"The employees are very kind and friendly to guests and the store is clean. It's a great place to bring kids and their great with elderly, giving them a senior discount and helping them with finding a seat. They always bring out meals instead of making people sit at the counter. I love it there."
"I love this location. It's close to my home and always clean. The employees are always polite and helpful. The play area is clean and kept up. I come here a couple times a month. I have never had a problem with waiting long for my order. I bring my kids to play on rainy and snowy cold days and the workers bring in small complimentary cones for the kids which is nice since I don't want to get them a huge cone or shake but I want to get them a treat. An employee usually comes in once during our meal to make sure we are satisfied and need anything. Just remember, this is not a 5 star expensive restaurant and sometimes the workers get an influx of customers and they are busy. As far as the bad reviews on ice cream, I gone here many times in the last 4 yrs and have not noticed any odd flavors with their ice cream. Great little place to stop and let the kids play."
"I keep giving them the benefit of the doubt the last prob 4 times I have been there my orders have been completely screwed up from my shakes not being mixed to having the completely wrong stuff in them. Today was the last call for me, they gave me my shakes and one of them had butterfinger as a topping so I sent it back (my son hates butterfinger) and told the girl that another one was messed up then what seemed to be a manager came over and assured me they were correct and gave them back to me very rudely. I will not be back again WORST SERVICE EVER!!!"
"We visited this location on 8/3/2016 at around 7:30.m. This is the first time we have visited this place. We interacted with three employees one of them being the manager. I cannot believe the terrible attitude and lack of customer service we encountered. Not even an ounce of common decency was shown to our family. The shakes we ordered were pretty much just vanilla ice cream with very sparse bits of the flavors we ordered. Very disappointed. "
"The kids there good off and messed up mine and my daughters order after making us wait 25 min for fries. That is the only thing they got right. Below is my "gyro" i waited for "