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January 2024 by chad willoughby
Jordan Hardy was wonderful. Friendly and very knowledgeable. I wish that every employee at T-Mobile was as professional and kind as Jordan and helpful. I had a wonderful time only because Jordan Hardy was there to help me. Thank you Jordan. Your the best.A rock star.
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January 2024 by Diane Bingham
Had T-Mobile for almost 10 years businesses and personal lines. Worst ever! Five guys standing around, I’m the only customer in the entire store, refused to help with our business account. Treated me with condescending attitudes while laughing at me especially the man in charge. Horrible!!!! Cannot wait to find a company who cares about keeping customers!
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January 2024 by Scotty Sanderson
Love this location. The gentlemen there are always helpful and friendly. Gave me a great deal and were very helpful and patient explaining all the details to me.
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January 2024 by Alex Maturin-DiDomizio
Tanner and another gentleman helped me out, and they were professional, knowledgeable, and friendly. Have been here several times and I never have issues. Check this location out.
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November 2023 by Aimee Johnson
Stopped here on Wednesday, Nov 15th after walking out from the T-Mobile franchise in Fashion Place mall and I am so glad I did! I was helped right from the start and had all my questions answered. Jordan was so kind, funny, and is great at the job! I highly recommend going here for any and all mobile needs!
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November 2023 by Daoud
This location was amazing. Jordan was very knowledgeable, courteous, and helpful. I happily recommend this location for any and all issues and inconveniences!
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November 2023 by Bryan Conner
Incredibly slow service, then got skipped in favor of newcomers, extending our wait. We ended up leaving.
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September 2023 by Greg Waddoups
Kaitlyn B is amazing! Helpful and patient for people like me who need a lot of explaining about how things work. Made sure I knew about the extra features that were included in my plan that I wasn’t utilizing.I highly recommend her if you need help.
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September 2023 by Alan Peterson
Jordan is awesome, very helpful and knowledgeable! He helped my daughter and I, and was very pleasant to work with.
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September 2023 by IVAN REZA
Thank you Jordan at this location! Awesome service! You did awesome! 10/10 !
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August 2023 by Emily Reyes
My boyfriend and I went to the corporate office of T mobile last week so that he can get set up with a new plan and exchange his old iPhone for a new one. The first question he got, "Where is your passport from?" When he replied with Egypt, the "Mobile expert" immediately said that he couldn't help him.Today my boyfriend went to the location closest to our house and right away another Mobile expert, Kaitlyn B was able to set him up no problem with a plan and an iPhone 14 Pro Max with his SSN card, passport, and visa. Other staff from T Mobile locations seemed so dazed and would stumble when my boyfriend would show his foreign passport and would not put in the effort to help him. I was very happy to see him when he picked me up from work today relieved that he got his new phone. Honestly, I thought at best they would only give him a SIM card since the feedback we got is that it would be impossible for anyone who wasn't a U.S. citizen to get a phone through T Mobile. I was prepared to tell him today it was okay and we would research it and get him a phone through another company. So thank you Kaitlyn B for being so kind and welcoming and helping him out. We appreciate you!
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July 2023 by Renee Rauscher
I came in to get screan saver for our phones. Nik was so helpful; we up graded to Samsung Ultras. And our monthly bill is less. Wow, great job Nik! Ty
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June 2023 by Tyler Erskine
The customer service at this location was amazing, Nik & lily were stunning and were able to help me with everything in store. Very friendly and helpful. I will definitely be coming back for more great conversation and any phone needs.
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June 2023 by Alyson Brighton
Nick was absolutely above and beyond !!He so wonderful!He spent hours with me trying to hook me up to Mint mobile!!Give him a promotion and a raise!Thank u Alyson Brighton feel free to call me He also helped my son!!!
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April 2023 by Chelsea Ann
Don’t trust what this store says to you . They will tell you anything to make a sale and lie to you . Make sure you do your research first before you let these people mess with your bill . They will tell you anything to make a sale until your bill goes up hundreds of dollars a month
