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March 2024 by Tyler Mitchell
Rich and dawn both are very helpful and have amazing customer service supper patient and let me hit dozens of clubs and shafts to make sure I got the right club for me.
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March 2024 by nate bleak
Richard the PGA instructor was a real Richard if you know what I mean. Came in to swing some pre owned clubs and couldn’t find help for a while, “no one else in the store btw” finally asked a kid behind the counter who was very nice and helped me get a bay. Richard then asked me to get off. For what reason? I have no idea. People like Richard apparently don’t like to sell golf clubs smh.
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February 2024 by Brooks Bybee
Came in today and needed help with a replacement To a club that got damaged. The guy that helped me. I think his name was Matheus and he was awesome and it was. Super smooth going through the process with him. Great people that work here.
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December 2023 by Wes Bailie
I had a great experience today when I went in to pick up some golf balls I ordered online. John was super helpful and even gave me my military discount without me having to ask. Richard in the back replaced a putter grip for me and was able to save the leather grip that was on the club. I had been to a couple of other golf stores to have the leather grip taken off in hopes of saving it and no one else would even try saying that they didn't think they could do it Richard was able to it.I am definitely going to go back to the store for any more of my golf needs and will be telling my friends about my great experience.
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December 2023 by Codey Albretsen
Matias and Don spent a great deal of time and were really helpful to get me in the right iron shaft fit to my swing. They took the time and explained all the options and got right to work on getting my shafts setup quickly. Not only did Matias help with the shafts but advised on swing tips as we went.
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December 2023 by Devyn Ensign
John and his Staff do a great job - I work in the golf industry and have dealt with all the retail shops (PGA Superstore, Uinta, and here) a fair amount over the last 6 years, and hands down prefer Golf Galaxy. They consistently have better customer service, selection, attentiveness, and a friendlier staff.
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December 2023 by pewp Face
Tricked into paying for a custom fitting. Mattias i believe was his name didnt seem to give a chit about my time or anything. Rushed thru fitting. Total waste of my money. Should have just went to pga superstore 1st instead of 2nd.
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August 2023 by Austin Lund
When I bought a brand new Utility Iron in June of this year, the sales guy said, "don't worry, if you don't like it, you can return it within 90 days." I walked into the store today, and was told that the store does not honor the 90 day return policy. The club I bought originally was the Taylormade Stealth UDI, a driving iron made for the 2023 season. The front desk guy tried to tell me that the new driving irons are stealth 2s and that I must have bought the iron used. I assured him he was wrong and presented him with the receipt. The manager still would not honor the 90 day return policy because I "hit the club."If PGA Superstore, and Uinta Golf offer a guaranteed full in store credit return, there is absolutely no reason to give this store your money. I will never set foot in this place again.
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July 2023 by wade wilson
Came in a hour before closing. Matias helped me find the driver and shaft for my swing awesome experience
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July 2023 by Mary R.
I went into the store and was completely ignored. The store wasn't busy either, just a couple of other customers. A group of about 6 were at the back store just shooting the breeze, some were customers, some were employees. I walked around the store several times and not one person asked if I needed help. I tried getting someone's attention and everyone seemed really busy doing absolutely nothing. I was ready to buy clubs, but I guess I didn't have the right "look" and ended up leaving. I have no idea how they stay in business.
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June 2023 by amanda ketay
Worst customer service!! It was almost a joke and me and my husband were betting on how long it would take them to help us. Went in for a golf bag and putter, asked the two men up at the front for help. I really just needed a few bags down. Both the men looked at me and responded, and then went right back to their conversation. After they were done with their convo, they went and did other things and not once looked over at us again. Finally Troy, who I believe was off the clock, came over and helped us!Long story short, if you plan on shopping for golf items, just head to Uinta or PGA!
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June 2023 by Tony M.
We had a golf bag we wanted and asked two store rep for help who were deep in conversation with each other. They agreed to help but continued the conversation with one another. Thank god troy came by to help. If you decide to go here look for him. Other two could care less about your needs and probably still talking to each other.
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June 2023 by Richard S.
Nobody working here could give a rats can about you being in here. I came into this store planning to drop some money on a few things I had been needed to buy and spent approx an hour in the store and not a single person approached me. They would speed walk by to look busy and ask everyone near by if they needed help but failed to even make eye contact with me as I would look up to see if anyone was even in my radius. I'm disappointed because I loved GG back home. I won't be going back to this one.
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April 2023 by Chad Phillips
Attention Shoppers!!For those of you that read the older reviews, I agree that the customer service was non-existent for awhile. However, I am pleased to say that they now have a great team of employees now. Matais is the man! If you have any questions or need any help, he’s the one to talk to. He will answer any or many(in my case) with a smile on his face without hesitation. Don is one of their new fitters and he definitely provided me with the best fitting experiences I have ever had! I have many physical disabilities that make getting the right equipment more difficult, but between those two guys they went above and beyond spending extra time with me to make sure that I got the best fit possible. Thanks guys!So golfers, give your local Golf Galaxy another chance now that they have great workers.
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April 2023 by Tyler Sorenson
Don’t listen to the negative reviews they are so so so wrong this place is amazing if you do go here ask for Troy long haired kid working on the beard super amazing guy! I haven’t golfed in years and I felt really stupid asking some questions and he was like “Don’t worry man it’s all good” then would tell me about the brand the metal the differences with graphite and steal seems he knows his stuff! And then some. I wanted a set kind of brand and besides the bag and putter and he showed me his favorites what once sells the best but he always made me feel like he cared about my game and I will 110% will be coming back…..side note don’t bring your 1 year old kid in with you all your kidwill do is play with the golf balls all around lol guy at the front was nice enough to give her one after I bought my set so cool and amazing people!
