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February 2024 by Fabio Castillo
Great service. Dropped off vehicle, was able to get quick service next day, professional and efficient.
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January 2024 by Christine Cooper
Free wifi
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January 2024 by Bee Happy
Best service ever. You're in good hands with these guys.
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January 2024 by Kaleb Koons
FRAUD , they stole my sway bar links.Then Gave me a quoteTold me both of them fell off at the same time! Before they even pull it in the bay , I told them they were just change 2 weeks ago. I watch my mechanic changed them!!They had my Tahoe for 45 mins. Not one BUT BOTH MY sway bar links are gone.Now my Tahoe is pulling to the left ! Instead of the right like it has been doing since I got new tires! Now it making a noise , it was never making in the front end !!!!! Low life unprofessional people is what they are!!
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January 2024 by Aaron Minns
I asked for a tire rotation balance alignment and a new sensor to be put in my truck. All they did was the rotation and balance. Didn’t put air in them no valve stem caps no new sensor. When they called me they said everything was done and it was good to go. Then when I get there they tell me they could only do is the rotation and balance. I’ve heard they were a bad shop but thought it was just some mistakes but I was wrong don’t waist your time
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January 2024 by Helen Farson
Firestone officially lost a customer today. Stopped using them years ago for anything other than tire services due to incompetency and suspected sabotage of our vehicles. Since we purchased the life time wheel alignment warranty, I was comfortable bringing it back just for that. NO MORE.I dropped off my vehicle and received a phone call that my battery was bad. (I did not ask them to check my battery- but I figured it's a courtesy~ whatever).The lady at the counter told me that she was worried about me getting stranded somewhere with the cold weather coming up. I stated I would be bringing it back to AutoZone because I was fairly sure it was a new battery and would still be under warranty.When I pick up my vehicle I was told by Firestone that my battery was dated 2019 (not sure how they knew that- it's not shown anywhere on the battery) and would not be under warranty. She said she wanted me to know that so I didn't go into AutoZone stating I had a warranty on my battery when I did not.While I am waiting in line at AutoZone to get my battery tested, I review my invoice that was e-mailed to me from Firestone- no paper copy was offered in the store. There is a recommendation and price to replace the battery on one page, but the invoice states that a courtesy battery check was done and my battery is good. SURE ENOUGH- AutoZone says I bought the battery in 2022 and when they test it, it is good, registering at 500 CCA and 100% SoC.I am disgusted by the deceptive practices of this store and will not be back.
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January 2024 by Lisa Workman
3 hours for an oil change with an appointment and the place wasn’t busy. Staff congregating and on their iPhones.
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January 2024 by Taren Blevins
They were super polite and professional. They took care of my car so quickly, and were very fair in their pricing and estimates. I'll be returning for other services in the future, for sure!
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December 2023 by Sandra Dunn
I was traveling through town and had a blowout. Roadside assistance suggested using them based on reviews and the tow truck operator reinforced that point. They got me in quickly, had a tote in stock and got me back on the road quickly.
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October 2023 by Lindsey Paige
The people who work here are amazing. I trust these people. Everytime I go in this place they shoot me straight. I never feel like I am being taken advantage of because I'm a single woman who doesn't know about cars. I will never take my vehicle to any other shop. Thank you to the mechanics who work at this location for being legit good people and for being honest. It means more than you know.
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October 2023 by Paul Hayes
Scheduled an appointment, brought it in for a rotate & balance, and provided an estimated completion time. The task was completed before the estimated time. Customer service and technicians were great to work with. They believe in their customers.
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September 2023 by jon shaw
The folks down on Lamar street are awesome. They're very polite and helpful. Them always make me feel welcomed.
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September 2023 by Brooke Hogrefe
Fast, thorough, friendly, amazing! Mechanic Dru and receptionist Amanda were very helpful and their tech was great too. They took care of our oil change and fuel filter change on my diesel Dodge Ram 4500 quickly even without an appointment
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September 2023 by Jillian Mayfield
They were backed up and super helpful I had waited a long time with my 4 young children and the manager looked at my car himself for the diagnostic service. Thank you!
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May 2023 by Andrew Booth
Do not go here. I went for a simple oil change and one day later I got an error code P052E. There was oil in my crank case vent line. Almost ruined my engine.Services: Brake service & repair