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March 2024 by Bennee
Awesome!
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February 2024 by rodney boudrero
Very helpful, just didn't have what I needed in store.
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January 2024 by Vanessa Gonzalez Churchill
I purchased a clearance sweater at this location, and when I got home I realized that they had overcharged me by $3.99 plus tax. When I called to get a refund over the phone, a gentleman informed me that it could only be done at the store. I just left the store, and no money was refunded. An old cranky lady tried to explain to me that I had paid less just because I had used my reward cash on it, she obviously doesn't know math. Another older lady said that she couldn't give me the money back because she couldn't know what the clearance discount was back then. Horrible experience, don't recommend this store.
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December 2023 by Catherine Lockwood
As I was shopping and grabbing my selections I expected someone to ask if I needed a fitting room. There appeared to be a young man engrossed with flirting with his coworker as they both worked around the same rack and table of sweaters in the women's department. Of the two associates in the same area as myself there was not customer assistance or interaction. As I made my way to the back of the store for the fitting room carrying the 5-6 selections of holiday party options; I was standing at the fitting room door frame as the same young lady approached walked in and out of the fitting room completely ignoring the customer standing there. As she walked away I addressed here with an "excuse me, can I please get a fitting room"? With what appeared to be distain from the associate she scrambled for keys and unlocked a door and said nothing. The fitting room reeked of a dirty diaper and they were filthy. I can only imagine what a magic eraser from Mr. Clean could do to the white baseboards, but that would require action and gumption which appears to be lacking.
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October 2023 by Andrew Ames
Don't sign up for an account. They sent you 3 emails a day and the unsubscribe button doesn't work. I tried to contact support to get unsubscribed. They told me the only way is to delete my account. This is shady at best and illegal at worst
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October 2023 by Olivia Cheeney
Love Express hate the service. I don't know why there is a need to throw attitude and a dirty smirk when asking for a fitting room. I honestly have inconvenienced myself from shopping close at Murray to driving downtown to City Creek because I always am made to feel like a burden. No hello, no acknowledgement, not even a quick I will be right with you. Just dirty looks and no service.Seems this store is on its lasts legs anyway.
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October 2023 by Vanessa Erekson
Jojo made my day!! What a pleasant surprise to have great customer service and a pleasant attitude. I had a quick transaction and made it seamless, thank you again!!
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September 2023 by Romana Smartt
Express at Fashion place needs a training in costumer service ! I was told that it will take almost a week to process an order in the store when it says you can pick up your items in the same day or next day . The employee had a major attitude. I will not be going to the store rather just buy on line !
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April 2023 by Jeremy Stout
I was not impressed by the store manager. It has been a minute since I have been to the store, but after my experience, I will not be going back.
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March 2023 by Natalie Blayden
Monica was so rude. Most of the staff is usually so friendly and helpful. She had so much attitude and started talking behind my back in Spanish when I left and laughing. She clearly does not know how to treat customers.
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March 2023 by Paul Cook
Great shopping experience! Everyone was helpful and friendly.
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March 2023 by jose caceres
It's kind of pricey but good stuff for guys. Sometimes you can find killer deals, and i like how their clothes fit
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February 2023 by Ana Patino
Older blonde lady probably in her 40s/50s was rude and ignored us completely when we asked for a fitting room even though we were standing at the fitting room and asked twice. She treated us as if we didn’t exist and literally rolled her eyes when we asked for help. Terrible customer service.
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February 2023 by Sadie Mott
C.K. Was an AWESOME help with everything! He helped us with everything we needed and did everything in his power. Best service!!
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December 2022 by Louie Hope
The manager, Monica is extremely RUDE. She is not cut out to work with people. She has an attitude and needs an adjustment or find a job where she doesn’t deal with the public.