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February 2024 by Adriana Arellano
I love this store!!!
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I like everything from the service to the prices, all in one place
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February 2024 by Zack
Great place to work and shop at! The atmosphere is great and I loved my coworkers and the prices are astounding! Definitely going back again!
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February 2024 by Silent Strings
I worked there during the Christmas season. I actually really liked working there. My coworkers were nice and some of the management was nice as well. But for the past two weeks I wasn’t scheduled to work at all and I didn’t understand why. I even called once and they said that it could be they are just giving me a break. Then I checked the schedule today and it says I was terminated. I didn’t get a call or anything letting me know. Which is absolutely ridiculous and so unprofessional. If they are going to let people go they need to let them know and explain to them why.
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February 2024 by Hea Kinikini
Good prices on good selections
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February 2024 by Bismarck Montalvan
Excellent place to do family shopping since it is very economical.
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February 2024 by Yareli s
The lines get so long they don’t have enough cashiers it’s ridiculous
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January 2024 by DANNYRA CASTRO
This store has a lot of things that you may like with a reasonable price
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January 2024 by Kpixie211
First off this store is usually cleaner then the others and some what organized. Today there was shoes everywhere. In the makeup every single eyeshadow pallet was broken. I picked each one up and didn't find any that was not broken. You can tell they also have a theft issue empty packages everywhere. When we went to checkout the line was long waited 15 minutes with only 3 cashiers mind you this is after the holiday. Where you wait in line was a complete disaster. We had a gift card because my husband had gotten it for a broken shaver. It had $26.80 on it we had checked the amount when we got it. We used then also used debit because we spent more then that when we were in the car I looked at the receipt because the math wasn't adding up and noticed that the cashier had only put the gift card as $16.80 exactly 10 dollars less. We went back to the store to tell them what happened that's when they started making excuses like the rest went back to the burlington credit card when explained that no it didn't. They then blamed the west valley location saying they didn't put the whole amount on. I checked it after we left that location and the whole $26.80 was on it the manager continued on making excuses blaming everyone else including us not taking any kind responsibility. The manager was rude and should not even work in customer service they don't know how to treat customers and basically saying we were lying. They stole exactly $10 from us and treated us horrible. I've never had any issues at any other of the locations. And from the other reviews as of recently I'm not the only one that the manager was rude to and looks like the own doesn't even care just using the same response to every customer.
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January 2024 by Chantel Hayes
Store in Jordan landing was much better abd well organized.
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January 2024 by scott Sangl
I went in with a few items that were gifts that I did not have the reciept for as they were gifts. I asked to exchange. I was told no i could not exchange with a picture ID. I was told they would lose money doing that. Which makes absolutely no sense as I was just doing an exhange not a cash return. I called Riverton and was told that is not true. They can do an exchange with an ID. I don't like how I was treated and why there is such a disconnect between store policies.
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December 2023 by Justin Riqueno
It's a cheap place to get gifts and clothes. Sometimes messy but overall a great experience.
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December 2023 by TheReal SimsShady
Standing in line 10 minutes before closing, and at closing they just shut down the store. The manager was busy not helping at the registers, and only 2 were being used.At midnight he told everyone to leave the store, and that they will not run anymore transactions. Probably 15 people in line wanting to spend money.As someone who has spent time in retail, that was the worst way of handling a non-situation I've ever seenEdit after owner response: owner clearly does not understand the root of the problem. My complaint is not about waiting in line, that is expected during the holiday.
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December 2023 by Katrina Sims
Waited at the registers for 10 minutes BEFORE closing. At midnight they kicked us out with 15 other groups who were waiting at the registers. Would not allow us to purchase, even though we were in line BEFORE closing! Horrible customer service. It is not our fault the cashier's were slow in scanning products. The line may have moved faster if the manager had been helping at the registers instead of standing there yelling over the crowd to "GET TO THE REGISTERS"
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December 2023 by Santos Ocampo
Greg the manager for Saturday 12/16/2023 nights treated everyone there in a very none customer service like, yelling at everyone in line just about to pay, He also said that the registers were now closed because it was 12am already, and even if you were still in line, you would not be helped anymore! I honestly never again coming here anymore saturday nights and feel disrespected by manager that does not know how to treat people with respect at all! In my personal view I would of helped at least the people in line and call it good, where many other places that's how they do! and it's the right way for business! But Greg Manager seem like he didn't care at all! Burlington if you want people to not keep coming back keep hiring these none customer service skill so called managers that arent worth it for your future service business at all! Hire Smarter Manager that know how treat the customers the right way! And please fire this Greg, your loosing money with him!
