May 2019 by Julian S.
If you like your pizza stuck to the underside of the box lid (twice) get Marco's! If you like your pizza not delivered at all because: A) they're out of pizza dough (I'm not kidding), B) they didn't get your order, or C) they just plain forgot that it was sitting on the shelf waiting for a driver, get Marco's. If you want the wrong pizza delivered, get Marco's. These are all things that have happened to me in just the past 6 months. Enjoy!
May 2019 by Ginger L.
We had this DoorDashed to the house. It was surprisingly good. The crust is wonderful and the overall pizza is very good. I had the white pizza and added grilled chicken. Yum! The cheese sticks a fabulous. Big puffy bread cheesy and garlicy. Mmmmmm
April 2019 by Danielle Galloway
I don't understand how I can literally write step-by-step directions to my house for them and 4/5 times they call telling me they can't find me! Today I was called and he had the address to a different delivery and didn't even have my address! I'm so tired of getting cold pizza! Then, half the drivers are rude to me as if it's my fault! The time before this order, they didn't show up for 1.5 hours and, while he apologized and said it was the restaurant's fault, my family had to eat cold, crappy pizza! Never again will I order from this store! I'll go to the one in West Point by my mom's before I waste my time with this store again!
April 2019 by Jordan
Pizza quality is great! It’s much better then most pizza places around here. I will say that my order was messed up pretty bad. They forgot to put pepperonis on my pizza... Luckily the manager who was on shift handled the situation perfectly. She made me a fresh new pizza and even threw in a brownie for the wait.
April 2019 by Shaun Prinster
The pizza quality varies for us. One day it's great, there next day the crust is a little rubbery--and we always get the same thing. If you sign up for their email promotions you'll get a survey to fill out about your visit and they give you points that you can redeem for free for. If you complete that survey you get free cheesy bread at your next visit (5.99 value). The cheesy bread is great, so if you don't take advantage of that you're missing out. Honestly, we probably wouldn't go here as much if it weren't for the free bread and the fact that it's close to us.
April 2019 by Lucia Castello
Very friendly staff, greeted as you entered the pizzeria, could have been more personable. Pizza is delish!! Dough is very good. Nice job
April 2019 by Russ Tanner
Pizza is good. Service is horrible. Small delivery radius. Three times there was a 1+ hour long lead time for pick up and once you get there after waiting the allotted time they hadn't even started the order. At least once the order picked up was wrong. I am not one for writing negative reviews but the straw that broke the camels was trying to place an order on a Friday night at 5:30. The store was closed because they didn't have ingredients. We will no longer be ordering pizza from Marco's. Best of luck to them in the future.
April 2019 by Joseph Taylor
10/10 all day. Tastes like the one guy from pinnochio is shoveling whatever that donkey crack was up my nose, ounce after ounce, destroying lives, my body and my stomach because I'm lactose intolerant, but that wouldn't be the authentic Marco's way. Also the general manager Sarah did an amazing job.
April 2019 by Melissa Chidester
This was first visit to a Marco's Pizza. I was hoping for more, but was a little disappointed. I ordered my food and my pizza came out wrong, but no big deal. They were great and fixed it rather quick. They forgot to give me my salad and I had to ask for it. The lady up front seemed like a manager of some sort and was trying really hard, but sadly it seemed like she needed to go home. You could tell she was tired and had a hard day. The salad was my biggest disappointment and that's what I really wanted. They promoted fresh made croutons, fresh shaved parmesan, romaine lettuce, chicken, and Caesar dressing. The dressing is not a good dressing and that really makes our breaks a salad. It didn't taste like a classic Caesar dressing to me. The croutons were horrible even though they looked amazing. The cheese bread was not the greatest either. I as told they have lots of cheese, but I found it was actually lacking and kind of dry. The pizza was decent. I loved the 2 types of bacon together and the pineapple, but the crust was not the greatest as it was also dry. It was better than your average $5 pizza.
April 2019 by M. Doyle Giles
1st timers. Thought the pizza was outstanding. The staff was super friendly. Restaurant was very clean. Would recommend to all.
