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January 2024 by Double AA Properties
First, SW paint is a great product; however the Hudson Oaks store is seriously lacking in Customer Service. We bought paint at the Weatherford store, got home and it was mixed wrong (honest mistake) Hudson Oaks was closer to the house, went and asked them to make it right, they refused and said we had to go to the original store because they refused to replace it. Went to the Weatherford store and they replaced it no problem. I asked what the policy was regarding another store replacing a mistake, the Weatherford store said that the Hudson Oaks store could have done the replacement if they had wanted to... they just didn't want to.POOR CUSTOMER SERVICE!!!
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November 2023 by T Nichols
Very easy to order online and pick up. Great quality products.
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March 2023 by Lisa H.
Very helpful staff. All my questions were answered. Fair prices. Great selection. I'm now a faithful SW customer.
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November 2022 by Will Caylor
This store is really great! Colton is a wonderful employee!...and Gary Jones (previous reviewer) is a big insensitive jerk!!
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September 2022 by Gary Jones
Customer service is lacking. Friendly employees, however employee Colton needs to understand that going in the back of the warehouse to talk to his wife over the phone for 10 minutes instead of helping customers isn’t exactly the best way to make sure the customer is happy. I’ve spent a good amount of money over the years here and it’s very annoying when you need your paint and products and recommendations and have an employee when they actually decide to help you that just goes on and doesn’t get straight to the point. Nobody wants to hear for the millionth time that your wife is pregnant, nobody cares, customers come in here to get their paint and go, not to here about your life story. This employee needs to be trained better. Store is very understaffed as well.
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July 2022 by Cole Martin
The best paint supply in Texas . Thanks to Colten for the excellent customer service and well informed employee . Highly recommend to anyone in the painting industry . Thanks Colten !
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July 2022 by Josh H.
Great place to get paint and great professionals
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December 2021 by Tommy Hull
Went to Granbury SW and they wouldn't even try to find the paint I was needing. I had to ask several times if they would try to help at all. I ended up going a county over and they fixed me up in a snap. Acted like that should have never happened...
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June 2021 by Frank Taylor
Service wasn't the friendliest or tge quickest, but it'll do in a pinch.
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June 2021 by Tony Chavarria
Sherwin-Williams in Weatherford Texas with my first time there I must say but I can honestly was happy
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June 2021 by Steve Atwood
Only one complaint, store employees are currently unable to know what customers are entitled to be helped next. Sherwin-Williams should use a numbering system. Customers enter the store and take a number. Why isn't this in place already?
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March 2021 by Timothy Smith
One of the best locations. Since 1998 I've purchased paint n supply here.
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February 2021 by Bernardo Ramos
The service was perfect im happy
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January 2021 by juan mandujano
This location had exactly what I needed. In and out in 6min. I also like the complimentary coffee
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January 2021 by tom black
Young lady super helpful.
