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January 2025 by Dallon Miller
Ryan gave me the wrong part number three times made my quick stop 5 hours longer than I needed it. It was a struggle to even get part numbers from him in the first place. Very disappointing this auto zone used to be better before there management switched up.
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October 2024 by Leo Farrell
Nice people
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May 2024 by Emily Wagner
Went in for a headlight bulb. The store manager, Kim, and his associate Jackson, were incredibly helpful. They went above and beyond. True professionals and excellent customer service!Edited to add: obviously returned to the Plain City location for auto parts because of awesome customer service in past experience. Dax was extremely helpful and courteous today! Appreciate this location and their willingness to help and go above and beyond for their customers!
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May 2024 by Jacob Nicholas
Wouldn't honor my 20 off
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March 2024 by Kionie Diarte
I wish I could give this place -stars, though I would give this location another try since it’s close to my house. I think they only hire the rejects that can’t work at other locations.
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October 2023 by Victoria Monson
My aunt and uncles car broke down cuz the battery the guy walked all the way over to kents to help us he got the car going and sold them a battery and was very nice
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August 2023 by Amber LARIOS
I was so impressed ! 4th of July! young manager but so nice they check engine light and tell you what's wrong! they rock. thank you!
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July 2023 by Wendie Hale
Workers spent more time outside looking at a truck that being inside to help me. The item I wanted was up high, so I had to drag a bucket over to stand on to reach it on my own. By the time I got up to the counter, one worker came back in, but was sweeping the floor by the front door. I had to ask him to please come help me check out. They didn't seem very dedicated to wanting to sell things or provide customer service the evening I was there.
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July 2023 by Clint Peterson
They had the part I needed, and the line to get helped moved along fairly quickly.
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June 2023 by Ben B
Great service from management and the employees. If they don't have it they find it for you. Also fantastic that they have loaner tools for just about every repair project you have.
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June 2023 by vanisha roybal
Always willing to help and make you smile. Great service.
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February 2023 by Craig Ball
Great place, friendly staff!
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January 2023 by Никсон Х
Polite staff. They checked the car. They printed out the errors and explained why.
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January 2023 by theron prout
The only thing that AutoZone never fails at, is to completely disappoint and reassure why it's the worst auto parts store in existence.
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January 2023 by Wendell Mickelsen
Great help and service in getting what I need for my vehicles. They give me price and quality options.
