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October 2023 by dave n.
Zero stars for a business with now phone number. Absolutely useless info available on the web
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April 2023 by Samantha Camara
If you work for a trailer hitch company at least know what your talking about and become more knowledgeable about your line of business otherwise your useless to your customers.
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March 2023 by G.Todd Winans
This is a direct complaint against the manager of the U-Haul Alaska laska! They told me they had a product that would work with my truck, it did not work with my truck! I took product back to the store in same or better condition, the very next day!!!! Alaska refused to refund my money! I no longer have the product! To my knowledge it is still at the U-Haul store! I even offered to wait for my refund until they sold the product again and Alaska still refuses to refund my money!!! This lack of kindness and horrible customer service has forever turned me away from ever using a U-Haul ever again! Just be kind!!!!!!
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February 2023 by deni moore
I will never do business here. I will tell all my family and my friends never to do business at U-Haul. I have bought a trailer hitch. They lied to me about what the product fit m. It didn’t fit. They told me it was a specific brand it wasn’t. I went to take it back. They would not refund my money. I talk to Alaska, laska. Very rude will never do business at U-Haul ever .I left my hitch at the store, and they still refuse to refund my money.
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February 2023 by Zach Newman
Had these guys add some electrical wiring for my trailer and they ended up messing up my running lights and caused a lot of extra work for a auto shop to correct the problem they created.
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December 2021 by Kaneakua Friel
I’ve used uhauls in many states for many years and it was a pleasant experience working with the workers at this uhaul location. Despite they charged me $18 for extra gas lol. That was my fault I forgot to fill it up. Will definitely use this location again soon
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October 2021 by Kevin Voisin
Horrible experience. They have you pick a time slot on the website, pay up front, and then you show up to find out that the time slot you selected was never available and it autofilled you into a random slot two weeks out. Such a joke and an embarrassingly bad business. I called multiple times to make sure everything was ready to go but could not ever get ahold of anyone at the store after waiting on hold for hours. After wasting my time and showing up at my selected time slot only to figure out I was randomly placed two weeks out they weren't even able to cancel my purchase. Needed manager approval or something and now I have to go through the hassle of disputing the charge with my credit card. I instead went to Rhino lining in Sandy. They picked up the phone immediately, amazing customer service, excellent product and service. Could not have had a better experience. Please don't waste your time with UHAUL. Rhino Lining is better in every way.
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September 2021 by Karen Vera
Good service
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August 2021 by Sefyroth Black
Friendly staff and good trucks. Hard to go wrong here.
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August 2021 by Tyler Barney
U-Haul was a beacon of hope when I had to move suddenly and desperately needed storage space. I got 2 lockers for half the expected price, along with much-needed boxes and supplies I needed at the last minute. The guys there were a big help for the occasion when my door entry code wouldn't work and they fixed the problem for me. They made the move very convenient for me at a time of great stress. Certainly an oasis in the desert!!!
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August 2021 by Matthew Brown
Set an appointment 3 weeks out for my vehicle to get its wiring harness installed. When I showed up they told me it couldn’t be done. No compensation or consideration. Terrible experienceWould not recommend
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August 2021 by Isidro Garcia
Great service
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July 2021 by Rondo Anderson
No problems at all, moved a car long distance with the trailer.
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July 2021 by Trevor Bagley
Waited 18 minutes on hold to ask about getting a trailer hitch installed.
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January 2021 by Marty M.
Great service! Cody greeted us as we returned our vehicle. Cody was very efficient , friendly and caring. We were very satisfied with the final outcome. Would we recommend this place? OF COURSE!!!
