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November 2023 by Kacha
I purchased a battery for my car about 1 month ago.Everything worked just fine until very recently I went to pick up a cake for a Birthday party.I went to start my car and it was completely dead. I was able to get the car next to me to try to give me a jump start but nothing worked, battery was dead. Ifigured it must be something with the connection. I called Advanced Auto parts and spoke with the manager Rico, I explained what was happening and that I was stuck from what I thought was a battery that was perhaps installed incorrectly. Rico was so kind and such a lifesaver to drive out to the location where I was. It turned out that one of the cables was very rusted and no longer contacting the battery properly. Rico cleaned the rust off and my car started perfectly. I just wanted to say thank you so much for the absolutely wonderful help and service I received. I know it's not their job to come out to a location but Rico did that and he truly saved my day. I will always come back to this location and refer my family and friends if they need a battery or parts. Thanks again Rico!!!
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September 2023 by Floyd P.
I needed a battery for my Jeep It was Sunday and I called and found out that Advance Auto Parts was open in West Jordan I called and spoke to a salesman and he checked and had the battery that I needed He told me to bring my Jeep in and he would install it for me. His name is Rigo He did an excellent job and even gave me a discount for waiting while he waited on a few customers I will go to Advance in West Jordan whenever I need parts in the future Thanks Rigo
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July 2023 by michelle ware
I really enjoy this store and the people. I just rolled up at 855 and they were closed says they close at 9. Guess someone else gets my money now.
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March 2023 by Ray Olsen
Best place to get good quality parts and staff is very pleasant and knowledgeable in helping find the correct parts and answering any questions you might have.
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February 2023 by Melissa Christoffersen
My son was transported from STG to Primary’s and on my way to meet him, my washer fluid tube quit working. I stopped here and Louis didn’t know my situation, but was quick to help. He didn’t have the part in stock, so he grabbed a piece of hose, fixed my tubing, made sure it worked and wouldn’t take any money. From a mom in crisis mode this meant so much! I will go back to Advanced Auto!!!
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August 2022 by Chk Drn
I tried to buy OEM plugs, the clerk tries to tell me the wrong plugs are OEM, then when i point out what plugs i want he says they will misfire even though they are quality ngk plugs. He also tried to tell me i got wrong power steering fluid even though i looked up correct fluid before going into the store.
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July 2022 by Dustin Southwick
Mike is awesome. Hands down the best customer service I've ever received at an auto parts store. I will definitely be back cause of Mike. Give that man a raise!
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April 2022 by Ryan Neal
So, its 7:39 pm and the stores not open? No signs on the door except for masks. So, not sure if it's a staffing issue. But third time coming here an always closed.
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February 2022 by Ian Moravec
Scott over at Advance auto parts is a rock star! I'm a frequent customer over there and I'm always buying and returning parts because as a DIYer I am learning everything through trial and error. Scott is always accommodating and understanding to my errors. He goes above and beyond to get me the part I need even if he doesn't carry it in his store. I appreciate that man so much, he is a gem in the DIY world.
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December 2021 by Erar Critical
Got some new brakes. Staff was super friendly and helped me out. They went the extra distance to make sure I got the right parts.
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December 2021 by Don Jones
Helpful for a few parts then they diagnosed my battery and provided a jump start Soni could leave. Thanks guys!!
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December 2021 by Donald Lewis
Very helpful staff, quick customer service.
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November 2021 by 1slow mk7
Great guys and service been going to the west jordan location for 7 years
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October 2021 by Keith Olson
Great employees
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September 2021 by Nathan Ballard
Wonderful helpful staff I've never left the store unsatisfied They did everything in their power to make sure I was happy before I left I would highly recommend this location And their prices are great
