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December 2023 by Jace Chan
I've been searching for a new carrier for a month. For the most part, I found that the pros and cons balance out, so what made the difference in my choice was the personnel. Lucindia was professional, personable and guided me to the perfect plan and perfect phone for my needs. Everybody wants a deal, and I felt that I got one, however it was because of the confidence instilled by a great Boost Representative. I'll be referring my friends & family.
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October 2023 by Juliet Mousavi
This location is very persistent in bad service. I went there and the lady who was there while I was doing my work paid attention to the workers who came and spoke Spanish and did not pay attention to my work at all. They do not know how to work in America
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September 2023 by Tiffany Herron
I spent 2 hours here, after spending over 4 hours on the phone with customer service, who after calling 4 times and spending hours waiting for a manager, I was told I'd have to go to the store, that they couldn't help me online, or over the phone.Though while online I was given a number to call for further assistance, I finally decided to drive the 106 miles to a Boost Mobile store, after being assured they could help me change my plan, at that store. Yet 2 hours later after the representative at the store, also called customer care for assistance, I still was not able to change my plan. And as of today a week later, they still have not been able to resolve my issue.
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September 2023 by Kent Stuart
I'm giving this store a 5 star, and that is because of Lucy. She went above and beyond to help me I would recommend this store because of her. Thanks again Lucy, Kent
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August 2023 by Denton Pace
Sales rep will tell you anything to make the sale and then you're stuck with boosts terrible service and even worse customer service. They took my phone number away and forced me to get a new one.
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August 2023 by Stacy Fife
Best custom service! Luci was very helpful.
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June 2023 by Latonya White
Lucianaas really helpful, I bought a phone for me, I loved it so much I came back 2 hours later and bought another phone for her for my son.
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April 2023 by Kris Liberto
They took their sweet time helping g my friend get a phone after his phone caught on fire.
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March 2023 by Tweaky Tidbits
Adriana was absolutely a breath of fresh air after the frustrating customer service I received after waiting for over an hour, on hold, on the phone. Granted there is still issues with the service, due to something being down with Boost, in general, but she was more than helpful, and I'm glad she works there! I have to come right back in to the store tomorrow & know I will get the right assistance and customer service with her working!
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March 2023 by Anthony Stringer
Nice store! Adriana it's awesome.
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February 2023 by jerzy czerkun
Excellent customer service I really appreciate Your patience and help. thank you very much
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December 2022 by Now What
Adrianna was very helpful, knowledgeable, friendly, and quick. While porting my number over from another carrier, several other customers came into the store for help. Adrianna was the only worker and showed excellent professionalism, superior problem solving skills, and the ability to multitask while under lots of pressure. I'm very happy with the service and care she provided. You're the best Adrianna.
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December 2022 by Karla Perozo
Every time I need a new phone I go to this place! They have the best prices and Adriana is always kind and friendly
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December 2022 by Arafat Djobo
The service in this location was awesome. Lucy was the best. She helped me solve the issues trying to switch a carrier. Thanks
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June 2022 by Carrie O'Brien
Hours were just updated a week ago yet are wrong. I showed up when they were supposed to be open. At 9:15 they were still closed. TOTALLY UNRELIABLE! So frustrating! Customers rely on your honest business hours. Now my husband is without a phone and can't miss more work to see if you might decide to be open!!!