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November 2023 by Becky Soper
Betty was our consultant and was very knowledgeable about the differences in the mattresses. She answered all our questions and helped us select the best mattress for us. A+
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October 2023 by Futz
I recently had the pleasure of visiting Mattress Firm, where my fiancé and I received exceptional assistance from Bill. From the moment we walked through the door, Bill's friendly and welcoming demeanor immediately put us at ease.Bill's knowledge and expertise in the world of mattresses were truly impressive. He took the time to understand our needs, preferences, and budget, ensuring that we found the perfect mattress for our specific requirements. His attention to detail and ability to identify the ideal mattress for both of us was remarkable.What stood out the most about Bill was his genuine care for our comfort and satisfaction. He patiently guided us through various options, explaining the features and benefits of each one. He provided valuable insights and answered all our questions with a great deal of patience and clarity. Bill's professionalism and expertise were evident throughout the entire process, making our decision-making so much easier.Moreover, Bill's creativity and problem-solving skills truly impressed us. He went above and beyond to accommodate our specific needs, suggesting innovative solutions and ensuring that we were completely satisfied with our purchase. His dedication to customer satisfaction was truly commendable.Thanks to Bill's guidance, we found the perfect mattress that exceeded our expectations. Our sleeping experience has improved significantly, and we wake up feeling refreshed and rejuvenated every morning. We couldn't be happier with our choice, and it is all thanks to Bill's exceptional assistance.If you are in search of a new mattress and a delightful shopping experience, I highly recommend visiting Mattress Firm and asking for Bill. His friendly nature, extensive knowledge, and ability to find the perfect mattress for your needs make him an invaluable asset to the store. Thank you, Bill, for making our mattress shopping experience truly enjoyable and for helping us find the mattress of our dreams!
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October 2023 by Nesha Christian
Going in the store I already knew the size & price pointed I wanted. Bill was friendly and helpful to narrow it down to two mattresses.I tried out the one he recommended and purchased that one. It was a fast, pleasant, painless experience. Thanks Bill
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August 2023 by clifton palmer
My wife and I met Bill and gave him the tall task of helping us find 2 twin xl mattresses one soft and one firm that was to our liking and that were near the same height. He was able to help track us down these 2 different beds. We are excited to sleep on them.
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August 2023 by LeeAnne Whitaker
The friendliness you feel as you walk into Mattress Firm makes you relax and know you're going to find what you need and want. The display is perfect and you can quickly see and choose what will be right for you. I highly recommend a visit.
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August 2023 by Richard Brandi
We got our mattress at the South Jordan, UT location and it was a great experience. Michael helped us and he was great. We wanted a fairly cheap mattress and he never pushed us to get anything that was out of our price range. Sure friendly and got us a great deal. We saved about $650!!!
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August 2023 by Becky Thorne
The customer service here is amazing. Mike is very informative and helpful. I never felt pushed or pressured. He helped me find the best mattress for my situation and needs. Great place to work with!
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August 2023 by Lorraine Zahn
Michelle was so wonderful helping us buy a mattress and very knowledgeable of the different types and really helped us pick the perfect one for us. She even went out of her way working on her day off to help us finalize the purchase and get it in our new home on time!
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July 2023 by Krisi McWil
We had hands down the best experience we’ve ever had buying multiple mattresses through mattress firm! Our sleep expert, Michael was so kind and very welcoming to us throughout the entire purchasing experience. He was very professional and was able to answer every single question we had. He definitely deserves a raise! Thank you Michael for being so great and helpful. And thank you mattress firm for have great products for a great price!
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July 2023 by Monica Poucher
Michael was so helpful and fun to talk too. He had great customer services and was not pushy. Michael expertise in the product made our purchase much easier.
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July 2023 by Suzanne Caruso
My husband and I haven’t bought a mattress in like 20 years. Bill was very knowledgeable and asked a bunch of questions to help us find a good mattress that we both would like. Very helpful and didn’t feel pressured. Also very reasonably priced.
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July 2023 by Ms Blade
Easy to purchase, loved the in person service. Quick delivery and easy to assemble. Seems like great quality and my daughter is super happy with her frame.
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July 2023 by Shauna Richards
Bill helped me and he was so friendly and helpful.They have a great selection of mattresses and good prices. I'm very happy with my purchase at Mattress Firm.
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June 2023 by Devon Harris
Look for Bill. He was my sleep expert. Bill was very knowledgeable, friendly, professional, and sincere. He didn’t make me feel pressured at all. That was a very nice difference from my experiences at the other nationwide home furniture stores. He asked me a couple questions to understand my needs and pointed me to the right mattress I needed for MY body and MY budget. I especially liked his encouragement to take as much time as I needed testing each option; to ensure I got exactly what I needed. Good thing too because it was not what I thought I wanted. I’m glad Bill was able to take care of me from the second he answered the phone all the way up to my purchase (and even beyond that). I feel secure in my purchase all thanks to the service Bill provided me.
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June 2023 by Jeremy Scofield
Bill was super helpful. We gave him our budget and he helped us understand all of our options. It was a smooth and easy process that took no time at all.