-
March 2024 by James Zobell
Don’t EVER go to this place. Whether it’s to sell or buy!! I went to see what they would give me for a camera with the case, lenses, etc. With zero damage may I add which is worth thousands of dollars and they offered me $40 lol. I asked how much they would sell it for if I agreed and they said $100. Bunch of scandalous liars worse then car salesman. Save yourself the time and energy. If you’re looking for a good laugh then I would definitely recommend this place.
-
February 2024 by Kristina Smith
Pawn something they low balled me. I never pawn anything but it was an emergency. Go back it’s on the shelf for way more than what was giving. I never had problems always call with respect but they seem like they don’t want to be at work. I know other people mess it up for people but some people are still nice in this world. They layaway plan helps a little bit very stick on how long they will hold. So I’m just paying to get my item back out
-
February 2024 by José García
CASH AMERICA CHARGES DOUBLE TAX. BE AWARE, LOOK AT YOUR RECEIPT. I caught the over charge on my receipt and only then the representative apologized for the "oversight".Cash America Pawn is a shady business with questionable practices that should give potential customers serious pause. I utilized their layaway service, agreeing to a six-month period to purchase merchandise. After totaling the cost, I paid upfront taxes before starting the layaway for six months. Despite confirming the date of a follow up payment keeping with the layaway over the phone, I was outrageously charged taxes again upon payment when I showed up, the receipt did not match the balance that should have been, so I caught this situation and asked about it to the agent. I t was so shady that I could not even believe it.. The manager explained that layaway payments must be made within 30 days, penalizing me with double taxation for being just two days late on the full amount. Astonishingly, they offered to waive this if I abandoned the layaway. This blatant exploitation is unacceptable. Imagine being charged double the tax on items totaling $1800 in layaway. This is robbery, plain and simple. Beware of their layaway policy, which results in being taxed twice on purchases. It's so ludicrous that I can hardly believe I'm writing such a review.
-
November 2023 by Natalie Brown
Awesome customer service
-
July 2023 by Ben Jord
They had a Canon DSLR camera on sale. It was completely broken. Didn't even turn on. The bigger ethnic guy with curly hair is very abrasive and would definitely rather argue with customers than make the sale. I checked out every pawn shop in a 15-mile radius looking for camera gear and this was the worst experience I had. I'll definitely go back to EZ pawn.
-
January 2023 by Kaylon Blackburn
No smile, no welcome. For a 45$ ring bought two weeks before at an antique store almost right around the corner the offer was 6$. Begged for 10$ and told if 50% of previous pawn loans were picked up then yes. Well most pawns were sale not loan. Leaving not a good day, good evening, happy holidays, merry Christmas. One last thing customer hard of hearing looked maybe let's say like "high" but what do people who can't here act like. Pretty sure we were both judged and profiled and not treated like any other customer. Merry Christmas! The only reason a two instead of a one the service was fast maybe just to get us the heck out. OK 1/2.
-
December 2022 by Brenda Lee
The staff is so amazing they are always so friendly and understand when you need help
-
October 2022 by Connor Kleinman
Braden recommended that I come here when looking for video equipment and it makes it a lot easier to find what I need!
-
September 2022 by Travis Creager
This company has treated me well. I’ve gone in there 6 times to buy. Very professional and respectful. Great sales and customer service. I’m coming back every time I need something.
-
July 2022 by jacob cosojay
Terrible customer service and lowballing worse than any other pawn shop
-
May 2022 by Kilani Morales
Worst place I've ever done business with, definitely would never recommend. They're very rude, I called them back after I left because I realized they lied and ripped me off for $150 worth of 8 grams of 14K gold. The worker told me I should've looked up the price of gold myself and hung up on me. Very bad business. Won't ever return here. They will rip you off and they do not care about you as a customer at all.
-
March 2022 by James Petty
These employees, Dave Hecter Kindred all haveCared make sure I don't loose my pawns and work with me as well I highly recommend them OkayPawn Stars eat your heart out! LOL
-
January 2022 by Jennifer Garza
They have the best stuff very nice people great shop ?
-
November 2021 by Drew Anderson
This store great it has good prices and friendly staff!
-
September 2021 by michaelpat jack
probably the worst pawn shop in the valley customer service is horrible . street hustlers have better customer service then this place
