March 2019 by David Yorty
I chose Key Bank partly for their signup bonus. That, and the fact that the people who work at this location were great, earns them 2 stars. But Key Bank as an organization is mostly a bad experience, especially if you do online banking, as their website barely functions. Incidentally, I had also used the Taxact site for a long time and had no problems until this year, when apparently they partnered with Key Bank and use the same login system. This caused me to have endless problems with their website as well, and when I saw the Key Bank logo on their login page I realized why. So, be aware of this if you choose to use the services of either Key Bank or (now) Taxact.
