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March 2024 by Austin H
Pizza was great, getting parking is a joke here though.
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February 2024 by Raven Nightsbane
We ordered at 3:15 pm, the confirmation email said 29 minutes for delivery. At 4:10 pm I went out to check the mail and found out pizzas sitting on the porch, stone cold. We were in the front room the whole time with our pets, if anyone would have knocked we would have known. Terrible service. I understand why this place has such low ratings.
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February 2024 by Sonya Rodgers
If I could give zero stars I would. We are long tome customers who will never be ordering again. Driver could not locate the address and dud not communicate in English. Called to cancel the order and the guy was rude and hung up on me. Never again!!!!!
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February 2024 by raymond espino
Quality
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January 2024 by Josh
Worst customer service ever. Ordered a pizza at 4 o'clock to have delivered at 6:00. Pizza didn't arrive until 6:50. When I called and asked about it they refused to make any accommodations for being so late. Won't order from them again, and I will tell everyone to avoid it based solely on the "customer service" that I received. Kiddos were starving.
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October 2023 by Berni Buhler
Their pizza has honestly become worse.Multiple visits, and it tastes like cardboard.
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August 2023 by A Person
This location absolutely nailed it when it came to customer service today! I ordered two pizzas, one of the pizzas I requested no onions. When the pizzas arrived everything was cooked to my request (well done) and the amount of cheese I requested was spot on. However, on one of the pizzas there was onions. I cannot stand onions buuuut, I am absolutely not the type to return food items, berate the workers, or demand some kind of compensation for an honest mistake. I resolved myself to just enjoy the pizza with the onions. As it was cooked perfectly, and I could just pick the onions off.This would be not what happened though! Not even five minutes after my order arrived, there was another very nice delivery driver with what looked to be another pizza in his hands! I opened the door, kind of confused, and told him they already delivered the pizza and it was good! He then tells me they were made aware one of the pizzas was delivered with onions and no onions were requested. The thing is: I did not make this request! Someone at the store noticed the mistake and proactively solved it. Since the delivery driver showed up without a transaction being made, I was unable to even tip the poor guy since I hardly ever carry cash. The delivery man explains that he wasn't expecting a tip anyways and they were just fixing an issue.I promised the delivery driver the next time he delivered at my house I will give him the best tip I am able. I am a single dad though so I can't give him the five hundred bucks he deserves lol. I wasn't able to get the managers name that noticed the error with my order but, I am pretty sure that the delivery driver was Greg. I hope that I have that right! Even before this situation, Greg was always so kind and happy. He has such a positive energy about him and he is always so kind to my boys when they answer the door while i am working. This man deserves ALL THE RAISES. If there is a store somewhere, LET THE MAN KEEP IT FOREVER lol.I wanted to leave this review as a sincere thank you to everyone there.Thanks guys! (please ignore my terrible typing errors and what not. I am not the best at writing thoughts to words.)
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July 2023 by Nolan Long
I wish I remembered his name. I know he is a delivery driver and he has red hair. I go in to pick up an order. He is tagging boxes, getting stuff ready, making boxes I wait for him to finish ask if he can help me and he says no let me find someone else for you. Goes outside to his papa johns delivery vehicle comes back inside and ignores me when I tell him my order is right there comes back out and says again let me find you someone. Again I say my order is right there. Still no help!!!!.
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May 2023 by nate meredith
Normally I have good service when I show up to the facility. The one time I place a delivery order they tell me 40 minutes on the phone, which is normal. One hour goes by so I call to check on my order, all the options except for the one are unavailable, so I try them all until I find one that doesn't immediately end the call and finally puts me in contact with a customer representative, finally get someone on the phone, and then I get told, " oh, your order will be there in 30 minutes". Terrible service, I will not be ordering from here for a while!!
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May 2023 by Taylor C
Ordered online and my order was canceled without being notified. When I called to ask why I was told they canceled my whole order because they were out of the cheese for the stuffed crust. When I asked if they could reinstate the order and just make it without the stuffed crust they told me it would take two hours. I said that would be fine and the person on the phone angrily said "OK good luck!" And hung up on me. Very unprofessional.
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May 2023 by Dietrich Albares
Cancelled order, made no effort to contact. When we called them they stated it was due to them being out of stuffed crust. Asked if we could have the order placed without it, got told "Good luck" and they hung up on us. Totally unacceptable
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April 2023 by Nicholas Barnett
The pizza is good, but they ignore the instructions every time
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April 2023 by Adriana Caro
Horrible experience with this location. Called several times with no answer and took over an hour to deliver. Once I got ahold of the store they were unprofessional and rude. Do not recommend this location.
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March 2023 by Johnny Barco
They do pizzas like they don't care, just look at where they put the sausage. 1 of them who makes the pizza was very moody as well!
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February 2023 by Ryan Winn
Ordered delivery online paid the delivery fee and drivers tip and after about a hour it just switched the order to takeout after we refreshed the screen so we called and they couldn't explain why it was switched but offered to refund our delivery tip which means it at least showed that in the system but wouldn't deliver so we went to pick it up and it was sitting on a shelf for over a hour with the top box open so I asked to either have it comped or remade and they said it would be 40 min so we decided to pick up pizza from somewhere else(insert punctuation)
