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December 2023 by Rudy Bayardo
The manager Justin at this location it is really helpful, i upgrade my 1st unit to a bigger one and he help me thru the whole changing process then i got a second unit and same story, this guy is fully commitment to his jobAmazing experience 10/ 10
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December 2023 by Kelly Bush
The gal at the front desk was absolutely amazing!! She was so patient and went way above and beyond to help solve an issue I was having. She had a great sense of humor and we made it through with great results because of her!!Thank you!!!
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December 2023 by C. M. (Prince 克理)
At first I was hesitant, and that was because i read a handful of reviews about the users complaining specifically about the increase prices, and the thing is, it’s often the case where the really good experiences are sometimes left as an experience, and not always written about. So after clearing my stuff out and using the space for one month, Justin, it was fantastic the entire time asked me if I could write a review and so I’m more than happy to explain my good experience with extra space storage. Right off the bat I was counting on someone to be there to kind of walk me through any of the technicalities that either we’re not clearly explained or just things that might be a surprise to expect, and Justin was representative that day for me. He went over all of the basics and the intermediary things as well; about opening your storage space and how to get the gates working and all that good stuff. In addition to that the actual usage of the storage space was very convenient. The times in which I could come by when someone was there and the time is it which I can come by when it was just space usage was clear and precise. I saw all that stuff explain on the website, and then I could just drive up open the gate open my space with the phone and then just be right back. On my way. I ended up using that space for just about a month and got everything out a couple days early, and Justin was there that day as well during the move out, and then it was just a few clicks an -exchange of greeting & farewell for now - signed out from the app just like how I signed up online and through the app. It was just super easy and close to everything that I needed to get to and so I only have a good things to say.
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December 2023 by Angie Bailey
Very nice storage place! Very friendly and accommodating with reasonable rates! We needed a storage unit and Justin was fantastic with getting us set up!
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December 2023 by Rob McKenzie
Exceptional customer service, high quality facility. Very thankful for the ease in this process and how informative they were! Would recommend this place to anyone looking for storage in the area!
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November 2023 by Winifred Simpson
They were very helpful and friendly. They were able to accommodate me without any problems and their rates were very reasonable. I would highly recommend them and would use them again !
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November 2023 by Darren Telliho
Process for reserving on line very quick and easy. Manager text shortly after just to make sure I had his contact information. So far. Very impressed.
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November 2023 by phoenix bell
Justin was very helpful the other evening with questions on my unit. He explained everything in detail till I understood.
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November 2023 by Joe Shields
Had a great, very easy rental experience. Justin had great customer service.
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October 2023 by Justin Weidauer
Great place to rent. Safe and clean. Rented for over three years and I’ll go back if every I need storage.
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September 2023 by Kelly Fashimpaur
This was the easiest rental and account setup I have ever done. I appreciated the manager following up and introducing himself and letting me know that he was there to answer questions or address concerns. Professional and personal!
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August 2023 by Everett M.
They did my dad really dirty. He never could access his unit unless he asked them at the desk, and they weren't there during business hours, or office hours most of the time. My dad was restricted to office hours only with no communication, email, or notification on why. My father was left in a blizzard without access to his unit, and they didn't even let him use the phone to call for help, after denying him entry during business hours. They restricted him and treated him like a gutter cat, when he was a good paying customer. New management is not professional, and trash to put it nicely.
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August 2023 by Berta M
Nice-clean-Attendant on duty until 6 pm who has been very helpful. I have a small climate controlled unit for holding Holiday decorations. All entrances for me are on the app on my phone. The security gate to climate controlled building-the entrance to Bldg & lastly to open my unit door. When I leave the unit the app used again locks everything up.
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August 2023 by Jon Pardue
Overall, extra space storage is a great place. The managers patrol the units and verify your locks are present and your unit hasn't been tampered with. They respond promptly to calls and emails. I removed a star because of the price increases. I started off at $100 for a 10x10. Then the prices kept going up. The last price was $250.51.
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August 2023 by Sean Camp
Beware of surprise extravagant rate hikes! Today we were notified unexpectedly that our monthly rate for our unit was going up from $73.00 to $113.00!! We understand and expect small periodic rate increases (that is the business model of Extra Space Storage -- get you in low and slowly raise your rate over time), but that is a $40.00 increase in one fell swoop. That represents a percentage increase of 54.79%! Any business that throws a sudden 55% increase on a customer all at once is a business that couldn't care less about customer loyalty (we have been customers for years) or customer care.SEARCH ELSEWHERE. After multiple years, we plan to leave if this ridiculous rate hike stays in place.