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March 2024 by Russ Wright
I went there at 10:15 on a Friday night STARVING only to be met with “hey we’re closed early because we have dirty dishes.. do you have a to-go order?”“Um no, but google says you’re open until 11:00pm”“Alright, I’m never coming back here.. screw chipotle”
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March 2024 by Metehan Ozten (Met.)
Tired of waiting after placing my order for pickup. One star.Edit: Ok revising to 4 stars they've gotten
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March 2024 by Danielle Reese
This is my go to chipotle stop, but unfortunately I don't think i will be coming back to this location. I ordered a chicken bowl and the server forgot to add chicken in it. I gladly return back for them to make this right. But only for them to just tell me they cannot remake my bowl order or get a chicken inside a container for their mishap in the making of my order. They told me to pay for the side of chicken. Just for it to be a small container. Who ever they are hiring for these "mAnAgErS" are no help to resolve issues on site. Problem solving to provide good services is much needed for employee training here.
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March 2024 by Steve M
Sometimes I'll get my order exactly as I create it using their app (I'll set everything to have extra...but it doesn't always come out that way). Order is usually ready on time. For mobile orders you have to go off to the side. There's a tall rack of shelves meant for pickup - but I'm guessing they don't use them...due to thefts? I've had homeless walk up to me while I'm seated at my table asking for a ?. Speaking of tables: they're often dirty, as are the floors, speckled with beans, rice, other ingredients that have fallen / dropped from eaters mouths and hands. Disgusting. I've never seen any employees with a broom sweeping nor cleaning rags wiping off unclean tables. It's not much better in their outside dining area during summer, good luck finding a clean, clear spot. Lastly, their corn chips tend to have *way* too much salt, unless you like that sort of thing.
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February 2024 by Caelum Newell
Garbage location. Waited over 25 minutes for a door dash order. They have 4 people not doing a single thing while one person works on a mountain of door dash Uber eats and online orders.Absolutely terrible, skip any and all door dash orders here unless you want to wait 25+ minutes after expected pick up time. They had 4 employees watching one person work while they literally sat on their phones and twiddling their thumbs. No customer service, no expected wait time, no apologies. Just a terrible location and a terrible experience.
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February 2024 by Chad Penrod
Their pork carnitas were really good!
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January 2024 by Hyde N
Good food and service. Way more worth your money than Costa Vida. You actually get meat in your stuff here plus the corn salsa is the bomb!!
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January 2024 by Donna Warner
Food was good. Service was quick and friendly.
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January 2024 by mike degen
Great food, employees could be more
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January 2024 by A Kendrick
Great food! Healthy ingredients and good service. A little pricy but what place isn't these days. I love the burrito bowls.
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January 2024 by Matt Wales
Always 5 stars here. I'm a local!
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January 2024 by David G
Warning!! I should have left a review sooner to warn people of how horrible this location is but after tonight I felt obligated. Tonight‘s horrible experience was highlighted by them, being out of the most basic ingredients, most of which they didn’t tell me until I requested them on my burrito. No white rice, no steak options, no sour cream, no veggies , But worst of all was the lack of concern from the employees. The many times I have been to this location I am often faced with employees that seem very annoyed, inconvenienced, and bothered by the simple task of just doing their job. If you are so bothered by your job, then why are you working there? Why is chipotle keeping these horrible employees on staff? Very unkind, unwelcoming, unprofessional in mannerisms and appearances. And mind you this was two hours before they closed so there is no excuse for being out of all of those essential ingredients. The other horrible experiences I’ve had at this location are similar. Employees that don’t care messed up orders to the point of not trusting the mobile order system at this specific location because they’ve messed it up so many times I’m sick of it, I will never go to this location again and I recommend you don’t either. The Management is obviously asleep at the wheel or simply don’t care. Go to the location in Fort Union. They are lovely and always have the ingredients on the menu.
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December 2023 by Justin Delli
Was very very disappointed in this place. First time eating there and it was a waste of money. I had maybe 3 pieces of meat in the Carne Asada burrito. If I wanted all the rice beans and vegetables I would of got a vegetarian burrito. I won't ever go there again.
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December 2023 by Brooke Larsen
Homeless people laying eight outside the door ??
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December 2023 by Kendyl Hoskin
I ordered extra rice and I got this. If I’m paying 12$ I expect to have my bowl actually filled. It looks lake eaten. Don't come to this Chipotle. I saw them skimping on EVERYONES food when I picked mine up.Parking: Kinda hard to find parking...wasn't a fan but it's fine