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February 2024 by Dj McCoy
Quality customer service Thank you Memphis. You are a rockstar!
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November 2023 by Kenyon Woodward
Clean store. Good customer support. Knowledgeable and friendly.
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October 2023 by Justin Bogenschutz
We have had a cricket account for well over 16 years, went into the store today for a couple of issues, could not get any answers because guy behind the counter was rude and insulting.
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August 2023 by Amanda O'Ryan
The guy just claimed he couldn't update my card. He had a melt down about a 5$ update fee and said he couldn't do it...Yikes.
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July 2023 by jon hutton
We just left this location and Juan was awesome. He stayed 20 mins past close to help us and knew all the answers. Go see Juan.
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July 2023 by Ivonne Villa
Juliana was so friendly from beginning to end even on a Sunday amazing service.
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April 2023 by rockstar 25
Amazing service definitely. Would recommend at any time
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January 2023 by G. Wunder
I love this company Juan the store manager on 7800 *S Redwood Rd, is excellent, he always have a solution for all.
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May 2022 by Team Assink
We've used cricket service as our provider for over 15 years. The service itself is questionable and I'm not always able to get a rep on the phone to help when we experience a problem, but hey...that's what you pay for right? Recently I had an issue with an update on my phone. It required a new device as mine was too old and could no longer be supported. I think the upgrade fees are stupid and the cost of equipment is outrageous however it's a necessary evil in today's day and age.The store clerk who helped me was named Angela. She was super friendly and super quick to let me know she was available to answer any questions about any of the devices. When I finally chose the device she helped transfer all my data, contacts, photos, apps, and help me figure out my 2-step verification for all my email accounts. She didn't have to do those things, but she went the extra mile and then showed me how to use the device so I could at least function. She also helped me save a little money on opening an account for one of my kids.I dislike cricket as a provider, but I was thankful I could walk into the store, without an appointment and receive quality care from an employee.I left the store feeling very well taken care of and the company as a whole could take a few lessons from this girl.
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May 2022 by Jordan Petersen
Super helpful staff plus in-and-out service to help get my life back to normal with a new phone as if it never happened and I didn't miss a beat of texts, calls, or emails !This kept me smiling all day long!
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May 2022 by Janet Ledbetter
Love this place. The service person helped me set-up my new tablet for tethering to my phone. They are always extremely helpful.
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February 2022 by Tasha Poduska
Best personal service, I go in all the time for little things. Love my service and even more, I love my monthly phone bill.
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January 2022 by Amanda Anaya
I just visited this cricket amanda is absolutely amazing she's very patient she did an amazing job. I'm very happy with her customer service skills. We got 2 phones and will be back in a couple days for 2 more.
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December 2021 by Becky Litster
It was amazing I got to talk to Amanda she District manager and she was very informative and very nice
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November 2021 by KitsuneAkita
I worked at this store personally and it's a shame to see how terribly the management was. They didn't put effort on hiring new people and I was the only one working for that location. (Keep in mind that I am not a manager) But yes, they stated many times that it was my obligation to work 5-6 days where I would work all day long while they scruff up someone who was free to fill in those days. The inconsistency and the inconsideration which I have seen is something that shouldn't have happened period. I suggest whoever is wanting to work here to look somewhere else unless you don't mind being worked to the bone and used like some tool. ?