March 2019 by Navajo H.
We are so sad that Marco's will no longer be our weekly ritual. It's amazing how quickly this place went down hill. We have ordered delivery from Marco's 1-2 times a week consistently since they opened. We obviously love their pizza but starting a few months ago their service and quality of the pizza went down the toilet. Here are some of the highlights: Delivery driver pulling his car up on our lawn. Delivery driver handing me the pizza sideways causing all of the toppings to slide off. Delivery driver inviting himself into our house while I signed for the pizza. 90% of the time there is at least one topping left off of the pizza. We used to love how they piled the toppings on but now we just laugh when we open the box. Tonight we had 2 slices with nothing but cheese on them. It will be interesting to see how much longer this location stays in business. We've given this place a lot of "second" chances before calling it quits and writing this review. We have called a few times to talk to Brianna the manager but she blames everything on new employees still being trained. I guess putting meat, cheese and vegetables onto a flat piece of dough, warming it up and bringing it to someone's house way is harder than it looks. What happened to you Marco's??
March 2019 by James H.
Update 3/25/2019. An absolute clown show. Ordered online an hour and a half ago. Way beyond delivery time. Still can't even get them on the phone to inquire on the status of my order.
March 2019 by Curt W.
2 hrs now. No delivery. Called to see what's up.. sat on hold for 30 mins.... no one even answered.
March 2019 by Boom P.
Bloody bs. Got here at 530. It's now 6:20. I'm . What I'm mad at is the fact that some employee that's not working strolls in buys her pizza sits for 5 mins. Then asks can she make her own pizza she suits up then goes to the back and makes her pizza. Still finished before me while I'm waiting.. Understaffed place. These kids are just roaming around with their heads off trying their best. And that phone is constantly just ringing and ringing. You need a phone/counter/order prep for delivery person, a bigger oven the productivity for demand in your pizza is needed! The wait was crazy!!! Couldn't believe it. Pizza is great but stirred away cause of the slowness and the fact that the off employee still beat mine. She even altered her order. Smh.
February 2019 by Rick C.
I ordered pizza (delivery) nearly 3 hours ago, restaurant is only 1.21 miles from my house. Spoke to manager, executive manager, and another employee. Pizza still not delivered. Many promises offered, future discounts offered. Over 3 hours later, pizza still not delivered. At what point are the promises and offers falling on deaf ears. The last employee said I will personally deliver your pizza, nothing, zip, nada, zero, empty promises. I will be contacting Marco's corporate. No excuses, no reason for failure to deliver. Order #453 submitted prior to 4:50 PM on Friday 02/22/2019 as of 8:00 PM still not delivered. TOTALLY UNACCEPTABLE! Lifetime supply of pizza? Only if you can deliver on time. UPDATE: James and Sarah (supervisor and manager) personally delivered our pizza, albeit late they were apologetic and did not charge is for our order. It seems their delivery driver disappeared with our order, not sure where the driver went but I hope he or she was just hungry, ate our pizza, and took a nap. Thanks for doing your best to earn our future business!
February 2019 by kiara wall
Great high quality food!!
February 2019 by Alyssa M.
Ordered and was told 15 to 20 minutes. Sat in store for an hour and asked how the order was coming along. 5 more minutes was the answer. An hour and a half later, had to check up on them again, just to see our order waiting their for 20 minutes. No manager to speak to, and nobody had any idea when the general manager would be in. Get home and it is cold!!!!! DEFINITELY ZERO STARS FOR THESE GUYS. NEED NEW MANAGEMENT ASAP AND NEED TO MAKE SURE A MANAGER IS ON SITE FOR COSTUMERS TO TALK TO
February 2019 by Anthony T.
Spent $6.99 for for 10pcs of chicken and got crumbs pretty much. Rip off. Showed this to the staffed and they just shrugged their shoulders.
February 2019 by Armando P.
Visited friends in Layton and was craving some local pizza. Marco's delivered on that craving - it delicious and authentic. Great job, guys, keep it going!!
