October 2019 by Larry Fayne
Paulette is definitely the best! She gave me a great promo for galaxy a10e
September 2019 by Jerry Shimer
Wonderful assistance will use this store always!!!
August 2019 by Hurt Falaniko
Always help me when in need with great customer service.
July 2019 by VIRGEN CEDENO
Always the best deals, great service with friendly staff
April 2019 by Justin Gibson
This store is truly garbage. I've had the unfortunate experience of having to try and use this store several times and the customer service was atrocious. The first time I went in was when I was looking to switch to boost and the guy was in there with several of his friends taking about his sexual exploits from the night before in Spanish. I was in there with my daughter who was 13 at the time I guess because we look white he thought we wouldn't understand if they were talking in Spanish news flash. I may look like my white dad but my mother is Mexican and my daughter and I are both fluent Spanish speakers. We left immediately. I called later to complain turns out he was the manager at the time. The second time I went in by myself this time and he lied so bad about the phone I was looking to buy and it's capabilities. Luckily I had already done my research so I knew what he was saying wasn't legit. Today I came in to try and pay my bill Google says there open 10am to 3pm Sundays the sign in the door says the same. I got here at 10:45am and waited until 11:30am no one has shown up. Don't waste your time here there are dozens more boost stores in the valley I have been to that have much friendly and knowledgeable staff that actually Maintain proper professionalism and are opened the hours listed as advertised!
April 2019 by shiloh fullmer
I came to the store during supposed open hours and am still waiting for someone to get here to pay my bill. This is ridiculous!
April 2019 by Anne R.
Evolution Wireless (Boost) is awesome! I recommend the store on 7th East just north of 2100 South, ask for Angie (super smart and service oriented) makes everything seem easy! Loads of plans to fit every family's needs. Before you buy do yourself a HUGE favor and check them out!!
January 2019 by Randy Gerber
Great service there
October 2018 by Mitch McClam
No other place to go ** TOP NOTCH
September 2018 by Jeff Schmidt
Thank you Alex! Great customer service like always & great deals! Thank you Boost mobile for having Alex on the job!
August 2018 by Lou Clough
Luis castro is one of the best customer service reps that i have seen at any locations. He is the reason we stay with Boost
June 2018 by sandi Williams
I love Boost Mobile. Decent prices on phones and very good customer service.
April 2018 by camille speaker
Best service for the price. For 5 lines I was paying close to 300 a month. Haven't had any problem with the service and the bill is consistently the same. Can't beat that. I highly recommend it. And I have traveled on the west coast and always had service .
October 2017 by Larry Webster
There is a guy that works at your store in Murray Utah by the name luisea that is the smartest man i have ever seen that knows so much about phones. He is polite and very knowledgeable. You should give the man a raise. He is at store #1 on 6657 S State in Murray.
July 2017 by Shaila Lawson
The guys here were great! I told them what I needed in a phone and that's exactly what I got!
June 2017 by Nate Somsen
OVERVIEW - 4.0
Came here to upgrade my wife's phone, being as the older one had cracked, and she was due for an upgrade.
LOCATION - 4
This location is along State Street, but so easy to miss if you're not careful. Kind of misleading with their sign along the building facing the street, when in reality it is located inside a strip mall.
PRICE - 4
We paid a reasonable price for a brand new phone (iPhone 6s) I think the current newest model available is the iPhone 7. My wife's phone is set up on a plan for to call internationally for ten bucks a month on top the current billing, which isn't bad, but I think she's grandfathered into that plan...
PRODUCT/SERVICE - 3
I have a bit of a complaint in this category. It took a while to setup the plan, which I understand, but in the end the poor guy set up my wife with a whole new phone number, and she had two active lines her "old" number and "new" number. We called and addressed concern, he said he'd have it fixed, 24 hours still the same issue, it was only after calling in again a different employee was able to remotely fix it.
POINTERS/PERKS - 4
Come in when the building is vacant, if there are other customers, it'll take forever. Especially if the customer is social. (which was our unfortunate case). The employees typically look out for their customer's best interest.
EMPLOYEES - 5
The guy that setup my wife's phone was rather polite. A plus was he is bilingual. I just felt that he didn't know entirely what he was doing. That being said, granted now days some phones seem to be so complex, that I don't know if I'd be able to do better.
October 2016 by Terrylee Smith Pixley
Wow! I walked into this store, already having a phone but wanting an upgrade. I told the salesman that I wanted a specific phone, only because my brother, a computer programmer sent me in to purchase this specific type as it would be able to perform they way I needed a phone to be used. I was directed to a 'much better phone', ironically for $300.00 more than the one that I was looking at. I then asked if this other phone would be able to have enough memory to hold all my photo's, video's, programs I'd already paid for in addition to the social media ones that were installed on my current phone. I was assured that if I bought a memory card, I could choose the amount of memory I wanted or needed in order to do that. Needless to say, he was a salesman in the truest sense.
I'd only had the phone less than 30 days when it began to not work properly. When I returned to the store where I'd bought it, I was then told that they don't give refunds, nor do they apply a credit towards another phone. They only recourse I had was to send my phone into the company that made it, for repair. So I packaged up the phone and sent it away. The salesman was more that anxious to sell me a phone to use as a loaner, knowing this was my only means of communication and that I relied on my phone as I'm disabled.
When I tried to use this 'used loaner' phone, it didn't even work! I tried making a call, it would connect, and after 10 or so seconds, it would disconnect me! It was a no frills phone, so I didn't have any way to connect to my email, take pictures, access my old text messages, ect. I was furious by the time my old phone arrived back to me 3 weeks later.
My phone came back to me without anything on it. All my contacts, texts, pictures and video not to mention many applications I'd already paid for and downloaded. They hadn't even warned me this would happen and it caused me great expense, time and patients to even half-way correct.
I wasn't even an hour away from the Boost Mobile store when it became apparent to me that the phone was still broken, so I returned to the store and demanded to be credited or given back the money for that piece of LG junk I was sold. I was again told this wasn't policy.
I finally ended up going to a different Boost Mobile supported store. There they at least were able to assist me in getting my missing articles put back on my phone.
Problem still remains, the salesman told me if I purchased a memory card, it would hold that much memory. Wrong! The phone had a maximum memory of 8G internal and 12 External memory, no matter how big of storage card I bought. I've been prompted to download updates, even the ones that make this junk phone work, but due to absolutely no memory, my phone doesn't work. The place that sold me the phone are liars, the company that made the phone can't even fix it.
I'd never shop here again!
October 2015 by Jim R.
Very good service! They will take care of you with any problems! I hate calling boost so i just go down to the store and they take care of your phone.
September 2015 by Michele B.
After a 3 week nightmare of trying to get the phone and plan I wanted from the mobile phone company I was with, I walked into Evolution and was able to get a great deal on exactly the phone I wanted and a really great plan for half the price I was paying. Luis went out of his way to get me the best deal possible, not to hard sell something I didn't need, like so many other companies. He was quickly able to take care of everything with switching companies and keeping my phone number too.
August 2011 by Dee W.
held out on getting a new phone for a long time could not have had a better experience buying from these guys owner Randy is a straight shooter, answered all my questions and got me set up quickly most pre-paid phone stores do little in the way of post purchase customer service I had a hardware issue shortly after I got my phone, and they cleared it up today w/ no hesitation if you don't like cell phone contracts, highly recommend dealing w/ this company (also known as Boost Wireless)