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January 2023 by Jordan A
This is honestly, without exaggeration, the worst banking experience in my entire life. I don’t even want to go into specifics and re-traumatize myself.
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November 2022 by Jordan Avery
This is honestly, without exaggeration, the worst banking experience in my entire life. I don’t even want to go into specifics and re-traumatize myself.
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October 2022 by Aisha Nasarallah
Terrible costumer service , rude Yoni the teller where like doing a favor when they do your transactions . Not frisky at all first and last time here .
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May 2022 by Steven Novelli
Worst bank ever , horrible training , they have zero idea what they are doing
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April 2022 by Tristan Burtoft
Be weary of Sally! Lots of one star reviews and I see why I went in to have my account closed they said they would do and withdrew all my funds and said we were good to go. I got a call a month later letting me know my account was overdrawn due to fee's I called back sally told me that she had told me I needed to call in and she would submit it but she wasnt sure it would be approved I said well would you guys let me know what the answer is and she said I will submit it and hung up. Yikes what a nightmare bank somewhere else high fee's bad customer support
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April 2022 by HASSAN Ali
They are unprofessional they shouldn’t have a job working for a bank they make the bank name look bad
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March 2022 by Emily Ferguson
My sister is going through breast cancer and chemo. She has had an account w It’s zions for 20 years. In 2014 they got mail returned and they never asked about an updated address, but kept charging $3 a month for sending her paper statements, then even though she has this monthly charge they charge her $5 a month for a dormant. How is it dormant if she is charged monthly?? Then when her balance goes below $1000 due to these monthly charges they had another $10 fee. Why isn’t she checking her account online? Cause she has to go into the bank to set that up. They make online banking as inconvenient as possible. When she finds out about their scam she requests a refund of all these fees and they will only refund three months. Some of these fees she has been charged for years. She’s told this is what she agreed to when she signed up 20 years ago. Please where can we go online to see what she agreed to? Not recommended to bank here.
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November 2021 by James Neider
Horrible customer service every time I call. Today the rep was rude right from the get go. So strange to be treated like this as a customer. My dealings with Zions are related to a non-profit that I support. I'd leave them if they were my personal banker. I hate to leave bad reviews, not like me, but these guys are so hard to work with.
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September 2021 by Wendy Allen
Very friendly here. Always very helpful.
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May 2021 by raef tahtamuni
The worst customer service ever horrible branch
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May 2021 by Maddy Miller
Drive thru listed as open till 6. Got here at 5:40 and they turned the lights off while I was waiting at the window. Nice.
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May 2021 by Peg Hulme McClanahan
This is not my normal branch but it is a convenient location so I thought I’d try it. I won’t be back. Employee was rude and dismissive in spite of the fact that I am a professional long time customer of zions and have a substantial amount of money deposited with them. In addition there were drive thru tellers just sitting and only one teller working so we had to wait in line. Slow service and the soda cups on the counter look unprofessional and an accident waiting to happen. I want to be loyal but I don’t feel motivated by this experience.
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February 2021 by Stacey Garcia
Great service, friendly staff and feel welcome.
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January 2021 by Chiro Omar
Terrible customer service. they have nonuser friendliness and charged me fees without notifying me. they then refused to refund them. the manager said he won't refund me any fees because "you are leaving anyways"
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January 2021 by Kirk Waterfall
This bank kept my drivers license and told me it was there I went to get it and now they’re telling me it’s not there these are the worst people in the world