January 2019 by Matthew Norman
Never again! Lol. Service is a train wreck. I kept being told it will be five minutes, then another 5 minutes, and again... I started to see a pattern but I had no idea how bad it was going to get.
January 2019 by Cassandra Smith
I'm not sure if its the teenagers who run this place or the lack of training but this is uncalled for. I have been here 5 times total and the 5th time was my last. The customer serice here is bad and why cant these employees ever get my order correct. They messed up on my order several times. Even the manager knew my face because they messed up so many times. The last time they messed up the cashier tried to correct it with using his dirty cash held hands. He didnt even wash
January 2019 by Matthew N.
Never again! Lol. Service is a train wreck. I kept being told it will be five minutes, then another 5 minutes, and again... I started to see a pattern but I had no idea how bad it was going to get. 60 minutes later and I'm still waiting for my order to be completed. I ordered three pizzas and they kept misplacing the third pizza. Leaving the other two chilling around other larger and smaller orders coming and going. I waited for an hour just because I must like punishing myself. Another customer told me it's usually like this on a Friday night. I expect them to be busy, that's why I arrived 10 minutes after they told me the order would be ready. They finally finished the third M.I.A. Pizza. But the two other pizzas were room temperature by the time they handed them to me. I went home and reheated the two, they tasted okay. Definitely not worth the time I lost. I think the experience soured me on the taste of the pizza itself. This is my first and last time here. I suggest supporting David's Pizza in Kaysville. It's delivery and carry out only but they have it together.
January 2019 by Savannah Aiderzada
Had Marco’s for the first time last night. SO good! Fast delivery. Delivery driver was great and funny. Tasted delicious. The crust on the pepperoni had Parmesan and other spices- best crust ever!
January 2019 by Bryan Archuleta
This was and still could be not only a great place to work but quick delivery service as well as customer service if their wasn't so much socializing amongst the crew and new GM of the store. Their is definitely favorites that she is picking as well as other things. It sad to see this store go from #1 on sales and service to #3 within a couple weeks.if it wasnt so many of her friends maybe the customers would feel more important. Unfortunately they are all close friends and know that nothing bad will happen. Miss Ally
July 2018 by Nikki H.
The pizza is usually pretty good, though we have had a few off nights with it. But I don't think we'll ever order delivery from them again after multiple occasions of the driver not being able to give us change. I'm not talking about breaking a 100, I just mean a few dollars. Tonight we called to confirm the driver would be able to make change (our total was $28 something and we had two 20s, so again, not a huge amount!). They reassured us he'd have change but when he came to deliver, he only had $1.50 in QUARTERS. Seriously? So he called his store and instead of them making this right, they wanted him to take the pizzas back with him to get change. We told him to forget it. It really is pretty good Pizza for a chain, but we'll be doing carry out if we decide to order in the future.
July 2018 by Nick B.
We love this pizza. We decided to try it out and it is our new favorite place by far. The pizza is good quality. Not greasy. Great cheeses bread as well. Marco's is our new go to place for pizza.
June 2018 by Craig C.
This is more if a take out pizza place, but do have tables to eat in. The crust was much better than some the quick pizza places around. We ate in and got our 'garden' pizza in 11 minutes. It was very good.
April 2018 by David E.
5 star ratting is for their thin square cut pizza. The "Old world pepperoni" is fantastic. The cheese needs to be doubled. The sauce is great! Much better than the Hut or Dominoes.
April 2018 by Tate T.
I've ordered pizza from Marco's 3 times now and have loved every order. There was a mistake that happened with the online orders on April 1st in that you could make orders but the Marco's pizza was actually closed. This was a bummer but Cody made it right for me on a later purchase with no troubles at all. Thanks Cody, you are the best!
March 2018 by Nick S.
It took me awhile to come here because of these previous reviews initially but thankfully I checked Google reviews who is a lot more accurate! I really don't get why people are so bent on this place. I love pizza and it all comes down to the quality. This place nails it and honestly their service is pretty on point too.