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September 2023 by Whitney Hancock
My boyfriends knees and back have been hurting lately. I suggested we get him so insole and supportive shoes to see if that would help.Our sales lady was wonderful and knowledgeable about the shoes and insoles.I highly recommend checking them out if you want good shoes.
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September 2023 by Brittany Bonones
I was having extreme back and leg pain from being on my feet up to 11 hours a day at my new job. The associate, Calvin, working that night was really great in helping me pick out shoes that were comfortable and would last more than a couple months (like the $50 pairs i was getting on amazon did). Calvin had me walk and stand on a foot scanning device the store has in the front area that measured my arches and my walking patterns. Super cool way to provide a customized recommendation for my feet. He recommended inserts that would go well with the shoe and my arches. He was great in answering all my questions! He even showed me vegan options after i inquired about more environmentally friendly products. Even though i came yo the store 20 minutes prior to closing, I didnt feel rushed and was impressed with the professionalism that this young man provided! Even more so, its been several days of long shifts and my body isnt sore! Thanks Calvin!
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September 2023 by Joshua Thomas
I would like to shout out. Celeste from ossine shoes in West Jordan. I live in California and I wear a size 22 shoe. I have the hardest time finding shoes as I wear a size 22 a tick tock rabbit hole led me to a store in vernal, Utah to try and find a size 22 work boot calling that store led me to getting connected to Celeste in the West Jordan store. Normally people say they will call you back with information on something you're looking for and you never hear 1from him again. But Celeste took the time out of her day to actually contact people and vendors to try and find me a shoe that I need to put me in contact with these people and if you're ever looking for above and beyond customer service look no further than their shoe store. I couldn't be more Happy with the results that I was given. Thank you again and you deserve a raise Celeste if you're reading this.
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August 2023 by Jay Eugster
I was helped by a young lady named Jaden. She was very knowledgeable and help me get into exactly what I wanted.
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July 2023 by Kristie Wilkins
Jaiden was amazing and so patient. She helped us problem solve and find the perfect shoes for a picking kid. Thank you!
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July 2023 by Rob Hall (SnobbyComa8)
Bought some nice steel-toe boots. Service was quick and helpful and they have tons of options.
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June 2023 by Alejandro Munoz
Bought a nice pair of thorogood boots for a great price and for less then I was expecting to find them at. Also received good and timely help from the team at the store, will definitely be returning and recommending for my friends and family.
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June 2023 by Luke Freeman
Excellent show store. An amazingly large selection of high quality shoes (Born, Keen, Reef, Ecco, etc.)Attentive and helpful staff and good prices
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May 2023 by Nathan Cox
Went in for the first time today because they were recommended for people with wide feet and I needed some work shoes. There was only 1 sales associate in the entire store, so getting help took 5-10 minutes every time I asked to see a pair of shoes. The bigger problem, however, is that they don't seem to actually carry any sort of wide work shoe. I checked with 3 different pairs of shoes and they kept saying that they don't even have an option of ordering wide versions. Tldr: staff is friendly but stretched too thin and while they're shoe selection is large, they can't help you if you have wide feet.
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April 2023 by Jetro Marin
$160 potential work voucher purchase. Great experience the first time around.Not so much the second time around.Guess it was their closing time, so I was rushed out of the store without a pair of much needed work shoes. Horrible customer service from the gal at the counter.I spoke with the safety guy at my work.We’ll be taking our business elsewhere from now on.
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March 2023 by Emily Pendleton
Really had a great experience buying shoes the other day. Allen was really knowledgably, and everyone was so friendly and the shoes I got for work are working out nicely. My feet aren't killing me at the end of my shift. They really took time to do an analysis of how I walk and of my foot and made a great recommendation. It's not often I review things but I was super happy with everything and definitely will be coming back. Thanks!
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March 2023 by Jack 4star4
A shoe store with soul. Shop at other stores before you go here. That way you will have a base of comparison and never return to another shoe joint. Great for returns. Ossine, d*** name for dope shoes.
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January 2023 by Tanner McDonald
In the past few years, I've become less and less a fan of retail shopping, and shopping online is my primary form of shopping anymore. Needing new boots for work, it's hard, for me, to feel good about buying them without trying them first, so I did some research on boots first. Then, received two separate recommendations to check out Ossine. Rather impressed with their selection, a younger man named Seth (I hope!) was very friendly and helpful, but not overbearing and pushy. Over the course of my visit, lol, he brought out some 5 pairs of different boots and sizes before I finally settled in a pair I'm happy with. Even gave me a very honest response about the water proofing products they have available. While stellar service came from this young man, the opposite happened with the young woman, and presumably, her little dog lying on the counter behind her. When I walked up, I could hear her being very nice, and personable with the couple checking out in front of me - whom also happened to be first time customers. She offered some advice and suggestions, and made them aware of a coupon available on the website; asked them who helped them on the floor and how their experience was. They paid and left, and I stepped to the counter. Just about the polar opposite service was received. Almost didn't say a word to me, even going so far as pretending to not hear me ask about what signing up to become a member entails. Not a big deal, I suppose, but not only would that have potentially discounted my $200+ purchase, but getting me signed up would have probably influenced me to become a more regular customer. Anywho, if you for new shoes, I wouldn't be opposed to recommending Ossine to others in the future.
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January 2023 by Lynn Sullivan
I ordered two pairs of Ugg boots Nov 28, 2022 through this company as a 3rd party vendor of Walmart Canada. After several weeks of no movement on the tracking number I was provided, I followed up and was told it was lost in transit. They asked if I wanted the products shipped again. I was told Dec 15 the package would be shipped again. Dec 19 I was told it was on the way to their “export company”. Dec 21st I was told there should be movement by Dec 23…if not, reach out again. Dec 23 I was told the package arrived at their export company and was to be shipped out to Canada that day. By late Dec, there was still no movement on the package yet I was assured it was shipped and could not get a refund. Received refund Jan 2nd. Dishonest conduct by 3rd party Walmart vendor. Would not recommend!
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December 2022 by watson nicolas
Overall really great and have bought multiple pairs of shoes from them. Love the variety of safety toe shoes. Only 4 stars as the men's selection of shoes is much smaller than the women's.