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December 2023 by Julie Esplin
Pauline was the absolute best. My daughter was pretty nervous but Pauline had her calm and relaxed. She answered so many questions. It was more expensive then I had planned, but she was lovely.
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December 2023 by Cheryl Davis
Fun store, but soooo small inside. It's a bit claustrophobic, to be honest!
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July 2023 by Alishba Sheikh
Horrible don’t get your ear pierced here! I got mine done was hurting for two weeks and then the earring got buried inside of my ear. The lady who pierced them was on the phone the whole time!
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June 2023 by ian fore
This place is good, the one thing I would say to people shopping here is you truly get what you pay for, the things you can buy are cheap but they are usually just cheap perfume and other things. It might just be that I'm reviewing this place too harshly, my sister LOVES this place. But other than that the employees are very nice and go out of thier way to be so.
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May 2023 by Ashleigh Ghaffari
I had my one year old ears pierced here. It was stressful. If I could go back in time I’d go somewhere else. It was rushed. And to top it off one of her piercings isn’t centered. ?
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March 2023 by Shayfer Hoskins
I went into this Clair’s to buy a wallet, horrible custom service, lady slammed down my purchased item and asked me to repeat myself multiple times and refused to give my friend an employee discount. I got a refund after that and will not be returning until her behavior improves.
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December 2022 by T.Thanh Tam Nguyen
On december 2nd, at 4.03pm, me and my daughter went to Claire at fashion place to do ear piercing. But one side isn't even to the other side, which mean is not in the middle. About 10 days after, we went there again to fix it. A woman who had black hair and wore black glasses touched my daughter ears and said we need to come back again and fix it after 2 weeks, when the ear have healedToday, 26th of December, we went back and we were dissapointed about their attitude. The store's manager said we have to do it again, which mean we have to buy Ear Piercing Rapid Package ($85.95) like the last time. I dont understand because that's their fault. But why we have to pay that package again?She didn't know how to solve the problem. If she doesn't know what to do, how could she be a manager? She is unprofessional and she so means.Finally, we went to another Claires store in Walmart 54, they made a call by themself and fixed for us without any charge.
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December 2022 by Nicolee Egan
Got my my daughters ears pierced there and one of the piercings was to far back on the ear. We let the ear grow back to fix it later. When they pierced it again they pierced it to far forward. So her piercings are still crooked. Not happy at all.
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October 2022 by Michael Archibald
Had our little girl get her ears pierced here. They did an excellent job. They were thorough with the process of earring selection to making sure our 6 month old was ready for piercing.
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September 2022 by J. B.
I walked in, was the only customer in the store, both employees made eye contact with me, looked away, never said a word to me and allowed me to walk out. Horrible customer service. Do better lousy employees!!
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September 2022 by Camila Rodriguez
Love this store best service!! Got my ear pierced and the girls there are amazing
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August 2022 by Jay M.
Got to admit I had a great experience at this store location at Fashion Place Mall I was happy with Lexi she has great customer service she was the one that pierced my daughter ears left really happy.
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May 2022 by Trecia Bolinder
I took my two little girls in to get their ears pierced and Kylee, who I believe is the manager, was amazing!! No tears, so fast, and truly amazing!! I would recommend anyone to go to not only this store but to her!!
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May 2022 by Ezralea Robbins
Lex and Aliana were so awesome and patient with my little girl that got scared during her ear piercing. They both worked with her for a hour to help over come her fear of piecing her ears. Talking, making friends, pinkie promises and building trust so she would feel comfortable. I was so impressed with both for their help and kindness.
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May 2022 by April Warner
Busy little store on a Saturday evening. Workers were really nice and pointed out deals I didn't even notice so I was able to get both pairs of earrings I wanted.
