July 2020 by Katie Peterson
Update! This review was for the Petco in Draper.Very clean with happy helpful employees, who know what they are talking about. Large variety of animals, pet food and supplies.
July 2020 by Katelyn Shoemaker
This is the best PetSmart in the valley. The staff are so friendly and helpful and my dog LOVES their doggie daycamp.
July 2020 by Theresa Brown
I love PetSmart! I started going there to get the green grass for my cat that he so loves, then it turned into regular visits for his favorite Sheba desserts! The staff is pleasant, kind and go out of their way to assist! I just love this place! Theresa Brown ? ??
July 2020 by LaDarrell Worf
My dogs love our outings to Pet Smart. Also, I'm happy that there is a location finally closer to my home.
July 2020 by Rita Rita
Always easy to find what I need and it is super clean. Always very helpful and friendly. Also im very happy they are back to normal hrs. They did not seem to be enforcing masks which I would have preferred. However its never busy when I go so its very easy to maintain distance.
June 2020 by Caroline Trujillo
Brianna was amazing to my pup today. she cares and was very friendly to my dog. Grooming was great! thank you??
June 2020 by Tazimin Forbush
Loved that they held the item I needed because it was the last one in stock. They had it under the register waiting for me. They also price matched for a better price than anywhere online which was awesome!
June 2020 by Tracy W.
Such a poor job of grooming, beard was cut crooked, nicked him so many times, red rash burns in 3 different locations, will never go back
June 2020 by Jerry S.
The curbside service that PetSmart offer is a great service but if you don't have the employees to implement it the right way and make you wait and then make you have to go pick out your own product because they are too lazy to go get it is a problem! Employee Sean was not helpful At all!!!
May 2020 by T K.
This particular locations grooming staff are awful. Four separate times , I've scheduled appointments here and there, for four different dogs on different dates and times throughout the last year, and every single time I get to the appointment they say they can not do the grooming appointment for them. First time I was 15 mins late to our appointment and they said nope can't do it. Second time scheduled a bath and brush for a golden doodle just a BATH , and they said my dog was too matted, couldn't do it. I said shave him then, that's fine and NOPE still couldn't take him because wasn't scheduled as a shave appointment. They do absolutely nothing to try to get your animal in for their appointment. You wait for the appointment only to finally get there and get turned away. Not sure how they make any money. Terrible!
May 2020 by Katy Chapman
Just did curbside pick up and it was fantastic. My order was ready in about 10 minutes, the employee that brought it out was wearing a mask and gloves and was very friendly. Plus, I ordered a dog neck cone and some bandage and they wrote me a sweet note on the receipt saying they wished my pet a speedy recovery.
May 2020 by Anna Bilic
Do NOT take your dog here for grooming!
May 2020 by Kenna Lybbert
Worst experience. I made an appointment for my dogs to get groomed two weeks in advance, they told me the time and then sent a reminder to my husbands phone reminding us of our appointment and what time. I show up at the time and they tell me I’m 30 min late and that they can’t take my dogs, I showed them that they sent a reminder for the time I showed up and they told me in was in their system for 30 minutes earlier. They told me they couldn’t groom my dogs, one of which is a husky and needs to be groomed for the summer, and said they didn’t have room. They did not care at all about the mess up. WORST PLACE.
May 2020 by Jordan L.
Horrible horrible and horrible. We had an appointment schedule two weeks in advance. Had a reminder email that said date and time. Show up and they said we were late. We showed them and they said their system said other wise and nothing they could do. Won't be going back there
March 2020 by Christie OSullivan
I had my first experience here with the Groomer. I Think his name was Tyler. My dog is small but not tiny. She is attached to me like glue and it is difficult for her to be handled by strangers. The Male groomer came out, talked and petted her to gain her confidence, then took her inside for a bath and a cut. He said she was a perfect Angel through the process. She came out with bows in her hair and full of pep. You could say -- she was all smiles. I will go back with confidence she will be well cared for.
March 2020 by Brandon Lance
It's always clean and the staff are nice. Their selection of fish isn't huge. There's also no saltwater. They price match stuff online which comes in very handy if you're impatient like I am.
March 2020 by matthew williams
One of the best pet stores I've ever been into there fish selection top notch they actually have water for their Turtles
March 2020 by Monica Marie Hohman
I love love taking my dog Benny to the groomer here! We love almost all the staff. My dog is picky about people but fell in love with the girls at this store. Benny recently had knee surgery and they were able to watch him to make sure he didn't jump or strain himself to much. Shout out to Tierza for always being awesome. We love you! The store itself is always clean I love to shop around.
March 2020 by Kristina Daugherty
The cashier wasn't too thrilled about helping me out. He kept yawning and kinda had a bad attitude. I get everyone has bad days but try not to push your energy to others. The store was fairly clean. Items were easy to find. I will probably be going to a different location.
February 2020 by Nat Fullmer
Great staff that care about animals, always cheerful, always happy to have a chat. I bought a bearded dragon for my son, and it's the healthiest reptile I've ever raised. Best PetSmart ever.
February 2020 by Meghan Klekas
Only take your golden retriever to Tyler B at this location. Took my dog there for the first time to get a cut a furminator and he did an amazing job- for the second time around the lady did a hack job. My Golden’s back end was completely buzzed as well as numerous other areas that were not groomed whatsoever. Seems like it was completely rushed just to close in time the second go around... not sure I will return unless Tyler is available
February 2020 by Susan Martinez
I have made numerous appointments and have had last minute cancellations as I get told they have staff issues or double booked but which is it? It is not professional. A one off is fine but multiple times? Really? Get your business in order. This is how you lose customers.
January 2020 by Destiny Martinez
Miranda B. in grooming is literally the BEST and cutest human to ever pamper my fur babies! I have two German Shepherds that adore her (almost as much as me), because she’s just that good! Always 1000% satisfied when I bring the beasts home. ?
January 2020 by Chelsea Hall
Miranda is not only an amazing groomer, but also an amazing woman. She’s professional, yet extremely friendly and SO good at her job. She’s compassionate and my dog absolutely loves her. Can’t recommend her enough!
January 2020 by Torii Lee
The staff here are extremely friendly and knowledgeable. I really enjoy living across the street from here and being able to come treat my furry friends to some treats or toys. They run adoption events here on some Saturdays if you’re looking to adopt a new family member. Their dog food and cat food selection is great! I enjoy looking at all the fishies,kitties, rodents and reptiles as I meander the store looking for more treats, toys, collars, for my fur babies because they will never have enough of any of those things. This store is always well maintained and clean. This is the best petsmart I’ve been to.
December 2019 by Jared Campbell
Conveniently located, clean store, super-friendly and helpful staff.
December 2019 by Vanessa Weis
Always great service. Our groomer is always so kind and does a great job
December 2019 by Jaleh Haghighat
The staff here is great. The prices are reasonable & they always do a good job grooming my dogs.
December 2019 by James McReynolds
Quickly found what I needed. Obviously pet friendly so me and my dog had a good time exploring the store!!!
December 2019 by Kami Triptow
The employees are awesome!