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May 2023 by Susheel Chanda
Amazing customer service from everyone there with the best prices in the area. 100 percent recommended.
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April 2023 by Jordan Ryan
The over all atmosphere of this place is great. I do maintenance work on the parking lot every few years. It's a good day at work any day I'm working on the property of Highland Self Storage. I wish I had a storage unit in this complex. There is also a really good place for sushi across the street (to the east and slightly north)
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June 2021 by Zach J
Security Cameras + Secured Perimeter = Safe Storage. Manager at the location is nice. Facility is clean. Lots of lights around the property to keep it bright during the evening. Recommended.
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June 2021 by Silver Investors
A safe place to keep my items.
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October 2020 by Diana Oliver
It is excess able easy to store your stuff and reasonable prices!
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July 2020 by Shane Callahan
If their prices were a little more competitive with other places I would have gave him a five
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September 2019 by Matt T
Great experience getting a unit and setting everything up. I was signed up and ready to go within minutes. Shelby at the front desk was friendly and helpful. They even have nice locks you can buy. My unit was clean and swept out, also the driveways are paved nicely and well maintained. Thank you!
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August 2019 by Matt Tanner
Great experience getting a unit and setting everything up. I was signed up and ready to go within minutes. Shelby at the front desk was friendly and helpful. They even have nice locks you can buy. My unit was clean and swept out, also the driveways are paved nicely and well maintained. Thank you! 🔒💯ðŸ†ðŸ“¦
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April 2019 by Robert Benson
Owners are good to rent from
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June 2018 by Louisa P
Don't store your stuff here. I was told that if I didn't use the full month. That I would be reimburse for the days I did not use the storage. They lied about emailing me a receipt they lied about mailing a paper receipt. The gate randomly brakes so you can't get to your belongings which they don't care too much about. Thank you for stealing money from me great customer service.
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April 2018 by Randy Greaves
Friendly and helpful staff. Prices used to be better than other storage places in this area, but have had 2 price increases in the last year now.
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April 2018 by Jason Gray
These guys are great! Facility is always clean and upkept well. Good security. Highly recommend Highland Storage!
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February 2018 by Heather Weeks
They sold our storage unit after we tried contacting them several times. They called and gave me a 15 minute window to pay. This is after only 2 months of non payment. Completely unwilling to work with us for some reason. Would not recommend. Edit: You sent six notices via mail? I received one letter exactly one day before the auction was scheduled. I called the same day that I got it, after you guys had closed, and left a voicemail saying I could come in the morning and pay the full 180. I got a voicemail the next day at 10:15, saying that I had 15 minutes to come in and pay or it would be auctioned. Which left me no time to prepare whatsoever to get that money. You guys also sold it for $35, when I was told by somebody at the front desk that you had to put up an ad for $75, thus meeting that you missed out on a lot of money by not letting me pay and keep my stuff that is invaluable to me. It included a lot of my late mother's items that I will never be able to get back, pictures I will never be able to get back, extremely important documents that should've been returned to me right away since whoever bought them has no use for them, and like I said I had no time to come in and pay before the auction when you guys should have called me at 9 AM instead of 10:15. Jacob's mother also specifically said that if the storage unit was to be auctioned or we could not pay to contact her and she would take care of it. And the front desk said that they would do that. Just very disappointed and I won't be able to get any of that memorabilia back. So we will come in in person, and get copies of all the notices that you sent to us, and have a lawyer look at it.
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October 2017 by David Smith
Our family has been with Highland Self Storage for nearly two years now. Shortly after we moved into our unit, we needed a second one. About the same time, a remodeling of the office began. If memory serves me correctly, just before the completion of the office remodel, our rates went up. Respectfully, it was their rates and location that got us in. While we could have shopped around, or at least checked to see if they were still as competitive, we did not. They offer a clean, secure, well maintained facility with a friendly, yet professional staff.
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September 2017 by Daniel Sandberg
Since I have started renting it has been easy with Highland. Prices are better than others. 24/7 access. Although one day I tried really early and I couldn't get in using my code so maybe it was too cold or what, I don't know. Altogether pretty fair.
