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April 2022 by Scott M.
Nice store in great location. I believe they are out of business. They say they moved to a new location, but that is an existing store in Cottonwood. Sorry to see them go.
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January 2022 by Roland Odeleye
Truly neighborly team here! I always feel welcome and I feel they look out for me. The store is literally 1/2 a mile from our home and the beauty of it is they remember me. I love shopping here because they find me the best deals! Thank you!!
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December 2021 by dave simpson
Convenient for the Holliday City crowd. Filled with a ton of necessary items for home repair projects.. I spent $5.37 on small nuts and screws to repair a leaky gutter that dripped on my wife's head..UT oh... Time for the local fix it shop..Many rewards for me thereafter and way cheaper than another perm at the hairdresser..
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December 2021 by Steve’s Wrestling and Stuff
Amazing service. Knowledgeable staff. Fantastic experience. Please support local and this shop has just about everything you need.
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December 2021 by April Stewart
George Sr. Yells at employees in front of customers. Including one small female that has severe PTSD and recently had a surgery which she is still recovering. She is also chronically ill with kidney failure. They are taking no measures to prevent covid.
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November 2021 by Chris James
Well after looking around the store for less than 5 minutes I was approached by an employee( not even dressed in proper ace hardware employee clothing) and was asked if he could help me find anything. I responded, no im just looking around but thank you. He then kept pressing the issue so I finally told him exactly what project I was working on and what I was generally looking for. That is when he cut me off and said "I don't listen to Crack heads" and walked away. I have no idea where the Crack head accusation came from and I take personal offense to it by the fact my father died from a Crack addiction. I strongly feel this employee should be fired for treating a customer this way.
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September 2021 by Alycia Spencer
Small tidy store, limited selection, helpful staff
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September 2021 by Leslie Hyde
I called this store to enquire about knife sharpening and was told by Junior he provided this service and would have the work done the next day. In brief, after three phone calls with Junior, three trips to the store and three promises of completion times, the knives were not done. I ended up taking the knives home un-sharpened. When I picked up the knives, two congenial and efficient employees, Ben and Gavi, were apologetic even though they had no part in the matter. Evidently, I am not the only customer disgruntled with Junior. I will not be doing business with this Ace location.
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September 2021 by Phil Hunt
Pretty pricey , great inventory lots of help two star fro how spendy it is over other hardware stores 5 star in service and inventory
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August 2021 by Cynthia S.
I'm sorry, but I'm laughing with my husband as I'm reading some of the negative reviews about this store. Like, how picky can people get going into a hardware store. It's not the Ritz! So here is my experience. This place is fantastic. The customer service is great. My kids love seeing the "cowboy" who always offers them a treat. I love the convenience of easy parking. I love the "small feel" and am shocked that they carry so much! I rarely go to Home Depot anymore because 1. The ease of this location. 2. How quickly I can get in and out. 3. The wonderful staff that is quick to help.
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August 2021 by Susan Williams
They have been very helpful with my needs!But I do miss the knife sharpener man who used to work for ace hardware!He did such a great job on cleaning, and sharpening up my yard tools for me!I really miss him!!Please get another person to replace him before winter comes, and I have to put them away for next spring!!I am a ace customer!Susan Williams. Downtown Susan brown!
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August 2021 by Rose Millwork
First I was greeted by these wonderful and happy young men (Nolan and Ben) at the Holladay location. I was helped by them only to find that they didn't have the item in stock. They went above and beyond and called down to their Cottonwood location to find the part I needed. I went down to that location and was greeted by another pair of great young men named Joe and Javi. They had the items ready at the front for me to purchase. Wonderful stores, would shop from them again! Thank You Javi, Ben, Nolan, and Joe!:)
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August 2021 by A Brown
The store is so hard to navigate rooms off to the side does not flow well. When asked where something was the directions only confused us also it was very hot in the store.
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July 2021 by Mikel Horton
This is the worst ace hardware. Super shady. They lie and are lazy! I am not one to write complaints but I have never been thrown around like this buying something. I had to call cooperate to get info after not receiving the Item for 2 weeks.. Then cooperate called the store and the store told them they would deliver it.. a week later still never got it so I showed up at the store and the store shows they delivered it.. but we never actually got it!! The employees there did not seem surprised at all by the issues I was having with this location.. DO NOT BUY ONLINE from this location..
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June 2021 by Chris Brussow
Great service, they have just about everything.Easy to get in and out.
