Young Volkswagen is a premier automotive dealership that is dedicated to providing its customers with an exceptional experience. The team of highly trained professionals at Young Volkswagen is always ready to assist customers with any of their automotive needs, whether it's purchasing a new or used vehicle, scheduling a service appointment, or finding the right auto parts. Customers have consistently praised the excellent customer service they have received at Young Volkswagen. One customer had an urgent need for a part and was able to get it delivered in just 2 days, thanks to the help of Megan. Another customer, who purchased a new Atlas, worked with Ibo and was extremely pleased with his personable, professional, and respectful approach, which allowed them to negotiate a great deal. Ibrahim, another sales representative, also received high praise for his extensive knowledge of the Golf R and for making the test-drive and purchase process smooth and efficient. Customers have also noted that the sales staff is friendly and that the dealership is willing to go the extra mile to get the exact car they want, even if it means sourcing it from another state. While the service department can sometimes take a few hours for routine maintenance like oil changes, customers have appreciated the attention to detail and the quality of the work performed. The service staff is also commended for their willingness to answer all questions and provide food and drinks while customers wait. Overall, Young Volkswagen has consistently delivered an outstanding customer experience, earning the trust and loyalty of its clients.
I had an excellent experience getting a part I needed ordered! There was some urgency, I needed the part asap and Megan was able to help me get my part in 2 days! Fantastic customer service!
September 2024
Just bought a new Atlas and couldn’t be happier! My husband and I worked with Ibo and were extremely pleased. He was very personable, professional, and respectful and at the end of the day we were able to negotiate a great deal. Would definitely work with him again!
August 2024
Very friendly and willing to work with you. They listened to our likes and dislikes and found a great car for our needs.