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November 2023 by Jayson Alexander
I ordered shoes online and went to pick them up right after. Staff was great and friendly. There is plenty of Vans merchandise in the store. Definitely will be back to look at the hats, T-shirts and more shoes. Sits inside the Fashion Place Mall.
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August 2023 by PianoForte6 7
The customer service itself was good until I got to the cashier. The blonde woman was so slow at checking us out, it was taking her like 20 minutes to check each person out.
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April 2023 by Caleb T.
I couldn't actually buy a van here, but they still offered me some shoes. Good enough
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April 2023 by Fruit Salad (Fruit)
one of the employees stunk up the store so bad, had to leave.
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February 2023 by Aislinn Erickson
The staff we're very helpful and I found the perfect shoes that I feel in love with instantly. Thank you Van's for making my new favorite pair of shoes!
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January 2023 by no filter girl
Paris appeared to not be happy to be at work this morning. Not very friendly and quite rude. Didn’t bother to say a greeting as I approached the cash register to be checked out. And then threw one of my items in a bag when I asked for a bigger bag. Good thing I wasn’t purchasing something fragile. I mean the day cant be that bad already…. They just opened this morning.
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December 2022 by Logan Whatcott
This is a great place. In fact, every Vans location in Utah has great people in it. Staff not only ask if they can help, but then they take it step further and ask if they can do a little extra (ie. call another store, save something online for you, check warehouse inventory, etc).Certainly made a fan of this guy, not just product quality, but these stores are training their people. Well done!
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December 2022 by Jenny M.
Dom was very helpful! He happily showed me everything I wanted to see. Great experience
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December 2022 by Shelby L.
Dom was very helpful! He happily showed me everything I wanted to see. Great experience
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December 2022 by no filter girl75
Paris appeared to not be happy to be at work this morning. Not very friendly and quite rude. Didn’t bother to say a greeting as I approached the cash register to be checked out. And then threw one of my items in a bag when I asked for a bigger bag. Good thing I wasn’t purchasing something fragile. I mean the day cant be that bad already…. They just opened this morning.
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October 2022 by Gene Nichols
This morning shortly after they opened I went in to purchase a pair of shoes for my son who wears a size 14. He was at school, they brought out several pairs to choose from, trying to get him to tell me what he wanted was taking forever I was lacking patience waiting on him. The staff was more than patient, I picked a pair, got half way out the shopping center and he finally responded wanting a different pair. I went back in they were super pleasant and exchanged them for me. I really appreciate the help I got the staff did an excellent job.
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September 2022 by Rachel Barton
Hunter was awesome and amazing! Definitely great at customer service, even when things were really busy.He was helping multiple guests all at the same time (once carrying 6 boxes and distributing). In the hour we were there, he got my son 5 pairs of shoes before he settled on 2 (kids are picky and worried about what others think). Hunter was calm and never showed any frustration. Some other associates were notably burnt out (could see it in their face and tone with customers).Docked a star because there was a sign that said free shirt with purchase of 2 shoes. Once I got to checkout they said the shirt had to be $25 or less. Don’t recall fine print so I put the shirt back. Hardly any shirts kids like are this price. Also it doesn’t appear to get you points on account when shopping in store. Points only go towards items and not discounts.
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June 2022 by Dopey Runner 18
Amazing customer service. I was helped by 4 people and all of them were great
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March 2022 by Arman R
Hunter and Gabriel where super helpful and,went above and beyond for a great customer experience!
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February 2022 by Pan
Super friendly and helpful staff. Great Vans store
