-
August 2022 by Robert Hole
Erica, Samantha, Sam, Logan and Sarah are the BEST......
-
December 2021 by May Burk
Micah!! You were an Angel today and was so patient and kind. I apparently needed someone today to be there to hear me and listen and truly care about my situation and to help me understand what was needed from our call.You stepped up to the plate and were so amazing! Answering all my questions even if you needed to repeat something.You for sure will be getting a Christmas card today! And thank you to whoever it was that gave the okay to keep what you quoted me on our call.This location has been amazing more then once and today it came full circle!America First CU please understand that Micah did an amazing job and deserves recognition and all the gold stars in the world!
-
December 2021 by Evon Jonah
Great service
-
August 2021 by Patricia Jonah
Great service
-
April 2021 by Jade Allen
Fast efficient and clean.
-
March 2020 by Carlos Francisco Rivera
I’ve been a member for over 10 years. This branch has been super helpful and convenient due to hours, location, and the fact that it’s connected to a Walmart. I opened my son’s first account here. Every time I come with my son they offer a lollipop. I visited only Walmart as I didn’t have any business to do at this branch. My 3 year old son remembered he could get a lollipop and I encouraged him to ask. He asked politely and they responded awesomely and let him choose a lollipop. I’m glad I am a member.
-
May 2019 by amanda ontiveros
this branch doesn't even deserve one star. I started my loan at a branch downtown, they were closing at six so they sent me to this branch. Walked in with 27 minutes until they closed , and the manager Jason who didn't want to stay late to help me with my loan told me he was not willing to help me because of the time, and told me to come back another day. I definitely would not recommend wasting your time with this branch. They do not value their customers, this branch is bad business all the way around I would recommend MACU instead of this circus of a bank.
-
September 2018 by Morgan Mabry
Explain to me how you guys have it posted that your open till 7 and your closed at 6:21!!!!
-
May 2018 by Dawn R.
Had a problem with the attendant/ teller Kathy Xio Choa this location. She made me feel like I was committing fraud just trying to get a release off of their issued cashiers check that I deposited. Very unprofessional experience and this credit union sucks. She wouldn't pick up the phone and call the sister branch where the check was deposited. She had a very no care attitude about helping the customer. I did blast off at her at the end which is so not like me but her attitude was really irking me.
-
December 2017 by vijay saran
Fast response and supportive customer service
-
May 2017 by Sarah Shakir
Nise people
-
March 2017 by Brian J
Staff doesn't speak English. And so aggressive rushing you, you don't even get the reason or problem you want there for resolved so you have to call their 800 number and wait 45 additional minutes to be saved.
-
February 2017 by Peter Syvongsa
Went in today to open an account for my son waited 20 minutes one of the workers just looked at me without a word when I got up to leave that's when he said something wasn't much help today I been with this credit union for a long time but this location was really disappointing.
-
June 2016 by Alejandro Martinez
Even if they are a small office their service is great. Fast and friendly. Even if you have to do applications and stuff they are like "Ok it will take 30 minutes wait" but they call you right away. Great to go on saturdays which in other locations the wait can be as long as 3t minutes
-
January 2011 by Char J
What a pleasure it is to work with this credit union. I could NOT have asked for better service. I was closing on a loan and had to sign papers after work. I BARELY made it before they closed (which is, I know, a j*** thing to do), but I wasn't hassled or made to feel like I was inconveniencing anyone at all (no attitude from any of the employees, which is a nice change from what seems to be standard in the customer service field). I have had several loans here and I have my checking and savings account with America First.. I am one happy customer! I definitely recommend this institution.
