"We live up the street from this article circle. We don't eat fast food much, but when we do we eat here probably half of the time. When it first opened the food was always fresh and hot. I like my burgers a specific way and always have a few items removed from the Burger so it is usually made fresh. I have never had issues up until the last 3-4 months. Lately orders have been wrong, items not removed from burgers, and shakes have gone from full of whatever candy/cookies you add to your shake to almost nothing in the shakes at all. I don't write reviews often but ordering 3 combo meals tonight with my family and all 3 burgers we're cold like they had been sitting out for a long time, not made as ordered, and Oreo shake had about half a Oreo in it. Article Circle may be fast food, but it's not cheap fast food. Haven't eaten here much because of bad service over the last several months and after tonight we won't be going back anytime soon. I've met the owners several times and they seem to take a lot of pride in their store. I am a manager in the sales industry and would want to know if the our stores customers were unhappy and not being taken care of. Just food for thought. Literally. 2 stars is only because of the good service received in the past."
"It has decent food and great shakes, but that is not the reason for me writing this review. No, there is a more deserved scrutiny of this establishment straight from harry Johnson himself... Many of the managers here are extremely rude and the senior manager is the worst of them all. Sure when I buy something they put on a show and good face, but I've seen and heard on many accessions the way they talk to their employees and treat them. The managers speak to their employees with condescending, rude and often times, yelling tones, for making small mistakes, which are bound to happen in any workplace. I've heard the managers swear and holler at their employees and that behavior is never necessary in a public work place. Probably the worst of them all is the big boss herself though. She is talked about within the restaurant by the employees as being sexist towards men who work for her and giving small subtle scowls towards men in general. If all the assistant managers who have been promoted to that position by her (6-7) or more within the year and half she's worked there, only 1 has been a man. To her employees it's obvious of her negative bias towards men and many of the men notice how they start at minimum wage while women are hired for $8 dollars or more receiving pay raises on a typical basis, whereas the men working there who do receive raises are very lucky. For the above reasons a vast majority of workers at arctic circle despise her. She constantly has people leaving because of her ill treatment towards them and hate towards working under her. That's why may have noticed how many new faces show up on a regular basis to work for her, because so many leave. I hope this woman is removed from her position to possibly rethink on the way she treats people.
"The employees are so friendly and kind. It's a refreshing change then what you usually experience at a fast food restaurant. And the double Mushroom Swiss burger was off the chain"
"Good food. Inexpensive. Good place for the kids to play. Great customer service."
"Love this location. The staff is always so friendly. They are clean. Good deals and food is good."
"I love my local Artic Circle. Such friendly staff. Feels at home. The food is always so good, at great prices, and perfect for the whole family or for a quick bite out.
Whenever you need someplace to stay, talk, think, and also eat. Artic Circle is the perfect place to be. I love it! ❤"
"Our local Arctic Circle has great food. We love their milkshakes and my kids love their corndogs. As far as cleanliness goes, however, it isn't great. Tables and floors are tacky and often are covered in leftover garbage."
"This is a great Arctic Circle. Very clean and friendly staff. The buns are typically in better shape than I normally see in other fast food places. This location is one of my favorites."
"It was great to be appreciated!
The food was fresh and hot!
Thank you "
"Great food, fish a Chip's are the best. Dining room was to cold. "
"They were running behind when i got there, however the wait wasn't to terribly long. Gave a free drink refill and courtesy cone to compensate for time difference I didn't actually notice.
"Hands down my favorite location. The staff here are very friendly, very helpful and make each visit enjoyable. Because of their friendliness, I encouraged my son to seek employment here, which he did, and he loves it too. The place is clean, organized, runs smoothly and the staff routinely move throughout the restaurant asking if we need anything and offering kiddie cones. The only thing I might change would be the playroom; bigger equipment perhaps or more seating? Not a deal breaker. I bring my 2 and 5 year old grandsons and they always have fun!"
"It was good and hot. Daughter said the chicken tenders she got were skimpy"
"Has a play place for kids to play so you can sit down and enjoy some cheep food and yummy shakes."
"Arctic Circle food has really gone downhill in the past few years. It is expensive and the past couple of times I have eaten there, I have had food poisoning."