and followed the directions to boil and mold it to my sons mouth, the whole thing melted and completely lost its form. I was super disappointed because it was one of the more expensive mouth guards and I followed the directions exactly. I was doubtful I could return it since it had been opened, but I took it back to the store and pleaded to exchange it for a different brand. I was very pleased that they accommodated my request! Thank you to the kind staff for understanding my frustration and being willing to make it right!
