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January 2024 by Heather Hodges
The only store I've found that carries large bras(up to size H, I believe) that are great quality, and prices! I'm always greeted, asked if I can be helped, and I feel happy when I leave! Exchanges and/ or returns are not a problem here!
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October 2023 by Julie Stetten
Very nicely organized store. Friendly staff.
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August 2023 by Christine Walker
Now this is Customer Service!!! Talk about a great team lead by Amy Bloomfield. It was end of day, we went a little past closing and I'm sure they were all exhausted and ready to be done for the day, but they serviced me like I was their only concern. I am finicky and Amy and her team stuck with me until I found exactly what I wanted. A good fitting bra is hard to find, but Amy is a bra expert! She helped me find exactly what I needed. Yay for the back slendering bra! It's pretty and functional, smoothing out my little bulgy back and side rolls, while keeping it sexy in the front. I cannot say enough good things about Amy and the patient, understanding, professional service she gave to me and her support team was so kind and helpful as well. They really had each other's backs. Thank you Amy!!! I greatly appreciate you!
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August 2023 by Melissa D.
The store itself is neat and has a good variety but they treat you horribly. I felt as if they thought I was a delinquent about to steal something. I went to look at a shirt and a woman gave me a horrible glare. I would much rather order online than deal with the horrible customer service.
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July 2023 by Brett Kline
My wife got a ton of great clothes at good deals hwrw
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June 2023 by Sierra Knowles
I came today for a scheduled bra fitting in a desperate attempt to find one that fit me, since ThirdLove discontinued my size of 40H. Everyone was super helpful and patient, and I was shocked and ecstatic that not only did they help find a bra that fit me, I was able to choose between 4-5 options instead of just one or two! Of course, you'll pay a decent bit, but luckily I came when they were on sale for 2 for $59. That's less than I'd pay for ONE bra anywhere online. The clearance section is definitely worth checking out as well, lots of cute and quality clothes there. I will forever be buying my bras from Lane Bryant from now on.
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April 2023 by Katie Swenson
This store always has helpful salespeople who are kind and caring. They give great suggestions but are not pushy. The sizes I need are usually available and when they are not, I get them ordered and delivered to my house for free.
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April 2023 by Amylynn Hurst
I drove 45 min to find the West Jordan store closed early due to "weather" and the weather was far from severe. Lame Byrant.
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March 2023 by Celeste Winkley
Store 7127 manager was incredibly unpleasant and rude. I went in there with my husband and child and the associates (Melissa and girl with shaggy hair cut and front blonde pieces) are sweet. HOWEVER the store manager was rude with a major attitude. I spent over 200 dollars today on bras and clothing which I did not need to but wanted to use my lane cash. I came back shortly to return a bra that was too tight and didn’t fit. The manager had an attitude the whole time and when I offered to exchange so the store wouldn’t take the hit she denied me to do any exchanging and customer service me at all. I have shopped there for 10 years as well as worked at lane Bryant for a short period of time and NEVER have I encountered a woman as unpleasant as the store manager. She was even short tempered with her employees and made snarky remarks to them. I left as fast as I could as to not be in the same store as her for any longer than necessary.
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March 2023 by Kaitlyn Than-Trong
They are very size inclusive to those who are bigger busted. They also have very pretty styles. Definitely will come back.
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January 2023 by Kevin Steed
Very upscale store. I must say, I don’t fit in, but my wife does. The staff is helpful and polite, but they all seam to be a bit on edge. Maybe the Christmas rush. I am always disappointed in the pricing and how hard it is to find what you are looking for. On that note, they really need to come up with a better way to display all their clothing. At first glance, there is nothing in the store that my wife is interested in, but when I start hunting for the hidden items, she typically finds more than I want to buy. The real problem is they seam to be trying to fit all plus size ladies into the same type of clothing. You know what I mean, the shirts or blouses that have all of the little frilly bits or extra fabric. These type of clothing are made to make the wearer stand out, when all of the plus size girls I know just want to fit in.
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December 2022 by Terisa Ford
Very helpful. Didn't make feel uncomfortable bra buying.
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October 2022 by India K.
Good stock. Clean and tidy. Excellent location with other plus size businesses nearby.
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October 2022 by susan jensen
Great variety of clothing. Even have sizes for us that are used to only ordering from catalogs. Friendly staff that are helpful once they smell a sale. Had to help myself until I had done all the legwork myself.
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September 2022 by Idol
I have been a Lane Bryant customer for about 20 years. The one I used to shop at in West Valley was closed. I am never greeted at this Jordan Landing store, no one offers help, never! They just look at you and walk by you, at the register they are not friendly at all. Maybe customers of color aren't welcomed here, they should put a sign that says that. This is why I only order online and pick up, the service needs help at this store, serious help. Be a bit more diverse in your hiring, TORRID, is down the street from you and they have amazing service. I can afford your clothes, I do have a credit card with you, treat me with some respect!