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January 2024 by Adela Ladela
The best
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January 2024 by Fredy Garcia
Very bad experience apart from the fact that they don't know how to do their job well and get angry to get the job done. No good I don't recommend them the 2 times I went the same bad service ???
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January 2024 by Chris Fincutter
Told it would take ten to fifteen minutes. Spent over two hours still got nothing done. Ended up paying for half service just so I could leave.
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January 2024 by Kimberly Lawson
I love this location! They do a great job and always make me feel like a valued customer.
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January 2024 by Travis Wilson
Great service
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December 2023 by Graham Weis
Went to this Jiffy Lube approximately around May for an oil change, went to another Jiffy Lube located in Boise in October for another oil change. When visiting with the lead Tech in Boise they informed me that during my last oil change the incorrect oil was put in my car….. Seriously?!? Not the end of the world but I’m upset that this location did not use premium synthetic like I had requested and could have potentially caused harm to my motor. I will not consider or recommend visiting this location for future car needs.
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November 2023 by dreu damian
Told the tech I had a groupon when I arrived, he said we would take care of that at checkout. Ended up charging me anyway and said they didn't accept Groupon after service was done. Called manager and regional manager who were no help at all. Pisspoor service but the techs were cool.
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November 2023 by Colby
I needed plate renewal and emmissions. I checked their website before driving over, and I learned no apt required. I drove to the location, was there at 8:30 a.m. and was told their tech wasn't scheduled to come in until 11AM, so I went somewhere else.Regardless of what the website says, I recommend calling ahead.
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October 2023 by Randall Barron
I am overall very unhappy with my experience. I took my Honda CRV in to get an oil change on Friday. When driving that weekend, I began to hear a horrible, loud rattling sound coming from the front of my car. The mechanic forgot to screw the belly pan back on and it was bent, scraping on the ground as I was driving.After coming back in Monday morning and waiting almost 30 minutes for the mechanic to fix it (bend the belly pan back and replace the screws), I left my phone number for the manager to call me. 3 days later and I haven’t heard a peep.A Jiffy Lube shop should be able to handle a simple oil change on a Honda CRV and the manager clearly does not care about quality or customer experience. Steer clear from this location.
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October 2023 by Javier Herrera
I should’ve done my research before coming in to this Jiffy Lube in North Temple in Salt Lake. First off, let me tell you that I came in for a quick oil change, and it took them almost an hour and half just to change my oil. And the sad part about it is that there was only two cars in the shop, which were mine and some other guy that was waiting there more than I was. The second part that makes this experience so awful is the price! they charge me $140 for an oil change and after I took a coupon It was only $120. but here comes the good part! my car has never leaked oil but after visiting that shop my car has an oil leak! Like come on it’s $140 for an oil change and you still leave cars with leaks? I suggest that you just stop by at Big O tires and get your oil changed there, because at this, Jiffy Lube, you’re getting quality and time stolen from you!Service: Oil change
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October 2023 by Rebecca Rogers
I used to be able to trust the guys at North Temple. But today they screwed me over by giving me synthetic instead of conventional oil, and made me pay for their mistake. Thanks for blowing my grocery budget for the month. Now my kid and I have to starve.
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September 2023 by Sarah Suzanne
I was the only customer upon arrival and no one came in after me. Yet my oil change that I’ve had other locations perform in under 25 minutes was over an hour. Random people who did not work there were walking into the garage to chat up the employees working on my car which made it take so much longer and honestly made me feel uncomfortable because the people were cursing and seemed really sketchy, and I have had things stolen out of my car at other shops during oil changes. I wouldn’t have cared too much though if it wasn’t for how slow the employees and manager were. The manager had a really rude attitude when I politely asked how much longer it would take (I really was very kind, I don’t like conflict), and he was also very rude to the employees when I heard him berate them for the way they closed up the shop on Saturday. He said they “must have been in a huge hurry to leave”. Yeah, I would be too with the way you run this shop. Mismanaged places that keep their employees poorly motivated due to under appreciation, and over-worked due to poor time management is YOUR FAULT. I never fault employees of business when I have a bad experience. Clearly this manager is unkind, unprofessional and has no respect for anyone in the shop unless they’re his random sketchy friends that stop in to talk. I’ll never be back. I want my car serviced by people who don’t have me questioning if they’re going to treat my vehicle with care.Service: Oil change
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September 2023 by Ujjwal Adhikari
Went for a oil change early at 8. The employee said 30 min should be plenty for him to change the oil and rotate tires. I asked for a conventional oil which he said he doesn’t have access to so i just agreed to synthetic premium sth like that which can go 5k miles. 15 mins in, no signs of him working on my car. Went to him and asked not to rotate the tires just do the oil change. Took 55 mins, i was late for work so i went to the computer station myself and requested another employee to help me checkout. Went to work 5 miles far(didn’t hear a sound as i always have a loud music), returned home at 5 and was just about to drive to oregon felt something underneath the engine. Turns out he didn’t tightened the under cover of the engine so i had to drive again to the store. Another employee apologised and fixed it, this 1 star is for him. He also found out that the oil wasn’t put enough so he had to put an extra(nearly a gallon). The receipt from the morning says service checklist which included vacuum floors,tire pressure check which clearly wasn’t done but was marked completed(i was peaking my car all the time from the waiting area). I’m not going to this store ever again and I don’t think now that he put a premium oil in my car. Paid $115 for this service ?
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September 2023 by Renae L.
Awesome and quick service for emissions tests, service manager/tech were very nice. I will definitely be returning for future services! Thank you
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August 2023 by Ryan Hoogland
Took diff plug out and couldn't get it back in. Had to go down and fix myself. Took over an hour. Manager had bad attitude because they were supposed to close at 430 and it was almost 5pm. 3 vehicles in and out in other bay! Stay away from this one!
