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November 2023 by Hailey Hall
Have been a client here for years and was shocked when the loan officer basically told me to go elsewhere when I tried to renegotiate my interest rate on credit card. Wow.
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October 2023 by Terry Budell
++My experiences with Mountain America have always been good.Sometimes I even run into friends there. I usually use the drive-thru, which is wonderful because it is just the right height for me in my suv. My only complaint is that when I have to come inside, it is hard to stand around to wait for my turn at the windows. I have used the chairs that are in the lobby area, but sometimes they are full, or I will loose my place in line. I know these items are very minor, but you wanted to know my feelings.
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August 2023 by Rich Christensen
I drove to the MACU branch to make a deposit. This became necessary because your direct deposit no longer works with my IPad. This issue became a problem recently when MACU revised it’s internet format.
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August 2023 by Raymond Kelly
Good service but the new drive through configuration took some thought
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August 2023 by Lanaiya King
MACU has the best money market account interest rates of all banks. They are so friendly and helpful, and you will never have to wait for an appointment as with other banks I have been with. They have many other unique benefits for checking account holders beyond what other banks offer. I have been with another credit union for over 10 years, and wish I had known about Mountain America sooner. Better late than never, you will LOVE this bank.
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August 2023 by Rachel Rawlinson
The people at this branch were extremely helpful when I was dealing with a lot of hard things. Marci H. in particular went out of her way to make sure I could get funds where they needed to be quickly, and she was kind and compassionate while doing so.
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August 2023 by Becky Johnson
I needed to have a document notarized. While there, I had the employee move some funds from one account to a new growth CD. He was very helpful in explaining the various types, rates, etc. He was also extremely efficient. I was there no longer than 15 minutes, including a short wait time.
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August 2023 by Howard Brown
This institution is amazing. These people bend over backwards to help members with their financial needs and desires. So much more than a bank could ever be!
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March 2023 by Debbie Dansie
MACU is the best! I have a car loan and a personal loan, both with great interest rates. I’ve never had any issues. Their app is very easy to use. And the people I meet to do my business with are very friendly and helpful.
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March 2023 by Grace McDermott
I started going to the 1300 E. Branch when the branch in Highland Dr. Closed.I been a memebr for about 10+ years and, tried to get a home loan, tried to get a car loan with no success. Last week I meet Hannah Ranck and she offered to help me consolidate my credit cards. Hannah was great, she helped me to get all that done.I am so happy and greatful for Hanna's and Brian Marin's help!During these times when we have to use credit cards to be able to take care of our family and bills, it was a great relief to be able to get help to consolidate my debt.Thank you Hannah Ranck and Brian Marin.
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February 2023 by Penny Shane
I love Mountain America. They are everything a bank can only dream about.
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October 2022 by Tt Ss
This is the most horrible branch I have even been to.. rude and lazy employees..
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June 2022 by Michael Evans
I can't say enough good things about MACU and I was like, I have to give them a high five. I just went through the process of getting a car loan and I was reminded again and again why I love this credit union. Everyone is so friendly, competent, and helpful. Super grateful and a shout out to Caden P, Lyndee W, and Helen Y, thank you again for all you did to assist me!
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January 2022 by Rachel Tawareguci
The SLOWEST DRIVE THRU EVER. It takes you 30 mins to get through. Do not go here if you don’t want to wait all day.
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January 2022 by Oscar Martinez
After 6 years and exceptional banking history they make it extremely difficult to raise my credit limit. It was easier to get a higher credit line at Chase without the hassle.
