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February 2024 by florica van wingerden
The guy didn't listen and gave me the wrong stuff.
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February 2024 by Talmage Morris
There are nails here and stuff, it's cool.
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January 2024 by Bird Matthews
Gary was awesome. Great service.
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December 2023 by F Nicole Flygare
Went here for ideas on my crafts. I was in here for maybe 5 minutes. I had at least 6 people ask if I needed help finding something. Plus I noticed that at least one employee was watching me at all times. I understand store security but I was so uncomfortable I had to leave. I was afraid to touch anything. Thanks for making me feel like a criminal even though I'm not.
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December 2023 by Jan Moulding
Good little store in the city. It's usually adequately staffed and stocked. They've got a stand out selection of heavy and household duty cleaning supplies, and odd-ball fixins for fixin'. You know it's a good if you like to just browse the hardware aisle.
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December 2023 by elizabeth hanna
They have almost everything I need 90% of the time saving me from having to go to Lowes!
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December 2023 by Ray G
The jacket is in stock at this store, I order it, ship to my residence, arrive the next day order states, then the tracking states a label has been printed in California, it will arrive the next day. Wait there’s more, now a label has been printed in Arkansas being shipped out of Arkansas hold on, the jacket is in stock at this store in Salt Lake City, why is it being shipped from Arkansas. Never again Ace, I will shop and purchase from your competitors.
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November 2023 by Vance Mellen
While fixing up Mom's house: was VERY impressed with service, expertise, kind suggestions (that would actually WORK) for my odd projects.Very fast in and out (MUCH faster than big box stores). More helpers per square foot than any hardware store I've been to. Has good plumbing supplies and every little odd and end u could ever imagine. More of a local feel.Helpers don't make u feel stupid for not knowing everything handyman. Checkout was FAST and friendly and helpful too. I've been to A LOT of these stores over the last 50 years and this joint may be the best or second best I've been to.CON: parking lot was very busy and crowded so go slow and park as soon as u turn in. Watch for peds.
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November 2023 by Kiley King
This is the place for your home needs. Just the employee customer ratio is phenomenal. Outstanding service and they treat you right. They take care of their customer. They don't wait for you to come find them Pretty much it's like home Depot, Lowe's together . But satisfying and I paid less than home Depot. Just like anywhere else check what they have first and then go
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October 2023 by Jaimee Hansen
They asked me to leave my purse up front. They insisted it was a backpack. Ive been here several times with the exact same purse and never had a problem. Do they ask everyone to leave their purse up front? Last time i was with my girl friends at a grocery store and that happened to them they put up a stink about it and their employees got lectured in front of us.After reading a few more reviews it does look like they allow others to carry much larger handbags and purses. I’ve never stolen anything but i imagine its a lot less suspicious to slip something into a handbag than it is to take off a small purse from my back and unzip it and put something in. This is discriminatory to assume that certain people are allowed to have handbags and other people are not just because its on my back?I’ve never been a thief but now I’m tempted to start even without any kind of bag.
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September 2023 by Barry Shutt
Made 3 trips today and each time received excellent customer service. These guts really know what's up when it comes to nuts and bolts. Sent me home each time with exactly what I needed. Me not knowing what I was doing resulted in making 3 trips but at the end of the day my project is finished and iam happy.
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September 2023 by Tommy Miner
Limited inventory, unhelpful staff, overpriced. Go to any other ace hardware or the smith’s marketplace across the street
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July 2023 by Alex Bates
I was struggling to find what I needed, an employee very quickly noticed and came to help. I explained that I needed the stuff to patch the holes in my wall, and the stuff to drill holes at my next place he told me where all the tools I would need would be, I then gave him a shard of the paint I need and he whipped up a sample size of the exact color!
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July 2023 by T.
I use to prefer to shop at ACE because of their values and business polices. However, this store has tarnished years of this reputation with in two trips. not only will no longer do business at this store, but due to the lack of actions and oversight from ACE Corp. on the brand partners this will include all other stores. This store has Values, Respect, Integrity or regards to Disabled people and Veterans. I am disabled and need an accommodation that was not unreasonable Deb the paint counter has been a main issue both times. The store manager Bob Hines allows his representatives to disrespect customers as well as continue to allow said rep to instigate issues further. This store and I am not sure about ACE as a whole has discriminatory policies in which most major retailers have been sued for and that police removed. (Not this Store) You are better off spending your money as a VET or Disabled person elsewhere. When I informed Bob Hines that I was disabled he said he did not care not to shop else where and not his store. I have not seen a business with such poor ethical standards or disregard for customers on this level in many years. How these two are still employed by Owner Julie Hurst I have no idea. KEEP UP THE GREAT WORK.!!!!!
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July 2023 by T. W.
I use to prefer to shop at ACE because of their values and business polices. However, this store has tarnished years of this reputation with in two trips. not only will no longer do business at this store, but due to the lack of actions and oversight from ACE Corp. on the brand partners this will include all other stores. This store has Values, Respect, Integrity or regards to Disabled people and Veterans. I am disabled and need an accommodation that was not unreasonable Deb the paint counter has been a main issue both times. The store manager Bob Hines allows his representatives to disrespect customers as well as continue to allow said rep to instigate issues further. This store and I am not sure about ACE as a whole has discriminatory policies in which most major retailers have been sued for and that police removed. (Not this Store) You are better off spending your money as a VET or Disabled person elsewhere. When I informed Bob Hines that I was disabled he said he did not care not to shop else where and not his store. I have not seen a business with such poor ethical standards or disregard for customers on this level in many years. How these two are still employed by Owner Julie Hurst I have no idea. KEEP UP THE GREAT WORK.!!!!!
