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January 2024 by Shean Gass
Don't stop by this store. This one is an indirect seller for Verizon. Go to the down the street a bit. I had to visit 5 times because my phone line got mixed up and a couple of the staff didn't know what to do about it. Were underprepared and couldn't help much. If you end up going, talk to Nate. Overall, was a terrible experience for me.
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January 2024 by Jeffrey Mauck
This is NOT an ACTUAL Verizon store, this is an Authorized Retailer, which means they just sell for Verizon which doesn’t sound bad in theory but they have to jump through a bunch of hoops that a Direct Verizon Store wouldn’t have to, they returned my phones to Verizon before I could pick them up, added the payment plan to my Verizon account, couldn’t figure out how to take the payment off of my account even though I hadn’t received the phones I was paying for and after an hour of dealing with a rude kid, I was told I had to go to “an actual Verizon store”…
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January 2024 by Pack JT
Helpful and knowledgeable with answering questions. Short wait.
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November 2023 by S Runner
Quick and painless transfer of 4 lines from T-Mobile to Verizon. Thank you Breann!
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October 2023 by The Exotic Revolution
Called Verizon for a new iPhone. Got an appointment and drove to the store. When I showed the door was locked (6:40pm) store hours on door said 9-7pm close m-sat. The other sign on the door said go to another version store “out to lunch” I called the number on the door where they eventually assured me my appointment would still be on time and they highly recommend I stay and wait. (Supposedly from the manager) I waited 25 minutes with a crying baby in the car. At 7:05 (even after getting a checked in text for my appointment) nobody ever showed up to unlock the doors so we just left and will never return. Such a garbage unprofessional store. Sad for whoever owns this indecent business that he has such lazy or whatever employees. He’s losing business from it.Chris
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September 2023 by Alexandra Gleave
Giselle at first we thought was very good but now we are finding out we were lied to by going to the Verizon Corporate store. She took my phone and said she'd call me on Monday giving me another 100 credit to our account and this never happened. DO NOT GO TO THIS LOCATION!
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July 2023 by Rhonda F
We will only see Hannia now! Her experience, helpfulness, and smile makes buying a new phone worth it! She was phenomenal!
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July 2023 by Google user
Hannia greeted me warmly and answered all my questions. When my husband and I came back to transfer our service, she took good care of us with the process. Thank you Hannia!
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June 2023 by Kishl Burr
Hannia greeted me warmly and answered all my questions. When my husband and I came back to transfer our service, she took good care of us with the process. Thank you Hannia!
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March 2023 by Lori Fitzgerald
Fantastic service from Austin at the Draper Verizon store. It feels great to know I’m valued as a customer and treated with respect by a real person and no bs. I love my new phone and I feel good about making the switch from another provider who no longer cares for their people. It’s sad and I am a loyal person but I couldn’t do it any longer. I’m delighted with my choice and I look forward to being with a mobile provider who is leaping to the front of the pack again because of their people skills and smart plans. Bye bye old school business model helllo Verizon!
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February 2023 by Bud Cowley
Staff was way helpful, knowledgeable , patient and kind , fixed all my phone issues.
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February 2023 by Brenda Burt
I prefer this store above all other Verizon dealers. Austin was amazing and super helpful!
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February 2023 by Heidi Buck
A very nice place to go get your Verizon service. Usually not very busy, attentive, staff, plenty of inventory, from which to choose.
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January 2023 by Sheryl Zahm
It was a great experience to visit the store and leave with new phones (2). We had many questions and they were answered with respect and knowledgeable information (unlike other stores) we would gladly recommend this store to others - thanks again guys sorry to not have your individual names- 12/26/22 last customer of the night
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January 2023 by Jake Bright
Hannia at the Draper location is by far the best customer service rep I have ever dealt with. She was very knowledgeable, kind, and personable.
