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November 2022 by Tandie Nunez
This place is super fancy high prices but great quality products
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October 2022 by Tammy Fredrickson
Customer service is excellent & the location is convenient. Very satisfied with anything I purchase.
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August 2022 by Xochitl Ayala
I love this place so much makeup and the staff is always soo friendly and if you sign up you get a bday gift from them.
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May 2022 by Jerecho Reale
Didn't carry the product we wanted (despite online info) but sales people were friendly & helpful.
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February 2022 by Nefi Paiz
Gr8 company couldnt find our shipment but they were able to retrieve it for us. Will do business with again. Thank you!
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September 2021 by Cher Bailey
It is difficult to find good service anymore but I found it! The employees at Valley Fair Mall were excellent on Sunday when I was there. Very friendly, personable and helpful.
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August 2021 by Jim M.
Their curbside pick up has one spot and the sign is tipped over. I wanted that due to an injury the makes it difficult to walk. When I get in the store they have the pickup in the very back! I know that is to get you to buy more, but all it did for me is make me not want to come back. Now I know why it has been so long since I had been there. On a positive note, I did get a good price on the pants I purchased.
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June 2021 by Irma Hodzic
I walked in today (06/11/2021) in the afternoon and young girl working issued me my birthday gift with no problem or fuss. I didn’t catch her name but she dark hair and was the only one working. I didn’t feel pressured to buy anything which was nice, all I needed was my yearly gift. I chose LANEIGE because this store didn’t have NARS gift set that I originally wanted. That’s okay, I still appreciate free birthday gift, it’s nice of Sephora to offer that!The store wasn’t busy today and I might be back to shop here next time I need something. The atmosphere seems relaxed and friendly. This store is just the right size where you don’t get overwhelmed with too many choices and too many people. Thank you.
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June 2021 by Stephanie Valdez
The rudest employees I've ever encountered. Twice this week I've attempted to shop this location and been treated poorly both times.
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June 2021 by Stephanie V
The rudest employees I've ever encountered. Twice this week I've attempted to shop this location and been treated poorly both times.
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May 2021 by Thelma Arcos
There was a young girl, probably Hispanic, super super nice and kind. The other employees and the location itself it’s one star. Never going back.
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April 2021 by S Anna Frost (SA Frost)
The sales representative was very nice in helping me find what I needed!
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April 2021 by S Anna Frost
The sales representative was very nice in helping me find what I needed!
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April 2021 by Debra V.
So I have been a JCP customer for quite some time and have really liked (not loved) their products, however I am done, I will never shop there again. I had heard they are in financial trouble and I can see why....they are dishonest! My husband needed a pair of Dockers so we went there so we would not spend a lot of money for something he would probably not wear often. The 2 kids at the checkout asked if we wanted to charge them (on our JCP account) and if so we could save some money. It was actually a pretty good savings. The pants were only $28 to begin with but it would bring them down to $15. Sure of course, so they looked up my card information. Didn't look at the receipt (my bad!) he tried them on at home and threw everything away, The bill comes and we were charged $40. Someone had put a charity item on our tab. Grrrrr. Didn't have the receipt so couldn't prove it. Paid it, shredded my card and DONE!!!! Never again!! Wish I could give them zero stars!
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February 2021 by Emily H.
One of my least favorite Sephora location. The store is inside JC Penny. When I went there around noon time, no one was willing to help. Most of the other Sephoras I went to were welcoming and ask if we needed help, but not this location. They were standing around and walking away when we get close them. Kinda understandable since its covid, but at least ask if we need help. When I went to buy something, they didn't even give me a bag after purchasing an item. They just gave me the item and said here's the receipt. When I walked out, a lady was staring at me like I was a theift. O__O Luckily my hands were free to carry it. Wished they can give better customer service.
