-
March 2024 by K’s C.
A really bad shirt is what's in this photo, it's good quality but oh my god it had me punching my damn wall. U CANNOT be saying one size and expect it to fit a girl w DOUBLE D TITTIEScrazy how that works huh? Yeah do better buddy this was a horrible experience all I wanted was a cute white tank but soemhow it's not stretchy and built for an anorexic hoe.... Do better this some tard Shi Oml like can y'all offer boob sizes if u gonna make a tank this small. This built for a -A cup ong no dizzy cap ID GIVE NEGATIVE STARS IF I COULD
-
November 2023 by Sunny Sumni
Employees seemed to be trained on how to be rude and ignore customers questions. The whole time I was there I was glared at and felt unwelcome.
-
October 2023 by Gygysh Gad par
Horrible customer service.3th time I am going to return some items,this lady pretending a manager,not doing my returns and telling me that the sistem is down.When your system is down you can easily offer cash back to your customers just so you know,but she said no.Never going to shop there anymore.
-
September 2023 by Rachel Maser
I can't even remember the last time I've left a negative review anywhere because I don't.My daughter and I had the absolute worst experience at this store last night.Everything that all the other reviews on here explains our experience completely as well! It's seriously that bad and worse.Extremely rude employees that are unhelpful and definitely not trained in "customer service" whatsoever. Nobody is trained to actually problem-solve.It honestly feels like the policy here at this store is "ignore customers, if they ask for something make them feel stupid, and the customer is ALWAYS wrong."My daughter needed to try on some jeans so she had something to wear to school the next day (we drove 30 minutes just to come to this store!). The staff not only refused her access to the fitting room, they were rude and super weird about it. My 16 year old daughter was in tears because of how they spoke to her making her feel stupid for even asking.There was another person using the dressing time the whole time while they denied access to us.This policy is the worst! And if you're going to have a policy that dressing rooms close almost a half hour before the store does, then put up a sign AND have one of your (numerous unhelpful) employees go around to all the shoppers and kindly do a "last call" for dressing rooms. It's called effort and respect!This policy is lazy, rude, and definitely not customer oriented.There were other shoppers behind me in line complaining about the policy as well (I was the only one brave enough to speak up).If I were the owner/operator of this store I'd be ashamed. This is beyond a customer service problem...your employees treat customers like trash.
-
September 2023 by Barbara Romanov
Rude staff , and I wasn't able to get my full return amount with the email receipt, they complicate and say you need the paper as well even when I ordered online in first place, I lost $30 because of it and the staff was rude on top of everything , as much as I love the cute outfits I can find similar styles at other stores with better customer service....
-
September 2023 by Brittnie W
SAVE YOUR TIME and Never ever go to this store.“The manger” should never be a manger she is lacking all skills. I had a return that had been approved with customer service over the phone (she just basically had to take the item). I walked in and 3 workers were at the front desk and not one said a word to me for about 2-3 minutes and the girl finally said she would have to get her manger to do the return. 10 minutes later (she was going the bathroom and the store had been open for 15 minutes. I have two little kids with me) Carlene the manger comes and I said Finally and she comes back at me with if I’m going to say that to her then she doesn’t need to do the return. she obviously has other issues in her life that is reflecting in her work life, she was so rude and a horrible person for no reason other then having to do her job and not getting to spend all her time in the back. STAY FAR AWAY FROM THIS STORE, go to SOUTHTOWN that’s just down the road they are amazing.
-
July 2023 by Nathan Johnson
I can almost count that every time I come in having the workers seem irritated just by me shopping in the store. Not sure of her name but one of the girls in charge of the shift with dark hair always has an awful attitude. Came in at 2:45pm on 7/3.
-
April 2023 by Crystal Alba
Employees were not helping us when we asked questions. There was no one to assist with the dressing rooms and we saw people just going in and out as they pleased. When my friend and I went in together in one, one of us ran out to get another size and we continued trying items on. As we were 2 Employees came knocking yelling at us that only one could be in the dressing room.We let them know we would just change into our clothes and get out when 5 seconds later they sent another male employee to yell at us to get out. They should keep an eye on the dressing rooms instead of making us feel uncomfortable while getting dressed. Didn't feel like buying anything after that encounter. Will not be returning.
-
April 2023 by Barbara Jones Brown
I’ve been taking my teenage daughters to PacSun for years and was stunned at how rudely we were treated at this store today. We decided to go across the mall to Zumiez and spend our money there instead after being treated so rudely. We bought summer clothes and Converse here—everything we could have gotten at PacSun we got at Zumiez instead, and we had great customer service!
-
April 2023 by Bianca Bucafusca
"Regina George. How do I even begin to explain Regina George."
-
March 2023 by kitty paws
I’m all for women wearing what they want, but I don’t love going into a store and seeing the employees wearing sheer white bras with their nipple piercings sticking out.
-
October 2022 by A V
We were in the store almost 20 minutes before they closed and wanted to try on one pair of pants and they refused because they closed the fitting rooms early. Other people were trying to come in the store and they were sending them away 20+ minutes before closing too.
-
October 2022 by Kenzei Rose
The workers here and rude. I came to return a top with the receipt and tags attached. the girl told me i can’t get the full amount back , i can have $9 for the $29 shirt i bought the day before and the receipt was in her hand. she told me i can “ go to a different store if $9 isn’t enough” so i took it to a different location and they gave me the full amount just fine telling me they aren’t sure where shes getting $9 from.
-
August 2022 by Bryce Pullin
great service, highly recommend
-
August 2022 by Anastasia Vera
We were in the store almost 20 minutes before they closed and wanted to try on one pair of pants and they refused because they closed the fitting rooms early. Other people were trying to come in the store and they were sending them away 20+ minutes before closing too.
