October 2021 by Lisa Watson
Bought a 55 gallon tank yesterday and parts are missing to lid. My fish like to jump so I need to find a new lid but petsmart is sold out. I can drive 40 plus miles and they might help me.No more top fin aquariums for me this is my 3 rd and something has been wrong with everyone.
October 2021 by Morgan Swan
We have very few places that sell live animals around here but if you're in the market for fish you might want to make the trip somewhere else . They have a great selection of pet supplies but as far as the aquatic animals go absolutely horrendous. Disgusting slime coated tanks, dead fish every few tanks, low water, grime, dried meal worms stuck to the side of one of the tanks, water stains that have been there for days possibly longer, you name it. Do not expect to get a healthy fish here, every single type of aquatic thing they owned looked poor. Getting animals here is very HIGH RISK and if you have no other option just be prepared to invest in medicine or a replacement if things go south. But please don't spend the extra money here.
October 2021 by RM S
They don't have very happy or helpful workers there.
September 2021 by Cameron Baker
Got my third Betta today he looks happy and healthy
August 2021 by Katie Moore
I've come to this Petsmart for years. I mostly use it to source Purina Pro Plan food since there are always plenty of cans for my two cats, but they have a bit of everything.On my most recent visit I was able to pick up a 36" Top Paw crate for my new pup which would normally be $59, but with their treats program is was only $44. That's a considerable difference! Like most rewards programs, they can just punch in your phone number at the register. I highly recommend it if you want to save a bit of money and accumulate points to save money off future purchases. If you're going to be buying dig food for over ten years anyway, you might as well be pleasantly surprised with an occasional $5 off.That aside, if you have a dog: Himalayan cheese chews. My older dog goes nuts for these. I have to take it away once it gets too small since I don't want her to choke on it, but boy is that a happy dog.
August 2021 by David Phillips
Good service I mostly buy hampsters and hampster supplies their cages are generally cheaper than Amazon and I've never had a problem with their health
July 2021 by JLV
Had our pup groomed here and it was a wonderful experience! Jessica was patient with our anxious little pup and kept us well informed.
June 2021 by Kelly Smith
We have taken our Saint Bernard here twice now for grooming in the past month and both times we have had a great experience!The dog was very dirty both times from laying in a pool and then dirt. She also had burs stuck in her long coat, most especially her tail and hind quarters.She is as white as ever and all the burs are gone. Most of all she’s happy so you know she had a good experience.I did speak with them upfront and let them know she is prone to getting too hot just because of her breed. They immediately acknowledged it and assured me they wouldn’t use heat on her and leave her plenty of water.I drive an hour each way to bring my dog here and it is so worth it.
June 2021 by Anthony McKenzie
Staff was great! But I would like to share a story that occurred in this store that traumatized my boys for the rest of their lives....We decided that it was time to add to our 75 gallon tank so we came to PetSmart to browse their selection of fish, we stumbled upon the Comet Goldfish and noticed that one of the fish were doing barrel rolls and swimming upside down unlike all the others. When my boys saw this fish they were instantly hooked, we asked a fantastic outstanding employee who's name I do not remember to bag the fish up and send us home with it. While she was bagging our fish who we named Marvin up we were looking at all the other fish when we see her walking towards us again, she looked at us nonchalantly and informs us that she had killed Marvin by putting him in an humane liquid solution that puts fish to sleep. When the news broke my boys collapsed to the floor in grief, they couldn't believe that their new best friend had died. Needless to say we will not be returning to that store simply because the grief is to much to bare. Like I said great staff though.
June 2021 by Jodi Stephens
Have used the grooming dept. a few times. However, this past visit was disappointing. My dog's ears were wet along with the neck area, her belly was also damp. I mentioned this but was shrugged off. Staff seemed stressed and complaining was heard.
May 2021 by yvonne perez
Did a great job on my West Highland Terrier, I did spend a lil more than I should, but I'm very happy to.
May 2021 by Shelley Rounds
The the people seemed okay like they would do their job but the three staff members that we interacted with while there today seemed half dead from the inside out.The cashier was less than impressive but the guy that helped us get our fish ended up with some personality by time we got to the end of the interaction
May 2021 by Rachel Tovar
Always answer all my questions. Great employees. They listen& are very helpful
May 2021 by Bjk Hjj
Great place. Friendly and we'll trained and knowledged staff. Everything u need from normal to exotic. Pet friendly. My go-to pet store.
May 2021 by Charles Menefee
were very kind to my granddaughter and knowledgeable about what animal we were selecting for a pet that greatly increased my appreciation to the store