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March 2024 by James Steagall
Really sad that I have to do this. These guys were great to me in the beginning. Have taken several cars here. Russ was always knowledgeable and straight forward with me. Always had a great experience. Until now. I have paid to have headers installed. Only to have them installed incorrectly and left my car sounding horrible with a major exahust leak. Call them. They seemed willing to fix it. Only to be called back and told that I would have to pay for further parts and labor. On top of already paying more for the original install due to manifold hardware being broken in the first attempt. Charged 100 dollars for hardware kits only to find old hardware still installed on the car. I would stay on the safe side and go to a more reputable shop. Lost my business and respect.
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March 2024 by Andrés González
Excellent service and very good prices with excellent products
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March 2024 by Jennifer Hudson
I had a tire that was losing air and I stopped in to have it checked out. They were amazing and fixed it for me quickly and for free! I’m very grateful for their kindness, service, and help.
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March 2024 by Donnetta Mitchell
I needed to have my tires rotated and Russ told me I could come in right away. They took great care of the rotation and pointed out that I needed some realignment work on the back end of my car. The took care of that. And everything was done in about an hour. I just was so pleased! They were great to work with and I appreciate their attention to quality work and service.
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March 2024 by Taura Wright
The front desk clerk was very helpful, without pushing tires/repairs, but gave me quotes and information I needed.That said, the mechanic said we needed to replace our struts, ball bearings, etc before they could do the alignment (which was the whole reason we were there).The thing is, we'd already completed this work on our vehicle within the last year (I also told the clerk this).So basically, an hour was wasted, and nothing was worked on.
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March 2024 by Vickie Hamm
The people that are there are nice to there customers all the time.
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March 2024 by Rick Carrington
Elise was very helpful and knowledgeable of the issue I had. She was able to resolve my problem and I'm super greatful for her squeezing me in at the last hour of the day.Hats off to her!Thank You Elise! ?️
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March 2024 by Joshua Lynett
Very helpful and professional. They made replacing my tires simple and stress free.
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March 2024 by Alisha Robinson
Russ is 10 star Raul is charming kind funny and dedicated 10 star too!Looking for honest people and perfection this is your store!!!!
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March 2024 by Yuma Medina
Best costumer service, fair prices and A+ car services.
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March 2024 by Craig Smith
Service was fast and friendly as always. Early morning hours are always best for me and they can always squeeze me in for easy issues that arise.
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March 2024 by Elton Searcy
Great staff, quality work
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March 2024 by Ned Murphy
Russel was awesome and they were fast and helpful
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March 2024 by Paul Shipley
Russ at big o location in murray is the best at customer service and always knows who I am when I go in!! And he always fits me in quickly!!
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February 2024 by M P
I had a great experience with Russ, getting me a brand new set of tires and wheels for my truck, I even did a leveling kit. I was impressed that their prices were better than a local off-road dealer.