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June 2024 by myrna
Just bought my first car & had some issues with it but angela assured me i was in good hands ! she takes really good care of me & my car whenever im in ! i appreciate angela ,always has such a good attitude & spirit!
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December 2023 by David E.
An Auto Dealership and Service Department from Hell, or Caveat Emptor I took my 2019 Jeep Renegade to the dealership for regular service on 10-Nov-2023. Four hours later, with service incomplete, I was charged $477,29. I returned 13-Nov-23 and was informed remaining service would cost an additional $963,35 So, my total cost was $1,440.94, none of which was covered by service and maintenance agreements. According to Kelly Blue Book, the cost of a normal 50,000-mile service for a 2019 Jeep Renegade Trailhawk is around $153. According to my Owner Manual, not all services were mandatory or recommended. When I said, "It appears to me that your dealership is both upselling services and price gouging, the general manager's dismissive response was that different companies might offer different prices on items and services." It turns out that LHM car dealerships were sold to Asbury Automotive Group in Atlanta. It may be legal, but it is deceptive to trade on the Larry H. Miller name. The dealership upsold third-party Total Care Auto warranties in the amount of $3,671 when I purchased my Jeep. It turns out that Total Care Auto is owned by Asbury Auto Group along with the Larry H. Miller dealerships. That too may be legal, but it is clearly deceptive for dealerships to own extended warranty companies. Organizations like J.D. Power and Associates, U.S, News, and the Federal Trade Commission suggest that buyers beware. If you go to this dealer, take a consumer advocate and attorney.
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October 2023 by Jenni Gwynn
CJ was very helpful. He explained things in detail and was patient, succinct and to the point. He even stayed after hours for us so we could pick up our car.
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September 2023 by ogeilmann
James was amazing!!
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September 2023 by Chinese John
I was so happy because we needed the oil changed immediately and James did it faster than anyone
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September 2023 by Joe Fisihetau
James was awesome to work with! He answered all my questions and got me in and out quickly! ?
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August 2023 by Damien Eliason
I travel to come to this dealer because of the different options and maintenance plans. James was very informative and took care of everything very efficiently.
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August 2023 by Martin Vasquez
James valentine was awesome he got me in and out, He was very knowledgeable about all the questions I had asked even down to the dollar awesome dudeService: Oil change
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August 2023 by Emme Paget
James was great to work with! He explained some additional details about my jeep that I could look into for my next service!Services: General repairs & maintenance
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August 2023 by Randy Bird
Great Service - Thanks James for keeping everything moving forwardService: Electrical repair
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August 2023 by Dane Cejka
Hell yeah! James was awesome, his service was impeccable and his friendly demeanor will keep me coming back!Services: Tire rotations
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August 2023 by Phil
James Valentine was great
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August 2023 by Josh L.
I would like to recognize the outstanding service provided by Luke Myers, He took care of my sweet mother and provided 5 star service throughout her expiereince !! Thank you Luke for going above and beyond. He was assigned to take care of my mother by the General Manager Vince Rosas. I spoke with Vince concerning my mothers long long total nightmare of a purchase before he was the GM ... It was one of those buying experiences you hear about and don't believe !! Vince is the new GM here in Bountiful and He took my mother by the hand and took care of her !! God Bless you Vince!!! I live on the other side of the Country and run my own business... it has been difficult to take care of mother with my busy schedule !! I am so very grateful that you went above and beyond and took care of my mother and solved her car problems !! Thank you so very much !! You have blessed our lives! I also want to recognize Chris Reynolds: Chris was there since the beginning .. when my mother brought the original car in for service. He worked under the old GM ... Chris did his best caught in-between the Boss and the client! ... Thank you Chris for your patients and kindness! & Last but not least "GT" Glen Roeser: Thank you for taking care of my mother ! Thank you for getting her set up for success and her payments close to what she had before! Overall we are very pleased with the out come ! & will continue doing business with Larry H Miller/Asbury Automotive Group Inc. Sincerely J.Lynch
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July 2023 by Chad Graham
Great service. Great people. Quick and friendly. James Valentine helped me out today ??
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July 2023 by Allen Williams
Called their service department for 2 days. Never even got an answering machine.
