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February 2024 by alex fields
Very helpful customer service and support
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November 2023 by Dennis Cardenas
FRUSTRATED! The last two times I have gone to re fill prescription they have not had it or sent me to another Kroger to get re fill.
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September 2023 by chassie williams
Used them for years , no issues .
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August 2023 by Barbara Horton
Every Kroger's pharmacy , Pearland and Willis are most excellent in service and always taking that extra to explain products or provide assistance.
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June 2023 by Carolyn Carter
Unprofessional, rude, and argumentative customer phone service.Wow... take your business to a pharmacy that appreciates your business. Love to shop at Kroger and to get my scripts filled at the same location, however, can switch my grocery store too. HEB offers groceries too ?.6/13/23
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April 2023 by Joseph A.
Warning! Unsafe bagger. Personally saw a bagger not properly clean their hands after utilizing the incredibly unclean male restroom. The bare minimum for washing hands is 20 seconds with 105 degree water and using soap for at least 15 seconds lathering your hands with soup. Said named bagger sprinkled his hands for about 3 seconds got some soap and washed it off immediately after. I am not sure if he would have even washed his hands if I wasn't there. He came out and happened to be the bagger for my line, at which time I told him we would bag ourselves. We are food caterers and personal hygiene is absolutely important when handling food even when packaged. Will not return to this location.
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March 2023 by Krystal Coburn
Morning pharm techs are rude and unprofessional.
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December 2022 by Falcon T.
do not purchase a gift card from kroger. if the card can not be registered as it is stated in the back of the card, kroger will not replace the card. m.card says that the card has been stated as fraud even though i have the card in my hand. kroger will not replace the card and m. card says that it will take approximate 10-14 days to replace the card, or who knows even longer, because of the holidays. i have spent more than 2 hours going back and forth with kroger and m.card and nothing is accomplished.
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November 2022 by MyName Isnotyours
Worst Pharmacy EVER. Don't do it. Go to HEB you will be treated right. This Kroger will be closed in a year.
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October 2022 by Frederick Ted W.
All of a sudden don't allow combined cash & credit card payments. Unbelievable! Can't wait for HEB to open across Hwy. I don't like carrying a lot of cash so I pay all the time with cash and credit cards. Probably spend a minimum of $4K per year. No More.
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September 2022 by Alek M
They are extremely disrespectful and rude . From one year i use this pharmacy and will be last.Have a lot of workers for fired! Looks like menagers are for kik too .
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September 2022 by THERESA TRAYLOR
The Best Kroger Pharmacy. They are always very helpful and quick. Evelyn was very helpful today and she saved me money. Thank you
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September 2022 by Donnell Holly
Poor customer service and no resolution when multiple med refills took 2-3 business days to fill. When we called we received a disrespectful response.
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August 2022 by autumn hite
Worst pharmacy in Willis!! They have awful customer service and their employees are so rude.
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July 2022 by shini gami-man (shinigamiman)
This particular pharmacy is very good about keeping their stock on hand. Unfortunately this is the only positive aspect that I can attest to. In the time that I have had the displeasure of receiving their services I have found that the staff is unpleasant, unreliable, and generally unprofessional. They open when the choose to open, and close when they choose to close, even when the posted business hours state other wise. They are extremely disrespectful in their customer interactions, and I make this claim not only in reference to my own interactions but also in the interactions with other customers. Quite honestly if it wasn't for the fact that they consistently have the medication I need on hand, I would absolutely NEVER do business of any kind with this specific pharmacy.Ps, the young lady with the excellent kitty cat tattoo is the only person there that I've seen treat people respectfully in any consistent capacity.
